Firefox Community Forum

My checking acct was hacked on GOOGLE EM yesterday- person charged a HP laptop to my checking account. Thankfully, my credit union alert phoned me to confirm this purchase and did not distribute the $1275 charge. I phoned them and they filed a fraud report and blocked my card. They advised I contact HP and 'CANCEL" this fraudulent charge. I phoned the number for HP on the email I received confirming my purchase and a second HP email saying my payment was declined. I was forwarded to their FRAUD dept, agent. Who took my name, phone and address. Then advised me that they cancelled the purchase and it had NOT been a completed bank transaction.

I am gettingHUNDREDS of spams daily. I used up the 5000 BLOCKS they allow over a year ago. SICK OF GOOGLE porn, fake US GOVT, and CASINO deposits as well as coming from all over the GLOBE into my email. I do send everone of the fake US GOVT email to Fraud report website I do report SPAM and also PHISHING on each one of these hundreds daily...soooooo tired of GOOGLE SHITMAIL! Please tell me safest email to use.

Also, 2nd request. Can you help me understand WHY even though I DO have my Firefox settings to save open tabs when I close or shut down, as well as to OPEN FIREFOX whenever I restart my computer...neither are working!

ALSO, 3rd request I have gmail set for email receivt onFirefox. and there are two areas to conduct a search FIREFOX in the center of the screen and of course the top line access to enter a search query...whenever I type in the FIREFOX Box to conduct a search it automatically goes to the upper entry box.

I am 79, a former educator, and have vg mental health still, YET, I HATE MORE AND MORE USING the computer and the cellphone, as there seems daily to be something that does not work and going to settings and reading each area to figure out what is wrong or why this happened is too difficult to read, to do, to recall withoug having to PRINT OUT EACH DIRECTION.

Yes, perhaps, I too have become a dinosaur and my mind is NOT calibrated to the CONSTANT UPDATES and changes demanded using new computer and phone technologies.

I thank GOD we do have people LIKE YOU TECHIES to try to help us GET IT RIGHT.

Marilyn Kissinger, M. Ed, retired 2009

I no longer use Mozilla VPN. Too many times I had to stop to visit sites and or delete and reload to get VPN to work. Please cancel my subscription. [edited from public] @centurylink.net Charles McFatter

I paid for a service that I now found is offered by you for fre.e. Why should I continue to support Firefox? What are you doing for me that is supposed to engender loyalty? Are you joining the litany of big companies purporting to be trustworthy and supportive of those of us who don't want to be lied to? Want to earn my trust? Refund my money ... or that trust will be forever destroyed. Please advise when you will refund my money? Thank you. False advertising is not the way to cultivate trust. Years and years, destroyed in a single greedy move. Shame on you.

WHY IS THERE NO FACILITY TO ATTACH A SCREENSHOT ???? As a FF user, I need to show exactly where & how I've encountered a failure in FF, or if the failure has been caused by the website I'm seeking to access!

Hello Firefox Team,

I am writing to formally request the development and release of an official Firefox browser version optimized for OpenHarmony / HarmonyOS.

I am currently using a new smartphone running OpenHarmony 6.0. As the ecosystem grows rapidly, there is a substantial and increasing base of users who rely on this operating system for their daily stage environment. Currently, the browser options available on this platform are quite limited.

Firefox is widely celebrated for its privacy-focused features, strong extension/add-on ecosystem, and its independent Gecko rendering engine. Having Firefox natively available on OpenHarmony would significantly enhance the browsing experience, privacy security, and freedom of choice for millions of users within this new ecosystem.

Could the development team please consider adding OpenHarmony support to the official roadmap? Alternatively, if there is an existing experimental build, a community port, or a workaround to compile it for this architecture, I would greatly appreciate any guidance.

Thank you for your time, dedication to the open web, and consideration of this request!

Best regards

According to my settings, Firefox should clear the cache completely. Bur it is never fully cleared, there are always about. 9.3 MB left at the temporary data. It should be 0 MB. Even clearing the cache "manually" does not clear it completely. HOW CAN I CLEAR MY CACHE COMPLETELY? (Firefox / Windows 11)

See two attached Screenshots

I downloaded Mozilla VPN and immediately received a message from McAfee about malicious malware. Is Mozilla really promoting Mozilla VPN or was this a fraudster trying to access my computer?

Hello, I have payed for Mozilla VPN and I have installed the application on my old PC. I want to install Mozilla VPN to my another more recent PC. I have the last version of Firefox Browser (updated to version 150.0), but i cannot download the VPN, and the free version extension is not available on my browser. Why ? How can I use my VPN subscription on my recent PC ? Thank you for your help.

I've used Mozilla VPN for years. I have the regular paid subscription and it is installed on a Windows 11 PC that has two user accounts (one for Gaming, one for Work). My issue is that when I log off on one user and log on to the other user account, Mozilla VPN requires a fresh installation (as if it's never been installed before). This happens every time I change from one of my user accounts to the other, which during the course of a day I do quite frequently.

To re-cap: the VPN works perfectly on my gaming user account and I have it set to automatically start with windows when I boot up. All is good and it works great. Then when I switch to my Work user account it requires that I reinstall. So I go through the process of reinstalling the software...and it works great...until I switch back to my other account. Then I have to go through exactly the same re-install process.

It never used to be this way. I always used to be able to sign off on one user account and sign in on the other, and the VPN would work fine.

Any help with this would definitely be appreciated.