Firefox Community Forum

Previously asked this question but didn't receive any Mozilla support. All they replied with was "we really only help with account or VPN issues now."

How is someone supposed to get a bug taken care of?

Since update to version 132, the primary password box keeps popping up, randomly, even after I put in the password. Only started happening after update to 132.

Can someone from Mozilla actually look into this?

This afternoon, I was browsing and archiving many of my saves, and I frequently received the message that "Something went wrong retrieving your Saves". I have not had this problem before. There's about 6800 articles in my Pocket presently. Am I reaching some kind of limit for maximum articles I can save?

I have already converted my account to login using Mozilla (summer 2023) and I've been using the firefox browser this afternoon.

Would appreciate any insight you could share. Thanks very much.

David

I get an access denied error page when trying to login to anything at att like email or myatt. Such links are also not working from the "currently" page. All other tabs sites work fine. And I can get my att email on my phone just fine too. What is the problem/fix?

I have a lot of bookmarks (too many, I know) - but I can't see a way to find a bookmark, that I made for some time ago. Is there a search bar, search field or... for bookmarks? And why not? Thanks!

Dear Sir or Madam, we have had a major problem with Firefox since today! Our specially programmed software, which displays HTML 4/5 with onClick and forms and submit, has stopped working since today! We can no longer work properly!

Example: We click on a button with onClick, an input form is created, e.g. for a construction site with Jquery query and submit button (OK up to this point) and then another input field opens, e.g. for entering hours, and we enter a number/value. - From this point onwards, you can no longer press Enter on the keyboard and there is no (Submit) button in the form to click on.

So from the second form controlled via IFrames onwards, clicking is no longer possible!!!

It is affecting more and more users who use Firefox! Please check urgently.

Hi,

Since my Firefox updated today (v132.0), sometimes when I swap tabs I get this grey bar appear for a split second at the bottom of the tab. This isn't super consistent, and seems to only happen when swapping from the New Tab page to some websites, such as Twitter and my email, but not others. I've tried disabling extensions to no avail.

Any ideas on the cause of this/how to fix?

Thank you very much for reading

I have yesterday installed a Norton 360 upgrade to their search facility. On running Firefox after doing this, my bookmark and tollbar settings are not as that were before doing this.

Other than this, Firefox runs satisfactorily.

Can you please assist on getting these back to how thy were two days ago?

I installed "group speed dial" it defaults to four dial icons across the top of my screen which is larger than most. I would like to make it six dialing icons across the top. How to....

I have version 105 and version 132 now installed on my computer. What is the best way going forward? I had 375 tabs open and of course designed my way. Besides saved passwords I have a couple gigs of cookies. Some pinned tabs etc. Should I just start over with version 132 and struggle through it for a few weeks? It used to update automatically but for some reason it did not these last few months and 105 didn't even have an option to update. Thanks for any suggestions.

Tim

For years I've used the same email and password to login to Firefox sync. However I discovered in recent weeks my login details are no longer recognised., so am not able to import all my bookmarks and online passwords onto a re-installed operating system. My stored passwords on another system visibly shows the same login details I have always used. This has not happened before, and I did not change my login details, so I am at a loss what has gone wrong.

Any suggestions as to how I can login to syncing.

I have a MacMini M2 with the current Sonoma os. Firefox has been updated. Frustrating. Yet prime videos won't play and get this notice:

"Mozilla Firefox update required A later version of Mozilla Firefox is required for Prime Video. To update, click the menu button (three horizontal stripes) on the web browser toolbar, click Help, About Firefox, and then click Restart to update Firefox."

Hi!

I am used to Firefox with multiple tabs and occasionally, I need private windows of Firefox due to reloading of websites, etc.

Each time I close my Firefox non-private window whilst the private one is still open (mostly by mistake), I lose my browser session with multiple tab completely. Also the recovery-mechanisms I found in the documentation database don't work.

Anyway, I wouldn't want to recover my sessions, I'd rather like Firefox not to behave that way. It is possible to enhance Firefox in such a way that it does NOT forget its sessions if the user closes a private window after the main non-private one has already been closed?

Thanks in advance, Dennis

My Firefox started crashing a lot recently. Dozens of tab crashes within the span of just a minute or two are not uncommon. Sometimes, the entire browser itself crashes. Usually, the reason given is a vague EXCEPTION_ACCESS_VIOLATION_WRITE or EXCEPTION_ACCESS_VIOLATION_READ. I should note that in my case, the crashes affect most of the browsers I use, but they do not crash nearly as often as firefox does.

I've tried using it without any extensions (clean install), and with hardware acceleration disabled. I've run a RAM test also, which showed no issues. Disk check also indicated no issues. I installed windows 10 and even windows 11 on the secondary hard disk, but the issue persisted. I've also tried forcing my discrete/integrated GPU to be used solely as the display adapter, but the crashes still persisted.

When using firefox on ubuntu, the crashes do not happen, strangely. There was only one instance that I noticed the crashes on ubuntu, and that was when I set my discrete graphics card as the exclusive display adapter, from the BIOS settings.

Anyway, nothing really sticks out as the root cause. Wonder if someone is able to decipher anything from the crash reports below https://crash-stats.mozilla.org/report/index/bp-6927a483-6c22-4830-b057-1413e0241104 https://crash-stats.mozilla.org/report/index/bp-42b9b1f5-5820-4ed9-9c52-30c8e0241104 https://crash-stats.mozilla.org/report/index/bp-0b92e804-00e8-4515-9129-3b5db0241104 https://crash-stats.mozilla.org/report/index/bp-d27cdb0b-3e38-4507-925b-09ce30240914 https://crash-stats.mozilla.org/report/index/bp-fa6b0609-ae19-4a66-a81d-078040240911

I can't open many internet sites and get the comment that I do not use an actual browser. I did a refresh and cleaning, delete the program, install new, but the problems exists.