Firefox Community Forum

Suddenly I could not log in to my Fidelity Rewards Elan credit card. I called Elan and they said that Firefox was the problem and I could go over to the dark side and log in using Microsoft Edge. That worked. Can you fix Firefox or walk it back to the way it was where I could log into my credit card?

I believe this is today's version of Firefox. PC is running Windows 11. Another PC running Windows 10 with extended updates has the same problem logging to my credit card, but have not tried this hack (use Edge) on it yet.

I was on the phone for 30 minutes with the most helpful, patient, and intelligible CS rep that I have ever had. She was from the Elan credit card company.

I have a website that I frequent, and when I would hover my cursor over a heading within that site, a selection of destinations would display. However, that capability has disappeared sometime during the last few upgrades to Firefox. However, I am still able to use that feature in Chrome and Edge, any suggestions? Thank you.

I cant log into f1.com. tried using Chrome and got in. This is getting tiresome.-

There is also a few other things not working, but lets start with this.

when I open Ridge View bank web site gets is added to the url "/overview" and causes a page not found . Actual url returned https://accountview.lpl.com/web/pagenotfound?URL=%2Foverview

This is the URL that is entered.: https://accountview.lpl.com

This only happens the first time the web site is accessed.

Closing the error page and reentering the url and the web page loads successfully. This will happen again after an elapsed time. Any one have any idea on where the "overview is coming from.?

I believe this started happening when I updated Firefox to 160.0b

Firefox on my Mac has a lot of trouble with Facebook... I have to clear the cache all the time or I can't see messages. Today, I couldn't access a survey BH Photo sent me. Worked fine on Safari. What gives?

For the last 2 weeks whenever i try to login to my f1tv through firefox it displays this message: NoSuchKeyThe specified key does not exist.davinci... i tried clearing all cache, cookies and browsing history data, tried disabling ad block, dont use vpn. I can login on my Vivaldi browser no problem. i attached screenshot bellow.

`This happens every other day. I am signing into yahoo mail and I get a message after entering my user name saying something went wrong. If I follow the steps it makes me change my email password and recovery steps. I am changing my password every other day. If I use chrome I don't have a problem. I have a passkey using firefox and it appears and I click on it and the mail opens.

hello support team. after updating Firefox to latest 159.0 i faced crash error to opening some sites like www.digikala.com and so on. i want to ask you what should i do ? earlier i can use every sites and i uninstall completely and install again . nothing fix. so please help me to solve this issue. thanks

I used to use Firefox when teaching and now use Officer for other uses. I wish to use Firefox but do not have Windows 11 on my computer. I tried to watch and take part in on on-line class but not gain access because I had to have Microsoft Google Meet and also Firefox for the broadcast from the University of Wisconsin-Madison Independent On-Line Plato program. I am trying to get access to the course that I am enrolled in, Legacy Of South Chicago's South Side". I am a registered of the Plato program and 74 years old.

Please assist me to use Office Edge/Firefox so I can take the course and future Plato classes. I was a social studies and guidance counselor for 30 years before retiring as an educator.

My email address is: [redacted] @gmail.com and also use [redacted] @outlook.com. I have two different emails depending where I am taking a class or other events.

Thank you for your assistance. If you need my cell number it is: [redacted phone#]. My mailing address is: [redacted address] When I wasd using Firefox before my address was: [redacted address] and I used Windows 11 when I used Firefox.

Thank you for your assistance.

Sincerely,

Mike Hanson

/redacted emails, phone# and addresses from public community support forum.

Hi, I am on a Dell I9 laptop with 32GB memory and using W11. In Firefox(long-time user) I pick Google as the search engine but when I search for a topic - say BA,com - Firefox produces a google page 'Before you continue to Google' which is their cookie page and it does not scroll so I cannot make a choice of cookie preferences and therefore cannot pass the page. Likely this is a Google problem but I cannot report to Google. Why not you may ask.? Well to do that you must be able to conduct a google search and access a feedback facility. But as I cannot search, I cannot Report, Catch 22 - stupid loop - but a perfect way to cripple access to Google Search. Other search engines work OK in Firefox. Same problem in Chrome! - so do not despair, but remarkably, no problem with MS Edge.

I wondered if you could alert Google to this user problem - most people want to use Google Search - I have always used it over many years.

Best Prof. Gilbert MacKenzie [redacted email from community support forum]

When I go to globeandmail.com I see the main page briefly, and then it disappears and only a blank white page shows. If I quickly click on an article before it turns white, I get the article so my login works. But the landing page does not stay stable, This is the only site that is giving me the issue and I can load globeandmail.com fine in Chrome.

Firefox for Windows. Latest version. Windows 11

For some weks now - and INCREASINGLY - I cannot go quickly to Ebay as receive the ERROR Message below. I have to literally try again sometimes several times to get 'Past' this Error block. This does NOT happen at all when using Google Chrome, just Firefox!! Is there some deliberate action here with 'forcing' the public to use Chrome rather than anyone else???

SORRY

Something went wrong on our end

0.47b11702.1793088407.25e26679

Please go back and try again.

Has anyone else experienced such an issue?

I asked for help recently regarding the fact I increasingly (a dozen times a day !) am having problems when trying to access Ebay when using Firefox as my Browser. I had many suggestions replying along the lines of my Brower being out of date (it isn;t? ), or that I am stil using Windows 7, and others along various possibilities, but the key point please is that I wonder if there is a some sort of 'Link' between Google and Ebay in trying to 'push' customers into using Chrome rather than Firefox??? The key issue is that this problem does NOT happen AT ALL when using Chrome. The typical message I repeatedly get back from Ebay is below: (Trying to contact them for information is a joke) Many thanks, Richard

SORRY

Something went wrong on our end

0.5eb11702.1793347652.266b5309

Please go back and try again.

Updated Firefox browser for desktop on Mac to 158.0 on 10/15/26

On 10/14/26 using previous Firefox version 157.0 on Amazon.com Prime Video section, pages would load properly and videos could be played properly.

10/15/26 using updated version on Amazon.com Prime Video section, page would initially load properly only to later freeze. Videos could not be played. And freezing could not be corrected unless closing the tab on the browser.

10/15/26 using Safari browser on Amazon.com Prime video section, pages loaded properly and videos played properly.

Clearing cache and site data on updated version of Firefox did not have any effect. Pages continued to freeze and videos unplayable when starting over and navigating to the relevant pages.

Steps to reproduce:

go to amazon.com login to account go to prime video page

expected results video selection appears and user can select and play videos

actual result video selection appear but freezes after a second or two,. videos cannot be played

Repro rate 5/5

Environment Variables Firefox 158.0 Mac OS GoldenGate 27.0.1

Other information Other amazon pages like whole foods and home page and Subscribe & save not affected Just Prime Video page affected

Until a week or two ago, Amazon Prime Video worked without a problem in my Firefox browser. Now I cannot get Prime Video to open any show (the play button keeps spinning and is not clickable). The website is unresponsive as well, although it loads. Here is what I have already done for troubleshooting.

1. Updated Firefox to latest version. 2. Cleared cache and cookies. 3. Checked for hardware acceleration issues. 4. Disabled IPv6. 5. Tested in Private mode with all add-ons disabled. 6. Disabled Enhanced tracking protection.

This is an issue with Firefox since Prime Video works fine on other browsers.

when i goto www.futbin.com i get the following message " Oops, there was an error - 403. Your client does not have permission to access this page at this time. Please try again at in a few minutes. "

this website works on other browsers but not firefox- please help as mozilla support have said its a vpn issue but i dont have vpn turned on so please help-thanks in advance