Firefox Support Forum

I want to close my firefox account, delete and un-install the Mozilla-Firefow browser and App. then re-install the Firefox browser later. How do i do this? Thanks, I'm on a new MacBookPro laptop with the new M1 chip. Also an iPhone. Help!

Hello,

I am a Web Developer, fixing a website for my client. After the page is cached in Mozilla Firefox the layout breaks, when I clean the cache everything is back to normal. This issue is only present in Mozilla Firefox, I don't have that issue with Google Chrome.

Website URL: https://www.impeccablex.com/ Please see the screenshots attached, you can see the layout before and after.

I have tried almost everything that I could think of, don't know what to try next. Any suggestions?

Thank you in advance! Best Regards, Mario C.

In my "saved addresses" list under the Privacy and Security section of Firefox Settings, there are two addresses of people that have never used my computer. One formerly went to my school, and the other is a stranger. I can think of no way that they could have had access to my account at any time. Are there any other possible explanations for this?

Sometimes when loading a page, and the page is slow to respond, I will see a strange situation: The page is totally blank (the F12 tool does not display page content). The refresh button is gray (disabled), or sometimes although the refresh button enabled, the url textbox is "about:blank", which means I cannot actually reload the page I want to read. I have to re-navigate to the page through the link in the previous link. I'm not sure whether I got across. I hope the issue can be fixed.

After updating to version 94.0b9, the program began to slow down terribly. This is especially pronounced on YouTube: you select a search, enter a request, open two or three tabs from the proposed one with a possibly useful video ... That's it! You can go to a cafe for coffee and rolls. It became impossible to use the browser.

How to roll back to the previous version of the program?

Sub.: now Firefox Developer Edition 94.0b9 for Linux

Unable to access "my social security account" on ssa.gov. Of course ssa phone support (and every other website i have issues with) claims Mozilla Firefox Browser is the issue 202110211333

It's been over 2 months I have been attempting contact with them by phone, email, online. I have cleared cache, updated browser, etc. Please assist.

Gratitude's in advance!

fyi: image upload keeps cycling....sending without images.

Both drop-down menus (e.g., the drop-down for "Which topic best describes your question?") and popup menus for add-ons in the bookmark bars work inconsistently or not at all. The right-click menu and the 3-bar menu often fail to work on the first few tries, but eventually open. (And in the case of the 3-bar menu, it often opens without certain options, like "Settings," "More tools," and "Help," though these usually appear after waiting a few seconds.) Other menus, like drop-down menus on website or several pop-ups for addons, don't work at all, no matter how many times I try.

The issue isn't solved by starting in Troubleshooting mode (insofar as they can be reproduced -- some things, like the add-on popups, can't be since the add-ons are disabled) or by clearing the cache.

I'm running Firefox Nightly 95.0a1 (2021-10-06) (64-bit) on Arch Linux, though the same issue seems to affect Firefox 93.0.

Thanks very much in advance for any help.

Hello,

I’m using firefox-dev under debian linux and since last updates my cron script that was supposed to open a certain url in firefox at a regular schedule stopped working.

I do export DISPLAY=:0 than run firefox $url and all was fine previously but now I always received a message : “Firefox is already running, but is not responding. To use Firefox, you must first close the existing Firefox process, restart your device, or use a different profile.”

You can easily reproduce by running : sudo -u $(whoami) /path/to/firefox-dev/firefox https://www.google.com

Can somebody explain what is checked by firefox and why it consider it is not responding instead of just open my url in a new tab ?

The tab under Inspect Element -> Inspector -> The column right beneath filter styles column has this feature that suggests you some css properties. On my browser they get filled in more than once, endlessly I might say (without me pressing any button). This makes it very hard to add any css styles and I'd like to know how to stop this behaviour.

I normally use Firefox Beta. Ever since upgrading to v92 the option to Send Tab to Device has been missing when I right-click on a tab. I've downloaded other versions of Firefox and the issue seems to follow me out of Beta and into the regular release. I've seen other people having issues with syncing and sending tabs between devices as of late, but no one seemed to be completely missing the option to do so.

I have a VPN for work, some internal sites are inaccessible without this VPN. When I try to access them with the VPN turned off I legitimately get a 403. However, when I turn on the VPN firefox keeps showing 403 while other browsers work fine. This also works the other way around. When I turn off the VPN and try to go to one of the internal sites I don't get a 403 (as I should), instead firefox gets stuck at the page loading stage and nothing happens. There seems to be some kind of caching or optimization going on, but it's terribly interfering. Deleting cookies, caches, etc doesn't help at all. The only thing that helps in this situation is restarting firefox.

Hello, I have issues with Firefox developer version for couple months now, when I play videos, like youtube, or other sites they constantly lag. They play for like 1min and lag, continue for another 2min then lag etc etc. (even short videos on twitter lag). It was not like that before and I don't have this problem in other browsers. Does anyone know what can be the problem here? Thanks

Hi, I'm running FF beta on Surface pro 7 with Windows 11 beta and the three buttons top right have just stopped working. Same thing for all users. All other tab buttons etc working fine. Any ideas?

hello My site has no 3rd party ads and I'm not going to have ads only the Business and news nothing else someone is Jealous or Vindictive for reporting all my websites

My website and I don't have 3 party ads working with google

Win10 with what was Firefox 89. I had already disabled the Proton UI on this installation, because it is horrible. Today Firefox decided to update to version 91. All of the Proton UI junk is back. I tried disabling it again, but nothing worked. Doing a web search, it appears that Mozilla has disabled the ability to turn off Proton.

I then set about to rollback the installation back to version 89. I found a Mozilla link on this, went to their ftp server and downloaded the installation files for the last version of 89. The installation went normally, but when I opened Firefox afterwards, a little box popped up saying something to the effect of "To keep your History and Bookmarks from possibly being corrupted, Firefox must create new user profile." I exited out of this and Firefox didn't start. I attempted to restart Firefox again and the same box popped up again. The only way to get past it was to click the accept button.

I did so and Firefox started. This was clearly not version 89. As the UI is junk, it took several minutes to find out that this was now the latest version of 92!!!! I'm absolutely positive that I downloaded the correct file. When I look through the update history, it doesn't even show todays version 89 installation as happening. What a piece of junk.

I then spent 20 minutes figuring out how to revert back to my user profile, not the new one that it had created for me. I then did some research on what had happened. Well it turns out that you can't actually rollback Firefox, despite what Mozilla says. For a while they have added "downgrade protection" which automatically creates the new user profile and stops your old profile from being accessed by it. So unless you want to figure out how to spend a hundred hours reconstructing bookmarks, passwords, settings, etc. it actually isn't possible to rollback Firefox. Doesn't this violate some Microsoft rules about being able to uninstall versions of software from within Windows? If you try to do this with Firefox and go back to a previous version it blows everything up.

Does anyone know how to actually rollback Firefox to a previous version, so that Proton can be disabled?

If I copy and paste any two words or more into the search bar on the new tab it goes to google.co.uk as that is set but only searches for the phrase minus the first word. If I paste it into the address bar everything is ok. If I do the same with a one word term the search bar does nothing having "lost" that word and the address bar works fine.

Hi, there are certain extensions which will not pin to the toolbar, including (for example) google translate. I have tried refreshing, clearing the cache, deleting and reloading, all to no avail.

ROLLBACK THE LAST UPDATE THAT ERASED THE MP3 DOWNLOAD BUTTON THAT I PAID FOR BECAUSE NOW IT IS GONE...THAT IS A RIP-OFF....I SHOULD GO TO RIP-OFF REPORT DOT COM AND REPORT THIS...I CANNOT BELIEVE THAT I PAID FOR AN ADDON AND FIREFOX KEEPS PUSHING AND PUSHING TO DOWNLOAD UPDATES TO THE BROWSER AND FOR WHAT?! FOR MY PAID SUBSCRIPTION TO DISAPPEAR? THIS IS AN OUTRAGE!! TALK ABOUT THE ICING ON THE INFLATION CAKE!!