Showing questions tagged:

I cannot log in VPN, already i have subscribed

You've made a subscription purchase from Mozilla Corporation on Google Play. Your subscription will automatically renew on 26 Apr 2027 unless cancelled before then. You c… (read more)

You've made a subscription purchase from Mozilla Corporation on Google Play. Your subscription will automatically renew on 26 Apr 2027 unless cancelled before then. You can cancel at any time. Manage your subscriptions

Order number: GPA.3335-7898-1888-79559 Order date: 26 Apr 2026 11:43:52 GMT+3 Your account: [redacted] @gmail.com

Open 1

Suddenly being asked for "primary password."

I'm suddenly being asked for "primary password." I put in what I thought it was (from many years ago). Did not work. Unsuccessful at trying to change to a new one because… (read more)

I'm suddenly being asked for "primary password." I put in what I thought it was (from many years ago). Did not work. Unsuccessful at trying to change to a new one because Firefox keeps demanding my "primary" password. This started suddenly yesterday, 10/12/26. What is going on and how can I set a new primary password, or bypass that requirement. I never needed to enter any password before, and this is driving me crazy. Please reply email [redacted email from community support forum], or fix the program so it stops asking for a password and reverts to how it was before . I saw and installed the latest update, but it is still a problem. Thank you. Rich Palmer

Open 1

Because my password is in my native language (IBO) and not in American English, does not make it wrong.

I do not need to write much. My passwords in Google, Microsoft, etc are all in Ibo language (NIGERIA) and no one can decipher it. I have been using them for 15 years, now… (read more)

I do not need to write much. My passwords in Google, Microsoft, etc are all in Ibo language (NIGERIA) and no one can decipher it. I have been using them for 15 years, now Mozilla wants me to change it. No, It will never happen. That language is another level of protection. Bye for now.

Open 1

when try to sign in to VPN it takes me to spin wheel or sales

when try to sign in to Mozilla VPN it takes me to spin wheel or sales and I'm wondering if my subscription lapsed or card needs updated? how do i find out. [redacted ema… (read more)

when try to sign in to Mozilla VPN it takes me to spin wheel or sales and I'm wondering if my subscription lapsed or card needs updated? how do i find out. [redacted email from public]

Open 1 10

I can't log in to my health site called MyMercy using Firefox; Have to switch to Google Chrome to do it. Is Firefox aware of this issue?

I can't log into an email from my health site called MyMercy to get lab reports, etc., using Firefox; Have to switch to Google Chrome to do it. Is Firefox aware of this i… (read more)

I can't log into an email from my health site called MyMercy to get lab reports, etc., using Firefox; Have to switch to Google Chrome to do it. Is Firefox aware of this issue? Please respond [edited email from community support forum]

Open 8 90

trying to set up asecond email address, when asked for a codethat was sent to the new address, i have no password to retrieve the code.

trying to set up a second email address, when asked to summit a code to verify to the new address, cannot comply because i have no password for the new address. how can i… (read more)

trying to set up a second email address, when asked to summit a code to verify to the new address, cannot comply because i have no password for the new address. how can i verify the code to set up the new address? the new email address

Open 1

On Fedora 44 XFCE Mozilla VPN with FlatPak "hangs"

Good morning, I had a working VPN installation Fedora 44 XFCE Flatpak org.mozilla.vpn. But this morning when opening Mozilla VPN it " hangs" at: waiting for sign in an… (read more)

Good morning, I had a working VPN installation Fedora 44 XFCE Flatpak org.mozilla.vpn. But this morning when opening Mozilla VPN it " hangs" at: waiting for sign in and subscription confirmation

How to fix?

Fedora 44 XFCE Flatpak org.mozilla.vpn 2.39.0 stable.

Yours kindly, Roel

Open 1 71

says my password was charged in Firefox. how do I fix this

I saw a msg that my firefox password was charged. Don't know if accidentally done while on Mozilla or changing default back to firefox after brief set on Chrome due to G… (read more)

I saw a msg that my firefox password was charged. Don't know if accidentally done while on Mozilla or changing default back to firefox after brief set on Chrome due to Google saying needed

Open 1 10

Having issues trying to get a password to log into firefox

I need help setting my passwords in Mozilla and Firefox. I'm also confused as to what is the difference between the 2 entitities. If there is anyone to guide me would be … (read more)

I need help setting my passwords in Mozilla and Firefox. I'm also confused as to what is the difference between the 2 entitities. If there is anyone to guide me would be appreciated.

Archyvinta 1 140