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The page isn’t redirecting properly; cleared cache/cookies

When searching queries, this error will come up; however, when searching full length URLs it works and sends me directly to the website. I've looked through the Q/As and … (read more)

When searching queries, this error will come up; however, when searching full length URLs it works and sends me directly to the website. I've looked through the Q/As and they all recommend clearing cache/cookies and messing with the history settings to resolve the problem. However, after doing all that and messing with other settings I cannot seem to understand why this started to happen.

When in private browsing mode it works fine and I can ask whatever and I receive all the possible websites to click on. It's just on normal browsing that I receive the error message. Am I going to need to just uninstall Firefox and reinstall to fix this? Or maybe there's something else I can try out. Thanks!

Error in Question: The page isn’t redirecting properly Firefox has detected that the server is redirecting the request for this address in a way that will never complete. This problem can sometimes be caused by disabling or refusing to accept cookies.

Asked by ouroborium Prieš 12 valandų

Last reply by cor-el Prieš 24 minutes

Windows appear in Window menu but are otherwise invisible (Mac)

I have the same issue that was reported here: https://support.mozilla.org/en-US/questions/1358340 and here: https://support.mozilla.org/en-US/questions/1409149 After a F… (read more)

I have the same issue that was reported here: https://support.mozilla.org/en-US/questions/1358340 and here: https://support.mozilla.org/en-US/questions/1409149

After a Firefox restart for a version upgrade, there are 8 windows listed in the Windows menu, but only 4 are visible. Trying to select one of the invisible windows from the window menu, or cycling through open windows with cmd-` displays nothing. I tried checking other desktops to see if the windows had landed there, but they're not. The missing windows don't show up in Mission Control.

I also tried exiting FIrefox, deleting the xulstore.json file, and restarting. This had no effect.

I'm on a 2021 M1 Max MacBook Pro Firefox 117.0.1 Mac OS 13.5.2 (22G91)

Any ideas? This is a weird one.

Thanks!

Asked by Eric F Prieš 1 dieną

Last reply by cor-el Prieš 4 valandas

Firefox stopped loading websites and gives a Secure Connection Failed error code.

Hi everyone I have a question I have used Firefox as my default browser for many years. This mourning I started getting “Secure Connection Failed An error occurred during… (read more)

Hi everyone I have a question I have used Firefox as my default browser for many years. This mourning I started getting “Secure Connection Failed An error occurred during a connection to www.youtube.com. PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_ERROR The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem.” When I tried to go to any site other than the homepage. I find it very suspicious I can only use Bing to get on the web. Anyone know what is going on.

Asked by K9 Ready Prieš 6 valandas

Last reply by cor-el Prieš 5 valandas

Padlock icon with red slash

I am locked out (padlock icon with red slash) of all the websites (except gmail) that I use all the time. I did a “refresh Firefox” but that did not help. What could have… (read more)

I am locked out (padlock icon with red slash) of all the websites (except gmail) that I use all the time. I did a “refresh Firefox” but that did not help. What could have caused this all of a sudden? HELP!

Asked by Damian Kulash Prieš 1 dieną

Last reply by cor-el Prieš 5 valandas

Mouse unresponsive to elements in the browser and on webpages

In Firefox, the mouse becomes partially unresponsive to elements in the browser and on web pages. This happens after 15-30 minutes after starting up the browser. Common s… (read more)

In Firefox, the mouse becomes partially unresponsive to elements in the browser and on web pages. This happens after 15-30 minutes after starting up the browser. Common symptoms include:

- Unable to drag and drop elements properly, including text after highlighting it. - Sometimes, the mouse continues to hold elements while dragging. Pressing ESC temporarily fixes this. - Dropdown menus on websites do not drop down when hoovering over them - Other items on websites don't display items when hoovering over them

I have tried:

- Different mouses, including my laptop's trackpad - A Firefox fork, namely Waterfox, but it still occurs - Limited testing with other browsers. No problem occurs - Limited testing on desktop. No problem occurs - Entering Troubleshooting Mode on Firefox - Clearing cookies and cache - Reinstall Firefox (including installing from command line instead of the snap store) - Updated Firefox - Refreshed Firefox - About:Processes doesn't show anything using more than 10-15% of CPU at any one time - Limited testing with a new Firefox profile. No problem occurs - Disabled WebGL and Hardware Acceleration.

Temporary fix: Restarting Firefox, but the problem re-occurs shortly after use.

Using Ubuntu.

Any help would be greatly appreciated.

Asked by Rhys Prieš 11 valandų

Last reply by cor-el Prieš 7 valandas

lubuntu refresh rate issue

been at it a week everywhere. how can I change the resresh rate about 60MH. desktop preferences is greyed out. command line didnt do it. not a programmers, please keep it… (read more)

been at it a week everywhere. how can I change the resresh rate about 60MH. desktop preferences is greyed out. command line didnt do it. not a programmers, please keep it simple. was hoping a GUI would make life easier. its blocky on a slow screen scroll. tried loads everywhere. I think it might not happen in chrome.

Asked by Tom Gallagher Prieš 1 dieną

Last reply by zeroknight Prieš 11 valandų

Missing text on top menu

On a site with a menu along the top the rightmost item is missing, and only in Firefox, not Chrome or Edge. It happens on various pages with the same menu setup. I cleare… (read more)

On a site with a menu along the top the rightmost item is missing, and only in Firefox, not Chrome or Edge. It happens on various pages with the same menu setup. I cleared cookies & cache, turned off extensions, no luck. See attached image. What could the problem be ?

Asked by tim.skene1 Prieš 1 dieną

Last reply by zeroknight Prieš 14 valandų

can not open Firefox after trying to download a new version

I was asked to close Firefox to download a new version. After that I can't get Firefox to open at all. Every time I try I get a window stating that it can't open and ask … (read more)

I was asked to close Firefox to download a new version. After that I can't get Firefox to open at all. Every time I try I get a window stating that it can't open and ask me to report to you. Best regards Gunnar Herrlin

Asked by gunnar30 Prieš 1 savaitę

Last reply by dawnmcqs.con Prieš 5 dienas

Error Message

Whenever I click on this link, https://www.onlineviolintutor.com/lessons-1-10-resources, I get the below error message. "Secure Connection Failed An error occurred durin… (read more)

Whenever I click on this link, https://www.onlineviolintutor.com/lessons-1-10-resources, I get the below error message.

"Secure Connection Failed An error occurred during a connection to www.onlineviolintutor.com. Peer received a valid certificate, but access was denied. Error code: SSL_ERROR_ACCESS_DENIED_ALERT"

I tried on several different browsers and always get the same error message. I'm trying to access this website link so I can download one page of sheet music.

Can you help me figure out what's going wrong?

Thanks, Sheila

Asked by Sheila Lewis Prieš 1 dieną

Last reply by cor-el Prieš 1 dieną

Primary PW not working

I cannot use mozilla as it keeps asking for my primary password and the one I have does not work. I have also lost a lot of my info in my tabs at top to link to accts. … (read more)

I cannot use mozilla as it keeps asking for my primary password and the one I have does not work. I have also lost a lot of my info in my tabs at top to link to accts. When I click the upper right under my email it says account discontinued????????

I have tried to reinstall a number of times and I'm exhausted. I'm not good at this (aging Boomer Grandma) Sometimes security goes way too far. Tired. Can you fix this?

Asked by elisabery48 Prieš 1 dieną

Last reply by Dropa Prieš 1 dieną

Firefox upload speed zero on Windows 10

This is a recurring problem. I have just been on to Vodafone who have tweaked my router as my speeds, download and upload, were very erratic, and upload speed often zero … (read more)

This is a recurring problem. I have just been on to Vodafone who have tweaked my router as my speeds, download and upload, were very erratic, and upload speed often zero so connections failed. Sometimes my phone speeds were similar but not always. The Speedtest by Oopla desktop app also showed erratic results but often when they were OK the web-based test on Firefox was much worse, with upload speed zero. When I started this Firefox showed upload speed zero. Now Firefox shows upload 18Mbps. This variability keeps happening and is driving me spare, as even emails often fail to go through - I use Thunderbird. I shall see how things go tomorrow and tell you how it is going.

Asked by msturdy77 Prieš 1 dieną

Last reply by cor-el Prieš 1 dieną

Saved Bookmarks keep disappearing from view in the Toolbar Bookmark Sidebar

I've noticed this issue happening randomly, some of my toolbar bookmarks listed on the sidebar just up and disappear from view. As if they were never there. But I know th… (read more)

I've noticed this issue happening randomly, some of my toolbar bookmarks listed on the sidebar just up and disappear from view. As if they were never there. But I know they're still saved because when I click to Manage Bookmarks and check them there, they show up fine. The toolbar just randomly hides them for whatever reason, and I can only fix it by closing Firefox and opening it again.

I'm on the current version. I remember accessing about:support and clicking on Verify Integrity while trying troubleshoot some other issue, but don't know if that could've caused it though.

Asked by Felis-2 Prieš 1 dieną

Last reply by zeroknight Prieš 1 dieną

Firefox browser issue

Firefox randomly freezes when i try and open a website or do anything then will load forever. Can not open a new tab as it will just load forever when i try and open a we… (read more)

Firefox randomly freezes when i try and open a website or do anything then will load forever. Can not open a new tab as it will just load forever when i try and open a website. Only fix is to open and close it.

Asked by jfbristow6 Prieš 2 dienas

Last reply by Paul Prieš 2 dienas

Firefox browser keeps crashing on Windows 11

My Firefox browser has been crashing for several weeks. I have been a Firefox user for quite some time now but never experienced anything like this. This happens at least… (read more)

My Firefox browser has been crashing for several weeks. I have been a Firefox user for quite some time now but never experienced anything like this. This happens at least a couple of times a day. I have refreshed the Firefox app on my computer, tried turning off the extensions for a while (I use 2 add blockers), but nothing seems to fix the issue. I'd hate to switch to another browser but this is getting very frustrating.

I'd appreciate any help you could provide.

Asked by rickvsrick Prieš 2 dienas

Last reply by zeroknight Prieš 2 dienas

Can't login to my GM account using Firefox

I have a General Motors account that I can't login to. https://www.gmccanada.ca/en/ownercenter/service They recently changed to multi authentication using Microsoft. I… (read more)

I have a General Motors account that I can't login to. https://www.gmccanada.ca/en/ownercenter/service They recently changed to multi authentication using Microsoft. I can login to the first step but after I enter the sent password in the second step nothing happens. I have tried basic some trouble shooting like Firefox trouble mode, clearing cache and adding web site to exceptions in settings. GM Help Line told me to use a different browser!!!

Asked by 53gmcgarry Prieš 2 savaites

Last reply by zeroknight Prieš 2 dienas

Performance

Firefox taking aproximatly 10 seconds to start loading a link after pressing it, I have reinstalled the browser, reset to factory setting but the system remains even in s… (read more)

Firefox taking aproximatly 10 seconds to start loading a link after pressing it, I have reinstalled the browser, reset to factory setting but the system remains even in safe mode. I recently formated the computer that's when the issue started to happen.

Asked by tiagoquintas Prieš 2 dienas

Last reply by zeroknight Prieš 2 dienas

Firefox won't load anything when other browsers can

Not only can I not load anything on Firefox, which I would love to be able to use because of the privacy settings, but it is so hard to navigate your help site. other bro… (read more)

Not only can I not load anything on Firefox, which I would love to be able to use because of the privacy settings, but it is so hard to navigate your help site. other browsers work fine. Yes, I've read the help page on this and none of it works. I just don't think it should be this hard to use ?? or am I missing something

Asked by sg.tang15 Prieš 1 savaitę

Last reply by cor-el Prieš 3 dienas