Showing questions tagged:

My password manager account is blank, there are no passwords there, they disappeared.

This morning I tried to sign in to my Credit Union account. I clicked on my sign-in name, nothing there. I went to my password for my Credit Union account & the ent… (read more)

This morning I tried to sign in to my Credit Union account. I clicked on my sign-in name, nothing there. I went to my password for my Credit Union account & the entire password manager listing is blank. There are no accounts listed at all. Have someone stolen my information? Did I press something wrong to delete them? I'm 78 years old & not very computer knowledgeable. I have used Firefox for maybe 15 years old & have never had any kind of problem before. Kind I restore this part of my account?

Susan Salowitz [email 1 removed]@msn.com home phone [phone 1 removed] cell phone [phone 2 removed] Gmail account [email 2 removed]@gmail.com

Open 1 9

Not getting security code text/sms

I just started using Firefox (instead of Safari) and when I try to sign into some of my websites (e.g. banking) they want to send my a security code to verify it is me. I… (read more)

I just started using Firefox (instead of Safari) and when I try to sign into some of my websites (e.g. banking) they want to send my a security code to verify it is me. I NEVER get those text messages/SMS. Most of the times I found a work-around, like having them email the code, but for my bank they only will send it as a text message. Is it some setting I need to adjust in Firefox?

Open 1 6

Forgot my Firefox password manger’s password

Mac OS tahoe, 26.4.1 , fire fox 149.0.2 My main Firefox password is functional Firefox I click on three bars upper right then select on passwords I see a website addr… (read more)

Mac OS tahoe, 26.4.1 , fire fox 149.0.2 My main Firefox password is functional Firefox I click on three bars upper right then select on passwords I see a website address like Norton, below is my user name and below the password with dots When I click the eye ball window opens “ Firefox is trying reveal saved password l. Enter the password for the user “steve “to allow this I enter my password the window shakes Somehow I forgot or changed the password manage password ? How do I reset just Firefox password manager password. My iPhone with Firefox I can See all my passwords Help steve , I’ve been a Mac guy since my Mac plus , Firefox guy since 2005

[email removed]@sbcglobal.net

Open 1 16

Firefox saves my password but not email address.

Hello. Firefox saves my password but not my email address on Royal Caribbean's website. I have tried everything possible but still will not work. I know how to save passw… (read more)

Hello. Firefox saves my password but not my email address on Royal Caribbean's website. I have tried everything possible but still will not work. I know how to save passwords and email address. All my other websites will open just fine, but not RC. I always have to type in my email address. Chrome does open up both my password and email address. I used AI and did everything it said to do with Firefox and still does not work. I have windows 11. If you have windows 11 try it and see if it works for you. Any help would be appreciated. Thank You...

Open 4 64

how do i change it in the setting when firfox auto fills my passwords ,so i can see them when it auto fills the information is white and barely visible

i need to change my settings so when information is auto filled i can see what is being fill in, it autofills the text is bright white and the background is a pale yellow… (read more)

i need to change my settings so when information is auto filled i can see what is being fill in, it autofills the text is bright white and the background is a pale yellow how do i make it more visible ? my email is [edited email from community support forum]

Open 49

Having issues trying to get a password to log into firefox

I need help setting my passwords in Mozilla and Firefox. I'm also confused as to what is the difference between the 2 entitities. If there is anyone to guide me would be … (read more)

I need help setting my passwords in Mozilla and Firefox. I'm also confused as to what is the difference between the 2 entitities. If there is anyone to guide me would be appreciated.

Open 1 57

post refresh firefox now I need to log on apps each time?

Hello Folks: after having the 'invisible' band across the top of each page, it was advised I reset : was fine saved all bookmarks before hand etc. Now, I am having to l… (read more)

Hello Folks: after having the 'invisible' band across the top of each page, it was advised I reset : was fine saved all bookmarks before hand etc. Now, I am having to log into my usual apps each time: eg. the Library, the duck.ai, the Fitness app etc. Was this a result of the reset: wondering if the duckduckgo Privacy Essentials extension and the FF reset (refresh?) in now in conflict: I am not a greenhorn but definitely not an advanced techy so laylman's terms please THANK you for your help with this.

Išspręsta 4 127

I WOULD LIKE TO SPEAK WITH A TECHNITION

I JUST TRIED TO OPEN A DOWNLOADED EMAIL AND FOR THE FIRST TIME EVER I WAS TOLD TO ENTER THE PASSWORD TO OPEN THE PDF FILE I TRIED ADOBE ACROBAT AND THEN TRIED MOZILLA W… (read more)

I JUST TRIED TO OPEN A DOWNLOADED EMAIL AND FOR THE FIRST TIME EVER I WAS TOLD TO ENTER THE PASSWORD TO OPEN THE PDF FILE I TRIED ADOBE ACROBAT AND THEN TRIED MOZILLA WHAT PASSWORD ARE THEY ASKING FOR, WHERE CAN I FIND IT THIS NEVER HAPPENED BEFORE THE LAST MOZILLA UPDATE


I WOULD ALSO LIKE TO BE ABLE TO DISCUSS PERFORMANCE AND CONNECTIVITY . MONTHS AGO ALL MY LOGIN AND PASSWORD INFORMATION WAS REMOVED. i HAVE BEEN ABLE TO START INSTALLING THOSE THAT I COULD BY ADDING THOSE I COULD BUT HUNDREDS WERE NOT AVAILABLE . AND MY COMPUTER HAS BEEN WORKING KIND OF OK JUST RECENTLY I NOTICED AN UPDATE TO MY COMPUTER HAPPENED AND IT IS NOT WORKING VERY WELL

I CAN BE REACHED AT [edited phone #] OR AT [edited email and phone# from community support forum]

Išspręsta 2 97

Firefox 148.0; can it be repaired?

148.0 was updated today and somewhere the user profiles was changed; all website addresses for pw management were not able to connect. I have two computers on a home net… (read more)

148.0 was updated today and somewhere the user profiles was changed; all website addresses for pw management were not able to connect. I have two computers on a home network; 1. a Digital Engine Win7 enterprise with Firefox ESR 115.33 operating OK, 2 is a CUBI mini Windows 10 Enterprise Firefox `48.0. I am in process of taking the windows 7 out of service and was doing some cleanup on home network and I noticed had a connection failure on the 2. machine. I looked at the browsers and discovered that the old firefox data is not on desktop as it once was, and I also noticed that the user profile for the about:profile was wrong. I need to restore the CUBI profile. I was moving some things around and lost continuity somewhere. II just remembered....there is a refresh on the control panel for mozilla. looks like this is going to work just fine. The old windows 7 makes a good traveling encyclopedia!

Ok I did a refresh; the machind took over recovered all the data files, repaired and cleared a path for restart of Firefox. and that failed due to a TLS handshake between Mozilla and Google.failed. I have mozilla, firefox, google and chrome accounts. All google accounts are logged out at this time; mozilla is logged in on the Win 7 machine and the failed refreshed machine needs to do the TLS....

Question: should I log in to google account and repeat a refresh? Seems like a dumb question

I answered my own dumb question.....I signed on to google and I guess Mozilla refress allowed the default browser to get the handshake but I noticed the settings were incomplete on my oped Firefox; once I set my tabs and prefs the web addresses were back to norm....I have a working pair of end of life OS PCs which are still going strong thanks to the Mozilla Open House! Thanks for the support. I have had a good day; Thanks to All. [edited] or [edited emails from community support forum] if you need a follow up or a kind word. Ed

Open 81

Changing email

The current email on this account has expired and is no longer operable. It appears I still need it to change my email. It is not possible for me to receive any message… (read more)

The current email on this account has expired and is no longer operable. It appears I still need it to change my email. It is not possible for me to receive any messages at [edited] @delhitel.net.

My current email is [edited] @protonmail.com.

I am trying to install WordPress and would like some assistance. But it appears I need to be able to use my current email address.

Could you please call me at [edited phone# and emails from public community support forum] at your convenience? Please note this as a land line and NOT a cell phone. Cell phones don't work here.

Thank you. Scotty Gladstone

Open 1 122

please delete all passwords on my account

There should be a web interface to manage firefox account passwords, yet there isn't. This is seriously bad because it means the user has to install firefox to manage pas… (read more)

There should be a web interface to manage firefox account passwords, yet there isn't. This is seriously bad because it means the user has to install firefox to manage passwords. I installed firefox on mobile just to find out there's no option to select multiple passwords at once so i can delete all of them. Please delete all of them.

Užrakinta 1 97