Showing questions tagged:

VPN login loop

It keeps forcing me to login, without giving me the option to turn on the Vpn. I AM signed in, so I have no clue what the issue could be.

Open 3 10

Firefox VPN 50 GB Monthly Free Data Not Available on Windows

Hello Firefox Support Team, I am using the same Mozilla account on both my smartphone and my Windows laptop. On my smartphone, I can successfully access and use the free … (read more)

Hello Firefox Support Team,

I am using the same Mozilla account on both my smartphone and my Windows laptop.

On my smartphone, I can successfully access and use the free 50 GB monthly VPN allowance. However, when I sign in to the same Mozilla account on my Windows laptop, this feature is not available.

I would like to know why this feature works on my smartphone but is unavailable on my Windows device, even though I am using the same account on both devices.

Could you please help me resolve this issue and enable the free 50 GB monthly VPN allowance on my Windows laptop as well?

Thank you for your time and support.

Best regards

Open 1 1

In the country choise, i take Canada and when im connect to Facebook that look at Iran

I use the french version of firefox 159.0 with build-in VPN. I take the Canada for the country and when i try to connect to my facebook account the 2 factor ask at my pho… (read more)

I use the french version of firefox 159.0 with build-in VPN.

I take the Canada for the country and when i try to connect to my facebook account the 2 factor ask at my phone if its me who connect from 'Iran country'.

This morning it was from 'Shahriyar, Iran'

It like that everytime i want to connect to my facebook account from firefox 159.0 with build-in VPN.

Why ?

Open 1 10

Built-in Firefox VPN stopped working after updating to Firefox 158.0.1

Hello, The built-in VPN in Firefox was working correctly before the update to version 158.0.1. After updating, it stopped connecting and displays this error: “Couldn't co… (read more)

Hello,

The built-in VPN in Firefox was working correctly before the update to version 158.0.1. After updating, it stopped connecting and displays this error: “Couldn't connect to VPN. Try again in a few minutes.” The same error occurs in a private window. Troubleshooting already performed: DNS over HTTPS is off. Remote improvements are enabled. browser.ipProtection.enabled is set to true. network.proxy.type is set to 5. about:policies reports that the Enterprise Policies service is inactive.

Could this be a regression in Firefox 158.0.1? Please advise how to restore the built-in VPN. Thank you.

Open 18 40

Firefox VPN

Hello, I have several Firefox profiles, but the Firefox VPN is enabled on only one of them. How can I use the Firefox VPN with all of my profiles?

Open 1