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White (blank) screen on some (but not all) websites

For the past month or so, I'd say about 20% of the websites I visit using Firefox just show a blank, white screen. (See allbirds.com site image attached for example.) … (read more)

For the past month or so, I'd say about 20% of the websites I visit using Firefox just show a blank, white screen. (See allbirds.com site image attached for example.)

1. Cleared the cache and cookies to see if that fixed it. It didn't. 2. Entered Troubleshoot Mode to see if that fixed it. It didn't. 3. Disabled all extensions to see if that fixed it. It didn't. 4. Disabled "recommended performance settings" and hardware acceleration--in combination with some of the above--to see if that fixed it. It didn't. 5. Reinstalled Firefox to see if that fixed it. It didn't. 6. Also paused/disabled VPN (Nord) and anti-virus (McAfee) to see if that made a difference. It didn't.

Any other ideas?

Thanks.

Asked by Lacoy Loescher Prieš 1 dieną

Last reply by jonzn4SUSE Prieš 20 valandų

Can't Get Xfinity Billing Page To Load

I can login into Xfinity email, but not into the billing section. I've attached three printscreen errors. The 1st is a handshake error as seen in top address bar. The sec… (read more)

I can login into Xfinity email, but not into the billing section. I've attached three printscreen errors. The 1st is a handshake error as seen in top address bar. The second is a Access Denied error and the third is a "waiting for bat.bing.com"(a tracking cookie)error that can be seen in bottom, left hand corner.

I reached out to Xfinity tech support and was told to try a different browser. I tried DuckDuckGo and that did work and let me login and pay my bill. I told the tech that I would still rather keep on using Firefox. He said "that's something that you would need to take up with Firefox since we now know the issue is with their browser"

How do I get this issue resolved so that I can keep using Firefox as I have for many years now?

Note: Already tried clearing cookies and browsing history with no difference.

Asked by simpleman2 Prieš 5 dienas

Last reply by jonzn4SUSE Prieš 2 dienas

Third Party Cookies

I can't find a place to control third party cookies in the Security section. I used to be able to donate on my church's website but now it doesn't work. I tried doing it … (read more)

I can't find a place to control third party cookies in the Security section. I used to be able to donate on my church's website but now it doesn't work. I tried doing it with Microsoft Edge and it worked fine. I hate to erase all my history and cookies because it takes away log-in info on my regular websites. Any ideas? Thanks for your help Terri

Asked by Terri Renner Prieš 6 dienas

Last reply by markwarner22 Prieš 6 dienas

I can no longer sign in to my email. HELP!

I recently upgraded FF on this computer and can no longer sign in to my att.net email account, although I was able to sign in on another computer on FF earlier today. I … (read more)

I recently upgraded FF on this computer and can no longer sign in to my att.net email account, although I was able to sign in on another computer on FF earlier today. I just get an error message and Att can't help...is there a setting that has me locked out? I can also access email on other browsers just not the FF version on this computer.

Asked by onekooch Prieš 2 savaites

Last reply by jscher2000 - Support Volunteer Prieš 6 dienas

unable to log in to some sites

I can't log in to certain sites even though they've been on my favourites list for years, i.e. bank account and grocery shopping. I can log in to them using Edge , so wha… (read more)

I can't log in to certain sites even though they've been on my favourites list for years, i.e. bank account and grocery shopping. I can log in to them using Edge , so what's gone wrong with Firefox. Is the latest updates to blame ???

Asked by mad.mick1 Prieš 2 savaites

Last reply by markwarner22 Prieš 2 savaites

utility and certain other sites won't load

I pay my utility bills online and the utility company websites won't load in firefox but do in edge. Also various other sites wont load with an error message captcha inc… (read more)

I pay my utility bills online and the utility company websites won't load in firefox but do in edge. Also various other sites wont load with an error message captcha incorrect, but no captcha shows on the screen. It's getting frustrating waiting for websites to load and getting no results. Thank you, Ann DIngee

Asked by abd1011 Prieš 2 savaites

Last reply by markwarner22 Prieš 2 savaites

Server not found

I'm trying to access my https://mypay.dfas.mil account, but, though previously all was well, now an error message tells me that you "can't connect to the server". I ha… (read more)

I'm trying to access my https://mypay.dfas.mil account, but, though previously all was well, now an error message tells me that you "can't connect to the server".

I have a network connection, but apparently Firefox may no longer have "permission to access to the web". I'm sure this is wrong because I can still access pretty much everything in the normal way, including other government sites, such as Social Security, using the Login.gov portal, though mypay is not listed as 'connected.'

What happened, and how do I fix it? Also, the error message says that I should "Check that Firefox has permission". How do I do that?

Asked by k.turkalo Prieš 3 savaites

Last reply by Naheem Prieš 3 savaites

Forced to update ?

So today I was using firefox for work with multiple tabs open, I try to open a new tab and I get this message " Restart to keep using firefox" I have updates set to "Che… (read more)

So today I was using firefox for work with multiple tabs open, I try to open a new tab and I get this message " Restart to keep using firefox"

I have updates set to "Check for updates but let you choose to install them" And the browser was fully updated to the newest update apart from this newest one?

Every time I try to open a new tab I keep getting this message mean I was unable to save my work and lost multiple tabs ?


Can someone explain this ?

Asked by john smith Prieš 5 mėnesius

Last reply by joe.killian1 Prieš 3 savaites

Sign into eBay without having to choose like symbols pictures to do so.

When I try to sign into eBay, a multi-photo comes up asking me to identify like objects in order to be allowed to enter the program. I believe Firefox is causing this pr… (read more)

When I try to sign into eBay, a multi-photo comes up asking me to identify like objects in order to be allowed to enter the program. I believe Firefox is causing this problem. How can I fix the problem?

Asked by jeri322 Prieš 1 mėnesį

Last reply by jscher2000 - Support Volunteer Prieš 3 savaites