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Apple Crash Report crashes when opening Firefox; but, before generating a FireFox Crash Report.

Process: crashreporter [1930] Path: /Applications/Firefox.app/Contents/MacOS/crashreporter.app/Contents/MacOS/crashreporter Identifier: … (read more)

Process: crashreporter [1930] Path: /Applications/Firefox.app/Contents/MacOS/crashreporter.app/Contents/MacOS/crashreporter Identifier: org.mozilla.crashreporter Version: 1.0 Code Type: ARM-64 (Native) Role: Unspecified Parent Process: firefox [1875] Coalition: org.mozilla.firefox [1424] Responsible Process: firefox [1875] User ID: 501

Date/Time: 2026-10-15 16:40:02.8902 -0700 Launch Time: 2026-10-15 16:40:02.8144 -0700 Hardware Model: Mac15,14 OS Version: macOS 27.0.1 (26A434) Release Type: User

Crash Reporter Key: 99AF36FD-ABB0-6C7F-D431-8CB88902FCCB Incident Identifier: 8FFD7652-AEB8-449A-83CE-3DFCC27F451A

Time Awake Since Boot: 1500 seconds

System Integrity Protection: enabled

Triggered by Thread: 0 main, Dispatch Queue: com.apple.main-thread

Exception Type: EXC_CRASH (SIGABRT) Exception Codes: 0x0000000000000000, 0x0000000000000000

Termination Reason: Namespace SIGNAL, Code 6, Abort trap: 6 Terminating Process: crashreporter [1930]


Application Specific Information: abort() called


Thread 0 Crashed:: main Dispatch queue: com.apple.main-thread 0 libsystem_kernel.dylib 0x187d99650 __pthread_kill + 8 1 libsystem_pthread.dylib 0x187dd597c pthread_kill + 296 2 libsystem_c.dylib 0x187cd8458 abort + 148 3 crashreporter 0x102339bf4 0x1020f8000 + 2366452 4 crashreporter 0x10233ab1c std::process::abort::hd520a7101c5fdc83 + 12 5 crashreporter 0x102339930 _RNvCs1Y7DaGC1cwg_7___rustc12___rust_abort + 12 6 crashreporter 0x102147b5c _RNvCs1Y7DaGC1cwg_7___rustc18___rust_start_panic + 12 7 crashreporter 0x1023398ec _RNvCs1Y7DaGC1cwg_7___rustc10rust_panic + 16 8 crashreporter 0x1022f2804 std::panicking::panic_with_hook::h657ee82e431041f8 + 648 9 crashreporter 0x1022f245c 0x1020f8000 + 2073692 10 crashreporter 0x1022ee700 std::sys::backtrace::__rust_end_short_backtrace::hbd8bf96e4ee54567 + 12 11 crashreporter 0x1022dd578 _RNvCs1Y7DaGC1cwg_7___rustc17rust_begin_unwind + 32 12 crashreporter 0x10233e8a0 core::panicking::panic_fmt::ha09fb24313daf262 + 40 13 crashreporter 0x10233e62c core::result::unwrap_failed::hfd1628134417d023 + 72 14 crashreporter 0x102119788 0x1020f8000 + 137096 15 crashreporter 0x10212b620 0x1020f8000 + 210464 16 crashreporter 0x10212b5c0 0x1020f8000 + 210368 17 crashreporter 0x1022e6ce0 std::rt::lang_start_internal::h11fc0900699d88c7 + 952 18 crashreporter 0x102147af4 main + 52 19 dyld 0x1879ffe80 start + 6688


Thread 0 crashed with ARM Thread State (64-bit):

   x0: 0x0000000000000000   x1: 0x0000000000000000   x2: 0x0000000000000000   x3: 0x0000000000000000
   x4: 0xffffffff94e393c5   x5: 0x0000000000000005   x6: 0x000000000000000a   x7: 0x000000010240c02f
   x8: 0x752b168d8df13b34   x9: 0x752b168c607ec4b4  x10: 0x0000000000000002  x11: 0x00000000fffffffd
  x12: 0x0000000000000000  x13: 0x0000000000000000  x14: 0x0000000000000000  x15: 0x0000000000000000
  x16: 0x0000000000000148  x17: 0x00000001ef53b518  x18: 0x0000000000000000  x19: 0x0000000000000006
  x20: 0x0000000000000103  x21: 0x00000001ed900060  x22: 0x000000010244f7d0  x23: 0x0000000102459000
  x24: 0x0000000000000002  x25: 0x0000000102b3f120  x26: 0x0000000102b3f0f0  x27: 0x0000000000000041
  x28: 0x0000000000000001   fp: 0x000000016dd06040   lr: 0x0000000187dd597c
   sp: 0x000000016dd06020   pc: 0x0000000187d99650 cpsr: 0x40001000
  far: 0x0000000000000000  esr: 0x56000080 (Syscall)

Binary Images:

      0x1020f8000 -        0x10242ffff org.mozilla.crashreporter (*) <cef71e23-29da-3457-b74a-2f85b7be4a0d> /Applications/Firefox.app/Contents/MacOS/crashreporter.app/Contents/MacOS/crashreporter
      0x187d90000 -        0x187dce9ab libsystem_kernel.dylib (*) <f63bf418-8f75-34a4-aaf1-8caf2b9b6a05> /usr/lib/system/libsystem_kernel.dylib
      0x187dcf000 -        0x187ddb91b libsystem_pthread.dylib (*) <5a1828c3-cbc2-3b85-bd07-c8ed10021a41> /usr/lib/system/libsystem_pthread.dylib
      0x187c5d000 -        0x187cdfca3 libsystem_c.dylib (*) <fba7b23e-aa60-3a90-9aa4-a7a2e0ad63ee> /usr/lib/system/libsystem_c.dylib
      0x1879ce000 -        0x187a8d6e3 dyld (*) <d341ddcb-7969-3a9c-8e03-0cf4751398a9> /usr/lib/dyld
              0x0 - 0xffffffffffffffff ??? (*) <00000000-0000-0000-0000-000000000000> ???

External Modification Summary:

 Calls made by other processes targeting this process:
   task_for_pid: 0
   thread_create: 0
   thread_set_state: 0
 Calls made by this process:
   task_for_pid: 0
   thread_create: 0
   thread_set_state: 0
 Calls made by all processes on this machine:
   task_for_pid: 0
   thread_create: 0
   thread_set_state: 0

VM Region Summary: ReadOnly portion of Libraries: Total=1.9G resident=0K(0%) swapped_out_or_unallocated=1.9G(100%) Writable regions: Total=90.2M written=336K(0%) resident=336K(0%) swapped_out=0K(0%) unallocated=89.9M(100%)

                               VIRTUAL   REGION 

REGION TYPE SIZE COUNT (non-coalesced)

===== ======= =

Deferred Reclaim 64.0M 1 Guard 385.0G 1 Malloc 17.8M 9 Malloc Guard Page 3280K 4 OS Alloc Once 32K 1 Stack 8160K 1 Stack Guard 56.0M 1 Untagged 32K 2 Untagged (reserved) 128K 1 reserved VM address space (unallocated) __AUTH 1988K 218 __AUTH_CONST 33.8M 396 __CTF 824 1 __DATA 6992K 403 __DATA_CONST 23.8M 394 __DATA_DIRTY 2141K 349 __FONT_DATA 2352 1 __LINKEDIT 1.6G 2 __OBJC_RO 118.0M 1 __OBJC_RW 2735K 1 __TEXT 380.0M 468 __TPRO_CONST 132K 4 page table in kernel 336K 1 shared memory 32K 1

===== ======= =

TOTAL 387.3G 2261 TOTAL, minus reserved VM space 387.3G 2261



Full Report


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Model: Mac15,14, BootROM 20457.1.29, proc 28:0:20:8 processors, 96 GB, SMC Graphics: Apple M3 Ultra, Apple M3 Ultra, Built-In Display: Studio Display, 5120 x 2880 Retina, Main, MirrorOff, Online Display: Acer S201HL, 900 x 1600, MirrorOff, Online Display: VX1935wm-3, 1440 x 900 (Widescreen eXtended Graphics Array Plus), MirrorOff, Online Memory Module: LPDDR5, Hynix AirPort: spairport_wireless_card_type_wifi (0x14E4, 0x4388), wl0: Jul 2 2026 01:06:10 version 23.10.1039.0.41.51.239 FWID 01-40b8d11f IO80211_driverkit-1585.80 "IO80211_driverkit-1585.80" Sep 18 2026 22:02:52 Bluetooth: Version (null), 0 services, 0 devices, 0 incoming serial ports Network Service: Ethernet, Ethernet, en0 Thunderbolt Bus: Mac Studio, Apple Inc. Thunderbolt Bus: Mac Studio, Apple Inc. Thunderbolt Bus: Mac Studio, Apple Inc. Thunderbolt Bus: Mac Studio, Apple Inc. Thunderbolt Bus: Mac Studio, Apple Inc. Thunderbolt Bus: Mac Studio, Apple Inc. Thunderbolt Device: Studio Display, Apple, 1, 66.15

Open

"Entry point could not be located in xul.dll"; Firefox crashes on startup after update, installer also fails.

The full error message is: "The procedure entry point ?WindowsBCryptinitialization@mozilla@@YA_NXZ could not be located in the dynamic link library C:\Program Files\Mozil… (read more)

The full error message is: "The procedure entry point ?WindowsBCryptinitialization@mozilla@@YA_NXZ could not be located in the dynamic link library C:\Program Files\Mozilla Firefox\xul.dll."

After accepting that, I get another message that says: "Couldn't load XPCOM." Then, it just quits, with no Crash Reporter dialog.

I downloaded a fresh installer, but it takes a couple minutes to even launch, and then just sits there for a long time on the initial screen doing nothing before saying the installation failed. I've restarted my computer twice hoping it was a one-off issue, but there's no change.

According to the file information, xul.dll was last changed September 3rd, so it may not be the source of the issue. Perhaps whatever name mangling is responsible for the above entry point changed and now they don't match?

I have automatic updates set to "download but don't install", so it downloaded it a few days ago and I just restarted it this evening and the issue occurred. I could understand that maybe something got corrupted during the update, but I have no idea how the installer could also be failing.

Solved 3

I can not access Firefox since the updates

What in the world have you done to Firefox??? It is so screwed up that it is impossible to log in. What used to be a wonderful way to cruise the web somewhat safely has t… (read more)

What in the world have you done to Firefox??? It is so screwed up that it is impossible to log in. What used to be a wonderful way to cruise the web somewhat safely has turned into an impossible adventure. After several weeks trying to work around what appears to be bad code, I gave up and went to Opera. I've often wondered if people from competitors to Firefox have infiltrated its ranks to intentionally destroy it. It has happened before and certainly appears to have happened again.

Respectfully, Bob Moses aka once a loyal Firefox user

Open 2

Firefox crashes on startup

Firefox keeps crashing/hanging on startup. Any other browser I use is fine. Been using Firefox for years and would like to keep using it. This has been going on since Aug… (read more)

Firefox keeps crashing/hanging on startup. Any other browser I use is fine. Been using Firefox for years and would like to keep using it. This has been going on since August, so I have not really been using it since then. Tried all the troubleshoot steps that Mozilla recommends but still crashing e.g reinstall, fresh install.

Open 7

What is sxstrace.exe?

Hello, I have the following error message......."The Application has failed to start because its side-by-side configuration is incorrect. Please see the application event… (read more)

Hello,

I have the following error message......."The Application has failed to start because its side-by-side configuration is incorrect. Please see the application event log or use the command-line sestrace.exe tool for more detail?

This error message pops up when I click on the Firefox icon. How do I correct this error message?

Thank you.

Open

Bei Neustart Win11 startet Firefox bei Klick auf Symbol nicht.

Moin, seit einigen Tagen startet Firefox bei Klick auf das Symbol in der Taskleiste nicht. Wenn ich mehrmals klicke erscheint Firefox soviele Male wie geklickt. Mein Syst… (read more)

Moin, seit einigen Tagen startet Firefox bei Klick auf das Symbol in der Taskleiste nicht. Wenn ich mehrmals klicke erscheint Firefox soviele Male wie geklickt. Mein System: Win11 25H2. Kann jemand helfen?

Open

Firefox hangs immediately at startup ever since the latest "update" and it is totally useless

Since the latest Firefox update, it hangs immediately at startup. Now it never works, while other browsers always work. This is a fully updated Windows 10 computer. Ev… (read more)

Since the latest Firefox update, it hangs immediately at startup. Now it never works, while other browsers always work. This is a fully updated Windows 10 computer. Even when it does work, Firefox's special tabs - About, Close Firefox, Restore session - are often big trouble; and it seems possible one of these may be the problem now. When Firefox is working. it either closes slowly or not at all, bringing always problematic "Firefox is already running - Close Firefox" messages. When one Firefox window is closed, Firefox always keeps the window that is causing trouble in the first place. So, two things. 1) Firefox doesn't work at all. If you fix this problem with an update, the update must start immediately because clicking on "Download Update" too will be hung. 2) You have terribly problematic special tabs which I have named above. It is my opinion that you cannot fix them - you have to rebuild them from scratch - otherwise they would be working properly right now. I have fallen back on Microsoft Edge which always works. Firefox is never working. Think about it.

Open

Unable to access Firefox

When I open Firefox, I get Welcome to Firefox each time. I asked this question earlier and received this response: This sounds like Firefox is not saving the profile/set… (read more)

When I open Firefox, I get Welcome to Firefox each time. I asked this question earlier and received this response:

This sounds like Firefox is not saving the profile/setup changes between launches. I’d check that Firefox isn’t running in a temporary/new profile and that the profile folder is writable.

You could also try creating a new Firefox profile and see whether it launches normally there.

I do not know how to do any of this, especially since I cannot open Firefox. Please advise.

Thank you.

Open

macOS Tahoe 26.6(Intel)でFirefoxがタブ・検索を一切開けない(Failed to launch tab subprocess)

macOS Tahoe 26.6(Intel Mac)でFirefoxが使用不能になっています。 【症状】 設定画面や一部のaboutページ(about:networkingなど)は開く 新しいタブを開くと非常に遅い、または開かない アドレスバーで検索してもグルグルのままで結果が出ない about:support は表示されない abou… (read more)

macOS Tahoe 26.6(Intel Mac)でFirefoxが使用不能になっています。

【症状】 設定画面や一部のaboutページ(about:networkingなど)は開く 新しいタブを開くと非常に遅い、または開かない アドレスバーで検索してもグルグルのままで結果が出ない about:support は表示されない about:config も開けなくなった アドレスバーにURLを入力してEnterすると消えてしまう

【試したこと】 トラブルシューティングモード → 改善せず 新規プロファイル作成・別プロセス起動 → 同じ症状 完全アンインストール(AppCleaner使用)+再インストール → 改善せず ベータ版(158.0b1)・安定版(156.0.1)・Nightly すべてで同じ症状 about:config で以下を変更 → 改善せず network.http.http3.enable = false network.dns.native_https_query = false network.dns.disableIPv6 = true

DNS over HTTPS オフ プロキシ設定を「なし」に変更 ハードウェアアクセラレーション関連の変更 ユーザーライブラリ内のFirefox関連フォルダをすべて削除して再インストール

【ターミナルでのエラー(重要)】 textFailed to launch tab subprocess @MachCheckInListener TimedOut Failed to launch gpu subprocess @MachCheckInListener TimedOut Failed to launch socket subprocess @MachCheckInListener TimedOut Failed to launch utility subprocess 完全再インストール後も同じエラーが再現します。

【環境】 macOS: Tahoe 26.6 CPU: Intel Safari: 正常に動作

プロファイルや拡張機能の問題ではなく、子プロセス(content process)の起動自体が失敗している状態です。 ご確認よろしくお願いいたします。

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MacOS 15.8.1 kills Firefox & Thunderbird at start

I need help with MacOS Sequoia 15.8.1 (24H32). Since yesterday’s update to 15.8, Firefox and Thunderbird no longer work—regardless of the build or version. The system imm… (read more)

I need help with MacOS Sequoia 15.8.1 (24H32).

Since yesterday’s update to 15.8, Firefox and Thunderbird no longer work—regardless of the build or version. The system immediately terminates the apps with this message in the Apple error report:

System Integrity Protection: enabled Crashed Thread: 0 MainThread Dispatch queue: com.apple.main-thread Exception Type: EXC_GUARD (SIGKILL) Exception Codes: GUARD_TYPE_MACH_PORT Exception Codes: 0x0000000000000203, 0x0000000000000000 Termination Reason: Namespace GUARD, Code 2305843146652647939

Translated with DeepL.com (free version)

Solved 3