Firefox Community Forum

For some reason, IDM will not work in Firefox/DuckDuckGo. even though it worked a couple of weeks ago. I contacted IDM support who have tried everything they have, but no change.

Here is the issue: 1. I open Firefox (Duck Duck Go is my default) (132.0.2 (64-bit) 2. I type "vintage sci fi movies" 3. Click on "videos" 4. Pick any movie (example: The Phantom Planet (black and white but this does not matter) 5. In the Choose How you Watch, I click the left icon - Watch Here, and not Watch on YouTube; also click Remember my choice 6. The movie starts but there is no IDM dialogue 7. If I then click Watch on YouTube inside the movie, it switches to YouTube and the movie starts, AND the IDM dialogue pops up.

As I said, this worked in Firefox/DDG a couple of weeks ago.

IDM version is 6.42 Build 23, full (paid for) version Oct 15 2024 The IDM Integration Module in Firefox shows as Version 6.42.22, last updated Oct 28 2024.

Can you assist please.

Recently clicked to update to the next version of Firefox. Then I get the message "Restart to Update Firefox." I restart Firefox but the message is still there when I click Help > About Firefox. It would appear that the update did not happen for some reason. Do I need to re-install Firefox to get around this problem?

Bonjour,

I can't no more change the language in my settings. I have allways thie message : « Firefox can’t update your languages right now. Check that you are connected to the internet or try again. » Why ? Thank you. Best's

Gérard

Only hours after my previous use of the picture in picture function to watch YouTube via the mobile site on the app browser, the function suddenly stopped working.

It would play the videos when I was in other tabs, and with the app itself closed. However, as soon as I opened it as a picture in picture window, the video paused and refused to restart playing.

This far, I have:

• cleared the cache
• force quit the app and restarted
• double checked that picture in picture was enabled (it was)
• made sure the app is up to date (it is) and compatible with my phone (it is)
• made sure the Video Background Play Fit was still enabled and up to date (it is)

None of these issues has resolved the issue. As the issue is specific to the play to play function, and is not effected by closing the browser or switching tabs, I believe it is an issue with the function, not the site.

I'm get an Access Denied for a web-site I have frequently accessed. Only Firefox on my laptop has this issue. Edge and Chrome are able to access the web site. Firefox gives me the following error:

You don't have permission to access "http://www.nfm.com/" on this server.

Reference #18.2551db17.1742794951.7a007681

https://errors.edgesuite.net/18.2551db17.1742794951.7a007681

=========================================

I have cleared my cache and data and cookies and nothing works. Able to access it from my phone's firefox browser.

Mozilla is the only search engine that recently has started to display pages and Ads in German. For years it was in English which is selected as the only preferred language in the settings, so its a very recent language phenomenon. What is wrong? It has started a couple months ago and I have been unable to get rid of this problem even by re-installing the browser.

Bonjour J'utilise Firefox et Thunderbird depuis plusieurs années et je contribue modestement au financement de vos activités.

j'ai sélectionné la langue française mais toutes vos explications sont en anglais...? C'est dommage je ne peux profiter de vos nouveaux développements.

Merci de me dire comment accéder aux infos en Français. Continuez à développer des logiciels qui ne proviennent pas de Google...

There used to be a way to add a web site as a shortcut to the Home page by dragging the link and dropping it somewhere. Those instructions seem to have disappeared. One of the sites I had pinned to the Home page has changed. I can remove the old link (tile), but how do I add the new link as a tile? The help articles no longer provide any information about how to do this. Just "pinning' the page adds it to the toolbar, where I don't want it, but does not add it to the Home page. Do I have to just close and open that site a bunch of times in order to get it to appear???? There should be a more sensible way.

We apparently lost power sometime during the night. When I turned on the monitor and opened FF, I got the error message that it had crashed. As my subject line says, I lost all my tabs, the pinned ones (probably about 10) as well as the open ones (probably between 10 and 15). I also lost all my history. I can't use the 'Restore Previous Session' because it doesn't give me that option.

I've restarted Firefox and also rebooted my computer...still nothing happens. It's up to date, version 133.0. But I have no history beyond this morning. Is there any way I can recover those tabs or history?

And in my FF Settings, there's a link at the top that says "Your browser is being managed by your organization". I don't have or belong to an organization. When I click on the link it takes me to another page that says it's "Active" and there's a huge list of "Documentation" that apparently involves a lot of code. Can you please explain what all that means? Thanks so much for any help!

Yesterday my audio on Firefox worked, today it doesn't. I tried all the regular trouble shooting solutions. - My system volume is not 0 - My tabs aren't muted - My headphones are turned on and working fine (audio works everywhere but Firefox) - I uninstalled and reinstalled my Firefox - I uninstalled and reinstalled my headphone audio drivers - Audio also does not work in a private browser, so I know the issue it's related to extensions, cookies, etc. - I had Windows 11 do a quick diagnostic, so the issue isn't Windows 11 related

Usually when this issue occurs, it's as simple as switching from "default" to a specific speaker in volume mixer, but Firefox is not appearing in volume mixer like it did in the past, as shown in the screenshot below.

I don't know what else to do at this point. In previous documentation here, the solution for some people was to wait and it eventually fixed itself, but I'd rather not have audio for weeks to months on end, so has anyone found another solution by chance?

Hello, Sorry to disturb but its been two days and I am unable to access my Google accounts (work and private) through Firefox in anyway. I have done all the basic fixes I can think of but with no success. I have deleted caches, checked plug ins, rebooted Firefox went through the trouble shooting mode, followed advice in the community forum, tried logging in from Google linked accounts. Spoke to our internal IT support at work but nothing has solved the issue as yet, spoke to Google support.

My assumption is that it has to be the browser as I am able to log into google with another browser but Firefox is my preferred browser and would like to use it again as such.

Please advise.

Thank you Cait

Dear sir or madam,

Can you please help me with a deeply frustrating problem I'm having with Firefox? After the last update, the shortcuts on my FF homepage disappeared and I can't restore or rebuild them.

Under settings, the homepage is set to show two rows of shortcuts but none are visible. I changed it to show more rows, closed & restarted FF, but no shortcuts appear. I then changed it to no rows, closed & restarted FF, then set it back to two rows, closed & restarted FF - still no rows. I've tried starting FF in troubleshoot mode, but to no avail. Looking through the Community Forums, I can't find anything that directly relates to my problem. In case this may help, I've had this problem once or twice before but I'm afraid I can't remember how it was resolved or if it was anything I stumbled upon that fixed it.

The environment is FF version 136.0.2 (64-bit) on an Acer Aspire E5 PC running Windows 10 Home, 64-bit, version 22H2, last updated 16 March 2025.

If you can offer any suggestion how I can resolve this and stop me pulling my hair out (in my case, it's an endangered species!), my remaining hair and I will be eternally grateful.

Yours faithfully, Peter Palmer

Hi, I've been using DuckDuckGo as a search engine for several years. Yesterday, I entered my search terms as usual, and all it showed me was a blank screen. Even searches that I did weeks ago simply come up blank. (see screenshot) When I searched in Google, it completed just fine. The same when I switched browsers (Chrome and Safari). This must be connected to a recent update either in Firefox or DuckDuckGo, but I can't seem to find information on how to fix it. Thanks for your help.

I've used Roboform addon before. Recently i had to reinstall win 11, and therefore reinstall Firefox, plus Roboform addon. Mozilla shows addon has installed, but it is not operating like i am used to. it will not auto load username/password automatically. I've checked several times, reloaded, and still can't find why it is not working. this includes going to Add-ons manager page in Mozilla, where it says Roboform password manager enabled. doesnt seem to be working to me. see attached screen shot any suggestions most welcome.

The NYT Wordle says it does not fit on my screen, and says to rotate my screen. This is on a laptop running Firefox/Windows 11! I looked around online and others are having the same problem, starting a couple days ago. What is Mozilla's solution to this?

Hello, I am from Ukraine and I use a translator, sorry for that. I have poor physical and mental health. I have Windows XP and there is no possibility to buy a newer computer. Yesterday all my browser extensions were disabled. They are very important to me. I accept and understand all the risks. I beg you, please let me use these extensions. Please help...

Is it possible to restore firefox to a previous version to recover all my data? After update, all my firefox pages, tabs, bookmarks and history have vanished. Please help me recover or restore. Thank you!