Showing questions tagged:

Show Me in the Interface the Controls for Deletion of Browsing Traces

I saw a very confident by a 'support volunteer' that the interface contains controls to delete traces. Show me in the in interface where these files can be deleted: C:\Us… (read more)

I saw a very confident by a 'support volunteer' that the interface contains controls to delete traces.

Show me in the in interface where these files can be deleted:

C:\Users\User\AppData\Local\Mozilla\Firefox\Profiles\0NB2KS6j.Profile 1\cache2\entries

C:\Users\User\AppData\Local\Mozilla\Firefox\Profiles\0NB2KS6j.Profile 1\safebrowsing

Some very bold claims that I don't see backed up by anything having to do with reality.

Open 3

Firefox users unable to view images and videos on X in new carousel layout

Check https://piunikaweb.com/2026/08/14/firefox-x-images-videos-not-loading/ for details, but basically xTwitter/Melon messed again with their latest update. Any word fro… (read more)

Check https://piunikaweb.com/2026/08/14/firefox-x-images-videos-not-loading/ for details, but basically xTwitter/Melon messed again with their latest update.

Any word from those in the know yet? Having to use different browsers to see multi-pic posts is really annoying.

Open 4 11

Recovering open tabs

Recently I had to install a new windows, and I signed in to my Firefox account and found all the data from the previous windows including the open tabs, I could find them… (read more)

Recently I had to install a new windows, and I signed in to my Firefox account and found all the data from the previous windows including the open tabs, I could find them from "Tabs from other devices".

But now can't find them any more, although that device name is still there in my account page, under " connected services", please advise.

Open 2

news max .com not loading

after the new version of firefox update my home page which i have always had Newsmax.com does not load says problem loading page i have tried several times and it … (read more)

after the new version of firefox update my home page which i have always had Newsmax.com does not load says problem loading page i have tried several times and it will not load. it works in Google chrome so why not in Firefox

Open 11

Unable to retrieve saved bookmarks, paaswords and history

Hi, I need help retrieving my Saved passwords, Bookmarks and History. I have recently changed my mobile phone and Laptop. I've logged in on both items. I can't find my pa… (read more)

Hi, I need help retrieving my Saved passwords, Bookmarks and History. I have recently changed my mobile phone and Laptop. I've logged in on both items. I can't find my password, its clean. I can only see the visited sites that were on my new mobile, but nothing from my old laptop even after login and Sync

Open 1 1

mailto isn't opening an email mail document even though firefox is chosen in prefs.

Mac Mini Pro M4, MacOs 26.6.1, Firefox 153.0.4 When I click on a "mailto" link I get a pop up that says select an app for mailto. In this popup, Firefo… (read more)

Mac Mini Pro M4, MacOs 26.6.1, Firefox 153.0.4 When I click on a "mailto" link I get a pop up that says select an app for mailto. In this popup, Firefox shows as the suggested app. I click on it and I get a message that says This Can Be Changed in Firefox Settings. When i select Firefox in this popup nothing happens. When I look at the mailto setting in Firefox it clearly says Firefox. Help. Thanks, Pete D.

Open

Please sorry for this messga,i have a problem with my pc about camera

sorry please to contact you in this time,because i have a problems on my pc about camera doesn't work and the ask me to download it on Firefox but i made research but i d… (read more)

sorry please to contact you in this time,because i have a problems on my pc about camera doesn't work and the ask me to download it on Firefox but i made research but i didn't get the result could you help me about

Open 1

Firefox lost all saved passwords and tabs. There are no other profiles on my system.

Firefox lost all saved passwords and tabs. There are no other profiles on my system. It is like I just loaded a new version for the first time. Hopefully something is … (read more)

Firefox lost all saved passwords and tabs. There are no other profiles on my system. It is like I just loaded a new version for the first time. Hopefully something is saved somewhere. I thought these were all saved to my profile but not anymore.

Open

Firefox crashes wohle PC when alt tabbling into it from 3d accelerated fullscreen application

Hi, My Firefox crashes when alt tabbing into it from a 3D accelerated fullscreen application. Sometimes I am able to just close Firefox, most of the time the only thing h… (read more)

Hi, My Firefox crashes when alt tabbing into it from a 3D accelerated fullscreen application. Sometimes I am able to just close Firefox, most of the time the only thing helping is a complete system restart.

Hardware is an AMD Ryzen 5800X with a Radeon 6900xt and 32Gb of Ram. Windows 11 and the graphics drivers are up to date.

Firefox itself does not seem to recognize the crash and does not have any logs of it.

Open

Why do widgets fail to load content when I open Firefox browser

When I open Firefox on my MacBook Pro laptop, the widgets will not load content. The first attached images is a screenshot of a current display. the other two images ar… (read more)

When I open Firefox on my MacBook Pro laptop, the widgets will not load content. The first attached images is a screenshot of a current display. the other two images are screenshots of troubleshooting steps that appear to relate, but I'm not sure which might apply. When I try Step 1 "Force Enable System Widgets", I have found the setting to be "false"...which I set to True...but that doesn't fix the problem.

Open 1 1

forward delete not working within Firefox dialog boxes

If I go to save something from within Firefox (on MacOS desktop browser), if I try to forward delete some characters, nothing happens. I can go to the address bar and fo… (read more)

If I go to save something from within Firefox (on MacOS desktop browser), if I try to forward delete some characters, nothing happens. I can go to the address bar and forward delete characters within a URL, but doesn't appear that I can do so in other dialog boxes within Firefox. I've verified issue persists in debug mode as well as standard mode (and just re-freshed firefox within the last day and thought that had resolved the issue until realizeing forward delete will still work in URL field, but not in firefox dialog boxes like the save as window when downloading something.

Open 1

McAfee pop-ups in Firefox

I have McAfee pop-ups that seem to be linked to Firefox. How do I get rid of them? I have used the McAfee MCPR tool, but the pop-ups remain with a Mozilla Firefox notific… (read more)

I have McAfee pop-ups that seem to be linked to Firefox. How do I get rid of them? I have used the McAfee MCPR tool, but the pop-ups remain with a Mozilla Firefox notification box. When I open a link from an email I get nine of them. Seconds ago I just got a system update Mozilla Firefox alert box; if I click on it, I get a page to sign up for McAfee.

Open 2

Cannot log in to xcel web page error code is The requested URL was rejected. Please consult with your administrator. Error 403 - Forbidden F5 site: ch2-chi

Cannot log in to Xcel Energy web page after resent Firefox update: the error code is The requested URL was rejected. Please consult with your administrator. Your support… (read more)

Cannot log in to Xcel Energy web page after resent Firefox update: the error code is The requested URL was rejected. Please consult with your administrator.

Your support ID is fa42d3aa-1a9d-4b8f-a478-529a34e84924 Error 403 - Forbidden F5 site: ch2-chi

Other web sites work fine.

Open 1