"Turn on VPN" Button Isn't Working

Hello, My firefox has been updated to include the new VPN feature, which I'm very excited for!, but when I click on the VPN button on my toolbar, and after I sign in, I c… (read more)

Hello,

My firefox has been updated to include the new VPN feature, which I'm very excited for!, but when I click on the VPN button on my toolbar, and after I sign in, I can see the "Turn on VPN" button but nothing happens when I click on it. It's been like this for a couple of weeks now and I just assumed it was something that would be fixed eventually, knowing that this feature is still in beta. But now that it's been a few weeks with no change, I thought it best to actually reach out and bring it to your attention.

Thank you in advance for your time!

Kind regards, pflippflop09

Open 2 2 29

Some functions in familysearch.org fail in a Firefox tab but not in an Edge tab.

Why do a number of familiar functions in familysearch.org in a tab in Firefox in Windows 10 in a laptop computer fail in the last few weeks with the message: Oops, someth… (read more)

Why do a number of familiar functions in familysearch.org in a tab in Firefox in Windows 10 in a laptop computer fail in the last few weeks with the message: Oops, something went wrong. Please refresh the page. topped by a triangle with an exclamation point inside? Question 1.

Is this message generated by Firefox? Question 2.

Could this failure be caused by a timing out of some impatient wait loop? Question 3.

When I start familysearch.org in a tab in the Edge browser all these familiar functions work. I have noticed that my whole system seems to be running slower in the last few months. I have been running familysearch.org in a tab in Firefox for years without this failure. Refreshing the page as advised by the message never works to accomplish the function. The functions in familysearch are Details for a person, Sources for a person, or the Tree for a person. There were even cases a week or more ago when the Details for a person were visible only down to the display of family where the error message would appear in place of the family information without affecting the earlier data.

Open 1

How can I contact @jscher2000 active on the Mozilla Support (“SUMO”) forums?

suspected sessionstore.jsonlz4 corruption possible Sync rollback conflicts extremely large tab sessions spontaneous restoration of previously closed tabs during live brow… (read more)

suspected sessionstore.jsonlz4 corruption possible Sync rollback conflicts extremely large tab sessions spontaneous restoration of previously closed tabs during live browsing I am not a techy person. Have seen on Chat steps that can be taken, but it is too complicated for me. Seeking remote or other help. Would like to know how complex an issue this is. I'm having a very tough time. It just restored around 1,000 previously closed tabs. It takes me hours to close them because they get mixed up with the tabs presently opened. It interferes terribly with my work. I'm reaching out to IT companies and then found you through Chat GPT. Please help if possible. TY! This is a Lenovo t16 laptop with windows 11 for home or personal. I haven't had a tuneup for a long time. I read that's not a good thing to do with this issue.

Open 2 16

Please direct post to Sumo forum including jscher2000 or like-minded wizards familiar with suspected sessionstore.jsonlz4 corruption issues.

Suspected sessionstore.jsonlz4 corruption possible Sync rollback conflicts - Please direct post to Sumo forum including jscher2000 or like-minded wizards. Chat takes yo… (read more)

Suspected sessionstore.jsonlz4 corruption possible Sync rollback conflicts -

Please direct post to Sumo forum including jscher2000 or like-minded wizards.  Chat takes you down a never-ending rabbit hole.   Sync rollback conflicts - extremely large tab sessions spontaneous restoration of previously closed tabs during live browsing

Read several different instructions on Chatgpt that takes you down a never-ending rabbit hole. Firefox is restoring previously closed tabs from days or weeks earlier without user input during active use while typing in the middle of the keyboard with an activated red stylus mouse - used frequently and/or with an external mouse. The thumb pad is turned off. There are no shift, windows, 7 strokes. Upon restart of the computer, the Firefox settings are set to restore only active tabs open from previous session. This is a Lenovo T16 Thinkpad product no. 21HH003yus. The issue appears to be related to session restore corruption, possibly triggered by very large tab volumes (hundreds of tabs). Windows 11 that tabs reopen during active typing (not startup) hundreds of tabs open whether Firefox Sync is enabled ???? whether crashes/freezes occur - no whether the same old tabs repeatedly resurrect - no, but there are so many of them from weeks and months ago. whether you use session/tab extensions  ??? Believe recent version of Firefox or close.

Help please direct post to Sumo forum including jscher2000 or like-minded wizards familiar with suspected sessionstore.jsonlz4 corruption issues. Thanks so much!

Užrakinta 1 13

Firefox password manager stopped working

I have firefox running on my mac desktop, macbook and iphone. Starting yesterday the firefox password manager has stopped working on my desktop - it won't make any sugges… (read more)

I have firefox running on my mac desktop, macbook and iphone. Starting yesterday the firefox password manager has stopped working on my desktop - it won't make any suggestions for passwords on web pages. I've been reduced to going to about:prefererences, manage passwords and manually searching for my password. It still works on my macbook and iphone. Any suggestions as to how to debug this?

Open 4 1 101

Password Autofill Order by recently used

Is there any work being done to add the option to order the password autofill dropdown to order those entries by recently used rather than alphabetically. See screenshot … (read more)

Is there any work being done to add the option to order the password autofill dropdown to order those entries by recently used rather than alphabetically. See screenshot

Open

Im unable to download a PIA's VPN for windows, everytime i navigate to it, firefox serves a server error

I got to PIA's website, i navigate to the download vpn section and from there, firefox blocks the connection and says the server is offline, Ive just done this chrome and… (read more)

I got to PIA's website, i navigate to the download vpn section and from there, firefox blocks the connection and says the server is offline, Ive just done this chrome and edge with no issue, my issue is that its not only this site itll do this on.

Open 3

Error: You don't have permission to access "http://login.xfinity.com/login" on this server.

After update, I am denied access to my Xfinity email account: You don't have permission to access "http://login.xfinity.com/login" on this server. … (read more)

After update, I am denied access to my Xfinity email account: You don't have permission to access "http://login.xfinity.com/login" on this server.

Open 1

After Firefox was updated on 28 April 2026 all my precious bookmarks in folders disappeared and I cannot find them.

Hello and I hope not goodbye, but this seems to be the first time I have come across a Firefox update. Usually a bad update from Windows causes me problems. Why is Fire… (read more)

Hello and I hope not goodbye, but this seems to be the first time I have come across a Firefox update. Usually a bad update from Windows causes me problems. Why is Firefox updating their browser? Is it as full of weak security!

Open 1

Recently when I try to open a file on flixxy.com, I get the message 'Sign in to confirm you’re not a bot' - Sign in to what??

I always use Firefox as my primary site but in the last week I started getting the message 'Sign in to confirm you’re not a bot' when trying to open files on Flixxy.com o… (read more)

I always use Firefox as my primary site but in the last week I started getting the message 'Sign in to confirm you’re not a bot' when trying to open files on Flixxy.com or Biggeekdaddy that Ive been able to access for years. I'm signed in to Youtube so what does the message mean?. I can still access those files on Google or Edge but I'd prefer Firefox. Any suggestions?

Open 1

Sidebar font color changed. No "theme" menu in "extension and theme" menu

Hello ! So it seems that the font color changed in a recent update and I can't find any settings to change it. Also I don't see no "Theme" menu in the "Extension and the… (read more)

Hello ! So it seems that the font color changed in a recent update and I can't find any settings to change it. Also I don't see no "Theme" menu in the "Extension and themes". Please help.

Open 1 4

Multi-Account Containers - Manage Containers - Clear Cookies & Site Data Missing

I've been using MAC (multi-account containers) for a few months. Awesome feature, especially useful for logging into multiple email accounts in the same tenant (M365, GW,… (read more)

I've been using MAC (multi-account containers) for a few months. Awesome feature, especially useful for logging into multiple email accounts in the same tenant (M365, GW, etc). In the recent past, if I had an issue with a particular login, I could go to the Firefox Multi-Account Containers extension button on the top bar, click on it...then Manage Containers, select the container to manage, there was a set of options, one of them being "Clear Cookies and Site Data" (or similarly worded). That would clear the data for that MAC which would resolve my issue. Now. that option is no longer shown when clicking the Manage Containers button. I've included a snapshot of what is shown now.

The ability to clear the data for that particular MAC is invaluable. How can I get that back?

MacOS (26.3.1 a). Firefox 150.0 (aarch64)

P.S. I just found the "Report" option on the extension itself in the Extension settings. I will post this message there as well.

LThibx

Išspręsta 2 1 25

Blank Tabs - But only once

I am using Firefox 149.0 (64-bit) with Yahoo.Com as my home page. All of a sudden, when I use the search bar at the top of the Yahoo Home Page, Firefox opens up a blank … (read more)

I am using Firefox 149.0 (64-bit) with Yahoo.Com as my home page. All of a sudden, when I use the search bar at the top of the Yahoo Home Page, Firefox opens up a blank tab in response. Doesn't matter what I search for, same thing happens. Then, if I close that blank/empty tab and reattempt the same exact search again, it works fine.

This has been happening only for the past few days - was fine before. Is this Firefox? Or is this Yahoo? And how can I resolve the issue?

Thanks in advance.

Open 6 2 63