Firefox Community Forum

Hi Mozilla Support,

I'm experiencing an issue when trying to open a specific page on my website in Firefox. The page URL is: 👉 https://ihop-menus.com/ihop-secret-menu/

It either loads very slowly or sometimes gets stuck on a blank screen. I’ve tested the same page on Chrome and Edge, and it loads normally there, so the issue seems to be specific to Firefox.

Could this be related to JavaScript rendering, caching, or some browser-specific incompatibility? I’ve cleared the cache, tried private mode, and disabled add-ons, but the issue persists.

Any insights or troubleshooting tips would be appreciated!

Thanks in advance.

3 weeks ago I set up my work profile, week ago I also added my personal profile. I Installed the addons I needed, set different themes for each profile. Then I was logged in into my work FF profile. Now I installed the latest update (140.0.2). Opened the neutral window, didn't ask to recover previously opened windows, didn't ask to log in into the previously open profile. I logged into my work profile. And most of addons are gone, my opened tabs gone. 1password, react developer tool, Grammarly - stayed. The theme is from my personal profile. Addons Web developer, axe, JSONVue, PixelZoomer, PrinterLogic, VisBug, Tabliss (with lots of configuration in it!) - gone. In the history - items from my second profile. I'm not payed at my work to spend few hours each FF update to re-setup my addons (that I need for work - I'm a web developer) and their configs. Good that I stored the Tabliss config, but whot if I wouldn't? - I expected this is also stored in my profile.

Hi,

Firefox version: 139.0.4 (64-bit) OS: Windows 11

I have been having issues where Firefox tab will just crash out for no reason it appears and it happens at random times and once the tab start to crash, and I restore it, it will crash again and again. The only way tog et out of the loop is to restart Firefox.

I have tried: Refreshing/Reset, Clearing Cache and History removing all themes, disabling extensions, disabling my anti virus. Turning off hardware acceleration didn't make any different.

I currently have 2 extensions enabled: uBlock Origin 1.64.0 and Bitwarden Password Manager 2025.5.0

In the about:Crashes I have reported them all and they seem to have the same type of reasons in the Raw data/Minidump which are: EXCEPTION_ACCESS_VIOLATION_WRITE EXCEPTION_ACCESS_VIOLATION_READ

Any help as to what to try next?

Gaz

Hello support team,

I would like to inform you that since the last update in firefox 140.0.2 (64-bit) the pages of Proton mail do not load properly.

Logging page is successful Logging in is successful

Starting page isn't loading and redirects to error message. Reloading the page doesn't help.

Thank you for your consideration.

Best regards,

Hello, I'm having a problem with firefox crashing when I try to google something I tried safe mode, but that does not help, the crash is still there It started after I updated my firefox, current version is 140.0.2 Before that I had some older version but I dont remember which one

here is one of the reports: https://crash-stats.mozilla.org/report/index/749a4683-617c-4d91-b766-c530d0250630

Thank you in advance for the reply

https://www.msn.com/en-gb?ocid=wispr&pc=u477 Every time I open Firefox MSN News opens up , how do I stop it or block it , It's so annoying I cannot find out how to do it , widgets are off in taskbar, do have installed Edge and Chrome, Firefox is the default browser,

According to https://support.mozilla.org/en-US/kb/keyboard-shortcuts-perform-firefox-tasks-quickly?redirectslug=Keyboard+shortcuts&redirectlocale=en-US#w_search , changing the default search engine should be Ctrl + ↓. The shortcut key has changed in Firefox 140, but the description page has not been updated.

Every 1 - 2 hours Firefox stops loading pages and I have to shut it down and restart it and restarting takes around 6 clicks on the icon to get it to start.

Also one time today I lost all my pinned tabs and had to manually restore them one at a time.

Using Ubuntu 24.04.2 and latest Firefox. Cleared cache but doesn't help.

Firefox detected a potential security threat and did not continue to nrega.nic.in. If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details.

Firefox 140.0.2 on Windows 11 All localization settings are correct (English / US)

I like to use the Inter font where I can due to its legibility, etc. I've used it as the default font in Firefox for a long time and I have Firefox set to not override fonts. Recently I've noticed some glyphs aren't getting rendered / chosen correctly. This is just one example (a message entry field on a forum) but I've seen it elsewhere so it's not just this page. See the attached images comparing Segoe UI and Inter.

Font issue or Firefox? I'm tempted to suspect the latter since I've used Inter all over the place previously without problems and being a font, once done it's done. I've also not seen issues in places using Inter.

Thanks.

I have all options enabled to save addresses and credit cards.

When I try to manually add a credit card, hitting the Save button does nothing.

When I use a credit card on a site, Firefox prompts me to save the card, I confirm that I want to save it, yet it isn't saved.

I really need help with a border around my Firefox on windows 10. I've tried every UserChrome workaround that I can find and it may be an issue at the system level. But I've never had this issue on any program.

The border: https://imgur.com/a/S1EL5Oa

-This issue is only present on my win10 desktop and not my win11 laptop. -F11 fullscreen DOES fix the issue but I don't really want it in fullscreen. -Displaying the titlebar also DOES fix the issue but I'd like it hidden. -I do have a second monitor, but I unplugged it and restarted FF. It's the same resolution. -It's not a profile or theme problem. It persists on new profiles and reinstallation.

Firefox on my Windows 11 machine does not display a bar at the bottom of the screen. This is a problem when a web page is wider than my display, there is not slide bar at the bottom to grab and pan to the right. I have not found a way to get the bar back. Is this intentional? Am I missing something?

Hi, When I play a YouTube video, there is no sound, then (I'm assuming) there is an update, and the sound returns until the next update, when the sound disappears. I have had everyone try to solve the problem, and even the tech guys don't have an answer, and yes, I get sound from Chrome. Also, when I download a YouTube it plays perfectly fine. Are you able to fix the problem?