Firefox Community Forum

I'm using Firefox 153.0 on a Windows 11 desktop. I'm trying to use the feature that backs up my profile (bookmarks, history, and other data). When I turn Backup on, I'm asked where to store the backup, and I accept the default of putting it on my OneDrive. When a backup begins, an empty folder named "Restore Firefox" appears in my OneDrive, as expected. Firefox shows a message like "backup in progress." After a minute or so, the "Restore Firefox" folder disappears. After another minute or so (not immediately), Firefox tells me the backup failed and that I should try again later.

I assume the backup failed because the folder it was trying to use isn't there, but why did it get deleted?

There is ample space on my OneDrive and on my local system (100s of GB). I am using the ESET security software package, but it did not raise any warnings or errors.

I pressed the backup button to backup my firefox stuff before switching to linux, and now that im on linux the file i was given a docx file, is completely unusable to restore anything, meaning that about a dozen of my accounts are completely lost, I did not do anything to the "backup" file besides put it into my google drive.

I fear I must reset or reinstall Firefox. Before I do that, I want to save the URLs of the open windows. Or save a larger set of URLs, such as shown in the Library window at History>Last 7 Days.

How can I save this data?

Hello, when automatic offline backup in stable firefox was first introduced, it worked perfectly fine. It created automatic backups in folder I pointed to. Unfortunately few weeks later it stopped working completely, no idea why. I tried following support article, which is limited to turning backup off, deleting folder and turning it on again. Unfortunately it did not help. As soon as backup starts, it gives me error and does not create any file. It shows "creating backup..." for few seconds, then this banner disappears and only error banner remains.

Can you suggest me advanced troubleshooting for this? Maybe there is some log file which could point me in right direction?

I am wondering if it is some issue with Polish language, because I point to D:\Firefox backup\Restore Firefox but it creates "Przywróć Firefoksa" folder.

helloooo

i am experiencing an issue with firefox where backup (Firefox Backup) is not working since version 148.0

problem: - when I try to create a backup, i get the error: “Hmm, there was a problem with the backup. Please try again in a few minutes.”

what I have already tried: - enabled and disabled backup password - changed the backup folder/location - cleared browser cache - tested across multiple updates (issue persists)

- backup is enabled, but I cannot create one - the error occurs every time - restarting the browser and system did not help

For some reason, firefox keeps asking me to backup my info to "get ready for windows 11" [see attached image]. I have back ups disabled, I don't want to have firefox back up my information.

I click the [x] and it just comes back with every new tab.

Stop. [Expletive]. Harassing. Me.

I went to [https://support.mozilla.org/en-US/kb/firefox-backup] and under "Create a Firefox backup file" at step 3 it says, "Scroll down to Backup, and click Manage backup" but when I went there no such "Manage backup" option exists as you can see in the attached screen capture. So what gives? How can I "Create a Firefox backup file"? I am using Firefox v147.0 (64-bit) on Windows 11 Please instruct. Thanks RJB