Firefox Community Forum

this issue started when firefox just randomly reset my browser a week ago.

whenever i open a pdf in my file explorer, it opens a completely new firefox window under my default-profile. it doesn't open on my currently open/used window.

for context: i have two firefox profiles, 1 for work, and 1 is the default-profile which is "personal"

anyone know a possible solution to this? or why this happened?

Amazon prime video won't fully load. I've tried everything, shutting off everything, dumping the cache. It fully loads on chrome. This is new since the latest firefox update... what is happening?

My email address [mikoste@sbcglobal.net] is no longer accessible via standard sign-in procedures. All other desk-top applications on my p/c perform properly.

HI started getting the message that i couldn't go to websites I refreshed and then uninstalled and reinstalled Firefox browser Now i get the following message no matter which site I try to access

The connection was reset

An error occurred during a connection to www.youtube.com. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The site could be temporarily unavailable or too busy. Try again in a few moments.
   If you are unable to load any pages, check your computer’s network connection.
   If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the web.

thanks Chris Jamieson

Firefox has always been my primary search engine. However Google recently took control of my phone, my apps changing my search engine to Google and blocking my access to Firefox all apps, downloads and searches. Please help to retain Firefox

Hello! So ive just accidentally updated to firefox 157, and i absolutely hate it. It is simply hideous.

I want to revert back to Firefox 150 or 151 without loosing user data. How can I do that?

Is it possible to add the File Edit History menu to Firefox for Mac? For those of us who have cut our computer teeth on DOS/Winders, not having the standard File Edit Bookmarks... menu makes it hard to navigate your Firefox for Mac application. Even if many of the File Edit commands are not there because Mac does not use anything remotely like the windows commands it would be nice to know exactly where the more standard commands are located on either OS. Commands like New Tab, New Window, Open File, Close Tab, Close Window, Save Page As, Print, Offline, Exit, Cut, Copy, Paste, Recently Closed Tabs\Windows, Bookmarks and Help would be REALLY nice to have their screen location standardized across all Operating Systems that you support with a firefox browser.

BTW... I still have FirefoxSetup-0.9.exe, FirefoxSetup-0.9.1.exe, FirefoxSetup-0.9.3.exe, FirefoxSetup 1.0.exe for windows... Need a copy?  :)

You've made a subscription purchase from Mozilla Corporation on Google Play. Your subscription will automatically renew on 26 Apr 2027 unless cancelled before then. You can cancel at any time. Manage your subscriptions

Order number: GPA.3335-7898-1888-79559 Order date: 26 Apr 2026 11:43:52 GMT+3 Your account: [redacted] @gmail.com

Firefox locks up and crashes on Win 10 desktop after it Firefox updates. If I refresh Firefox it seems to work OK for a couple weeks until Firefox updates . Then it becomes unuseable again. I have refreshed firefox twice now. Should I get this ESR version?

Whenever I use FireFox to watch Twitch, majority of chat just never appears until I refresh the site... It was working good until some month ago...

I use the extension BTTV to get extra emotes on twitch. And it was working perfectly, some say that is the issue, so I removed it to test, but still FireFox is not loading all messages... What can be done to fix this? Just use another browser?

Process: crashreporter [1930] Path: /Applications/Firefox.app/Contents/MacOS/crashreporter.app/Contents/MacOS/crashreporter Identifier: org.mozilla.crashreporter Version: 1.0 Code Type: ARM-64 (Native) Role: Unspecified Parent Process: firefox [1875] Coalition: org.mozilla.firefox [1424] Responsible Process: firefox [1875] User ID: 501

Date/Time: 2026-10-15 16:40:02.8902 -0700 Launch Time: 2026-10-15 16:40:02.8144 -0700 Hardware Model: Mac15,14 OS Version: macOS 27.0.1 (26A434) Release Type: User

Crash Reporter Key: 99AF36FD-ABB0-6C7F-D431-8CB88902FCCB Incident Identifier: 8FFD7652-AEB8-449A-83CE-3DFCC27F451A

Time Awake Since Boot: 1500 seconds

System Integrity Protection: enabled

Triggered by Thread: 0 main, Dispatch Queue: com.apple.main-thread

Exception Type: EXC_CRASH (SIGABRT) Exception Codes: 0x0000000000000000, 0x0000000000000000

Termination Reason: Namespace SIGNAL, Code 6, Abort trap: 6 Terminating Process: crashreporter [1930]

Application Specific Information: abort() called

Thread 0 Crashed:: main Dispatch queue: com.apple.main-thread 0 libsystem_kernel.dylib 0x187d99650 __pthread_kill + 8 1 libsystem_pthread.dylib 0x187dd597c pthread_kill + 296 2 libsystem_c.dylib 0x187cd8458 abort + 148 3 crashreporter 0x102339bf4 0x1020f8000 + 2366452 4 crashreporter 0x10233ab1c std::process::abort::hd520a7101c5fdc83 + 12 5 crashreporter 0x102339930 _RNvCs1Y7DaGC1cwg_7___rustc12___rust_abort + 12 6 crashreporter 0x102147b5c _RNvCs1Y7DaGC1cwg_7___rustc18___rust_start_panic + 12 7 crashreporter 0x1023398ec _RNvCs1Y7DaGC1cwg_7___rustc10rust_panic + 16 8 crashreporter 0x1022f2804 std::panicking::panic_with_hook::h657ee82e431041f8 + 648 9 crashreporter 0x1022f245c 0x1020f8000 + 2073692 10 crashreporter 0x1022ee700 std::sys::backtrace::__rust_end_short_backtrace::hbd8bf96e4ee54567 + 12 11 crashreporter 0x1022dd578 _RNvCs1Y7DaGC1cwg_7___rustc17rust_begin_unwind + 32 12 crashreporter 0x10233e8a0 core::panicking::panic_fmt::ha09fb24313daf262 + 40 13 crashreporter 0x10233e62c core::result::unwrap_failed::hfd1628134417d023 + 72 14 crashreporter 0x102119788 0x1020f8000 + 137096 15 crashreporter 0x10212b620 0x1020f8000 + 210464 16 crashreporter 0x10212b5c0 0x1020f8000 + 210368 17 crashreporter 0x1022e6ce0 std::rt::lang_start_internal::h11fc0900699d88c7 + 952 18 crashreporter 0x102147af4 main + 52 19 dyld 0x1879ffe80 start + 6688

Thread 0 crashed with ARM Thread State (64-bit):

   x0: 0x0000000000000000   x1: 0x0000000000000000   x2: 0x0000000000000000   x3: 0x0000000000000000
   x4: 0xffffffff94e393c5   x5: 0x0000000000000005   x6: 0x000000000000000a   x7: 0x000000010240c02f
   x8: 0x752b168d8df13b34   x9: 0x752b168c607ec4b4  x10: 0x0000000000000002  x11: 0x00000000fffffffd
  x12: 0x0000000000000000  x13: 0x0000000000000000  x14: 0x0000000000000000  x15: 0x0000000000000000
  x16: 0x0000000000000148  x17: 0x00000001ef53b518  x18: 0x0000000000000000  x19: 0x0000000000000006
  x20: 0x0000000000000103  x21: 0x00000001ed900060  x22: 0x000000010244f7d0  x23: 0x0000000102459000
  x24: 0x0000000000000002  x25: 0x0000000102b3f120  x26: 0x0000000102b3f0f0  x27: 0x0000000000000041
  x28: 0x0000000000000001   fp: 0x000000016dd06040   lr: 0x0000000187dd597c
   sp: 0x000000016dd06020   pc: 0x0000000187d99650 cpsr: 0x40001000
  far: 0x0000000000000000  esr: 0x56000080 (Syscall)

Binary Images:

      0x1020f8000 -        0x10242ffff org.mozilla.crashreporter (*) <cef71e23-29da-3457-b74a-2f85b7be4a0d> /Applications/Firefox.app/Contents/MacOS/crashreporter.app/Contents/MacOS/crashreporter
      0x187d90000 -        0x187dce9ab libsystem_kernel.dylib (*) <f63bf418-8f75-34a4-aaf1-8caf2b9b6a05> /usr/lib/system/libsystem_kernel.dylib
      0x187dcf000 -        0x187ddb91b libsystem_pthread.dylib (*) <5a1828c3-cbc2-3b85-bd07-c8ed10021a41> /usr/lib/system/libsystem_pthread.dylib
      0x187c5d000 -        0x187cdfca3 libsystem_c.dylib (*) <fba7b23e-aa60-3a90-9aa4-a7a2e0ad63ee> /usr/lib/system/libsystem_c.dylib
      0x1879ce000 -        0x187a8d6e3 dyld (*) <d341ddcb-7969-3a9c-8e03-0cf4751398a9> /usr/lib/dyld
              0x0 - 0xffffffffffffffff ??? (*) <00000000-0000-0000-0000-000000000000> ???

External Modification Summary:

 Calls made by other processes targeting this process:
   task_for_pid: 0
   thread_create: 0
   thread_set_state: 0
 Calls made by this process:
   task_for_pid: 0
   thread_create: 0
   thread_set_state: 0
 Calls made by all processes on this machine:
   task_for_pid: 0
   thread_create: 0
   thread_set_state: 0

VM Region Summary: ReadOnly portion of Libraries: Total=1.9G resident=0K(0%) swapped_out_or_unallocated=1.9G(100%) Writable regions: Total=90.2M written=336K(0%) resident=336K(0%) swapped_out=0K(0%) unallocated=89.9M(100%)

                               VIRTUAL   REGION 

REGION TYPE SIZE COUNT (non-coalesced)

===== ======= =

Deferred Reclaim 64.0M 1 Guard 385.0G 1 Malloc 17.8M 9 Malloc Guard Page 3280K 4 OS Alloc Once 32K 1 Stack 8160K 1 Stack Guard 56.0M 1 Untagged 32K 2 Untagged (reserved) 128K 1 reserved VM address space (unallocated) __AUTH 1988K 218 __AUTH_CONST 33.8M 396 __CTF 824 1 __DATA 6992K 403 __DATA_CONST 23.8M 394 __DATA_DIRTY 2141K 349 __FONT_DATA 2352 1 __LINKEDIT 1.6G 2 __OBJC_RO 118.0M 1 __OBJC_RW 2735K 1 __TEXT 380.0M 468 __TPRO_CONST 132K 4 page table in kernel 336K 1 shared memory 32K 1

===== ======= =

TOTAL 387.3G 2261 TOTAL, minus reserved VM space 387.3G 2261

Full Report

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My Macbook Air (M1, 2020) has be moving slowly recently. I wondered if how I'm using Firefox could be contributing. I typically have two Firefox browser windows open, with 5 or 6 tab groups each with several tabs.

In addition and more specifically, I'm wondering if closing (collapsing) a tab group means those tabs won't be contributing to my computer's CPU load. Thank you.

I can access FamilySearch.org using Safari but I've always used Firefox in the past. I updated my Mac Ios thinking it might have been the problem, and my Firefox is up to date, and it's still not working. I can begin a search but then it just stalls and blinks at me. Thank you!

Running 158.0 (64-bit) on Windows 11. Running RTX4070 card and when I watch videos in the main browser window I see very little GPU usage. Computer is a dual CPU Dell 7920 Specs at the bottom.

When switching to another tab, and the video pops out into it's own window I notice an increase in GPU usage. Streaming YouTubeTV, no issues with bandwidth to the machine.

The main display is running at 4k. Also the popped out window is maybe 1/4 the size of the full browser size when it's not popped out so I can't understand why a smaller video use more GPU.

In addition I see Firefox sometimes 'glitching' the popped up window's video. It also seems that when watching video in FF it can glitch other sources that also may be active but this may be just anecdotal, need more investigation.

Machine Specs -

Device name Dell7920 Processor Intel(R) Xeon(R) Platinum 8255C CPU @ 2.50GHz (2.49 GHz) (2 processors, 48 Cores) Installed RAM 128 GB (128 GB usable) Graphics card NVIDIA GeForce RTX 4070 (12 GB) Storage 3.44 TB of 7.45 TB used System type 64-bit operating system, x64-based processor