• Užrakinta

Hmm. We’re having trouble finding that site. We can’t connect to the server at data.digital.costco.com.

Hmm. We’re having trouble finding that site. We can’t connect to the server at data.digital.costco.com. … (read more)

Hmm. We’re having trouble finding that site.

We can’t connect to the server at data.digital.costco.com.

Asked by Crawtsup Prieš 4 valandas

Last reply by Paul Prieš 4 valandas

  • Užrakinta

Hmm. We’re having trouble finding that site. We can’t connect to the server at data.digital.costco.com.

Hmm. We’re having trouble finding that site. We can’t connect to the server at data.digital.costco.com. … (read more)

Hmm. We’re having trouble finding that site.

We can’t connect to the server at data.digital.costco.com.

Asked by Crawtsup Prieš 4 valandas

Last reply by Paul Prieš 4 valandas

  • Išspręsta

Error logging in to account.apple.com - Failed to verify your identity!

I'm unable to login to account.apple.com on my laptop which is running Ubuntu 24.04.3 LTS. I've launched Firefox using the `-p` option, created a new profile and then na… (read more)

I'm unable to login to account.apple.com on my laptop which is running Ubuntu 24.04.3 LTS.

I've launched Firefox using the `-p` option, created a new profile and then navigated to https://account.apple.com/sign-in and tried to login. I've attached a screenshot of the error message.

I had tried multiple things on my default profile, even troubleshoot mode, but I couldn't get it. I even tried useragent switcher to no avail.

I can login to the site using Chromium.

What else can I try?

Asked by Anthony Prieš 2 savaites

Answered by Anthony Prieš 2 savaites

  • Išspręsta

History isn't tracking correctly.

I'm conducting research on the web but nothing is being recorded in my search history which is really annoying as I need to refer back to it at times. I can find it under… (read more)

I'm conducting research on the web but nothing is being recorded in my search history which is really annoying as I need to refer back to it at times. I can find it under recently closed tabs. Please can you advise what is going on?

Asked by walkinginbluebells Prieš 12 valandų

Answered by jscher2000 - Support Volunteer Prieš 6 valandas

  • Išspręsta

Since the redesign a lot of thing don't work anymore.

Since the redesign a lot of thing don't work anymore. In the menu at the right side with the dots important items e.g. bookmarks are not contained any more . How do I m… (read more)

Since the redesign a lot of thing don't work anymore.

In the menu at the right side with the dots important items e.g. bookmarks are not contained any more . How do I manage my bookmarks with the new Design? Is it possible to return to the old menu? Is there a manual explaining the new menu? The German help page online explains how it used to work.

I first noticed that things don't work anymore when I tried to download my subscribed newspaper in the app for this particular newspaper. Regards, Ute

Asked by u.gentner Prieš 10 valandų

Answered by u.gentner Prieš 9 valandas

  • Išspręsta

Unable to connect Firefox can’t establish a connection to the server at mesp.finance.gov.bd.

Unable to connect Firefox can’t establish a connection to the server at mesp.finance.gov.bd. The site could be temporarily unavailable or too busy. Try again in a fe… (read more)

Unable to connect

Firefox can’t establish a connection to the server at mesp.finance.gov.bd.

   The site could be temporarily unavailable or too busy. Try again in a few moments.
   If you are unable to load any pages, check your computer’s network connection.
   If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the web.

Asked by Asgar Ali Madrasah Prieš 20 valandų

Answered by Asgar Ali Madrasah Prieš 20 valandų

  • Išspręsta

Hidden browser settings.

Здравствуйте! Я попробую описать проблему на английском и на русском, надеюсь получить ответ и решение как исправить то что я хочу. В версии браузера Mozilla Firefox 68… (read more)

Здравствуйте! Я попробую описать проблему на английском и на русском, надеюсь получить ответ и решение как исправить то что я хочу.

В версии браузера Mozilla Firefox 68.0 или Firefox 68.12.0esr прозрачность как в предпросмотре при наведении курсора на вкладку, однако в Mozilla Firefox версии 142.0 или 142.0.1 открыв вкладку, вы увидите замыленность или мутное изображение.

Ссылка на Steam профиль. https://steamcommunity.com/id/ruslansg-1/ Скрин. https://imgur.com/a/XIT3CBe

Как видите, на предпросмотре лицо девушки нормальное, прозрачность хорошая, но когда я открываю вкладку, лицо девушки становится мутным. Как сделать прозрачным? как убрать эту мутность?

Hello! I will try to describe the problem in English and in Russian, I hope to get an answer and a solution on how to fix what I want. In Mozilla Firefox 68.0 or Firefox 68.12.0esr browser version, transparency is as in the preview when you hover over the tab, however, in Mozilla Firefox 142.0 or 142.0.1 when you open the tab, you will see a blurred or cloudy image.

The link to the Steam profile. https://steamcommunity.com/id/ruslansg-1/ Screenshot. https://imgur.com/a/XIT3CBe

As you can see, the girl's face is normal in the preview, the transparency is good, but when I open the tab, the girl's face becomes cloudy. How to make it transparent? how to remove this turbidity in Mozilla Firefox 142.0 or 142.0.1?

I posted 2 files. Blurry is Mozilla Firefox 142.0 or 142.0.1 Where it's transparent, it's old version Mozilla Firefox 68.0

Asked by ruslansg-1 Prieš 6 dienas

Answered by jscher2000 - Support Volunteer Prieš 23 valandas

  • Išspręsta

Japanese characters do not render under some circumstances

Japanese characters usually do not render. I can reproduce this issue by: going to the Wikipedia page for the katakana Unicode block. going to any YouTube comment … (read more)

Japanese characters usually do not render.

I can reproduce this issue by:

On YouTube the text renders only if 1.27916663885116563rem <= font-size <= 1.92083328962326036rem. Increasing `gfx.font_rendering.fontconfig.max_generic_substitutions` from 3 to 99 allows some punctuation to render and makes the text take up horizontal space. Further increase of the value to 999 causes the interpunct to render in the Wikipedia page.

Asked by Nathan Mohammadi Prieš 3 mėnesius

Answered by Nathan Mohammadi Prieš 1 dieną

  • Išspręsta

Obtrusive Pop-up

Very often while navigating around the website of a tool I use, I get an intrusive pop-up in the lower right corner. A screen shot is attached. I first approached the w… (read more)

Very often while navigating around the website of a tool I use, I get an intrusive pop-up in the lower right corner. A screen shot is attached.

I first approached the website owner, but they explained it's a browser issue, no a website issue. They did, though, suggest that clearing cookies and cached might help ... But it didn't.

Is there any way to suppress that?

Asked by BillTreloar Prieš 3 dienas

Answered by Paul Prieš 2 dienas

  • Išspręsta

I got a prompt requesting i allow a midi device plugin to install but.....

I got a prompt requesting i allow a midi device plugin to install but..... I denied and selected the "never ask again" option. Turns out i do need this device installed.… (read more)

I got a prompt requesting i allow a midi device plugin to install but..... I denied and selected the "never ask again" option. Turns out i do need this device installed. How can i get the prompt back after i denied and checked "never again".

Thank you for your time.

Asked by Doomgaze Abyss Prieš 1 dieną

Answered by TyDraniu Prieš 1 dieną

  • Išspręsta

You get full access to the browser if you cancel entering the master password when opening the browser.

Environment: Windows 10 x64 (22H2) Browser: Firefox v142.0.1 x64 Precondition: Master password set when opening the browser The user gets full access to the browser (exc… (read more)

Environment: Windows 10 x64 (22H2) Browser: Firefox v142.0.1 x64 Precondition: Master password set when opening the browser

The user gets full access to the browser (except for access to passwords) when they click cancel password entry. Or close the modal password entry window.

Why is full access to websites and bookmarks granted? An outsider can easily access the browser where you are logged into your email, as well as gain access to your Firefox account management.

I really hoped that without entering a password, no open tabs would load and access to the entire browser would not be granted.

When the master password will actually start working?

Thank you.

Asked by TabMising Prieš 2 dienas

Answered by Paul Prieš 1 dieną

  • Išspręsta

Strange download from Firefox today - xRqj7qhl.html - Sixe: zero bytes - Kind: HTMLtext

I received this download from Firefox today, July 22, 2025: xRqj7qhl.html - Size: zero bytes - Kind: HTML text . I've never experienced this before. Is it legitimate? Th… (read more)

I received this download from Firefox today, July 22, 2025: xRqj7qhl.html - Size: zero bytes - Kind: HTML text . I've never experienced this before. Is it legitimate? Thanks

Asked by cecchijac Prieš 1 mėnesį

Answered by jscher2000 - Support Volunteer Prieš 1 mėnesį

  • Išspręsta

How to 'Clear' or 'Delete' Private Tab entries/items in the History 'Recently Closed Tabs' field.

Firefox claims does NOT save site/URL visit information while in Private Mode. And I thought that was true. However, I just discovered that Firefox DOES SAVE Private Mode… (read more)

Firefox claims does NOT save site/URL visit information while in Private Mode. And I thought that was true. However, I just discovered that Firefox DOES SAVE Private Mode URL/Site visits - in this specific place. I don't know how long the history will be saved - it looks like at least as long as the Window is open. I want to keep most of my open Private Tabs open - but want to Delete/Clear the ones I'm done with. I thought/understood that Private window/tab/visit info was not tracked/saved - and it's not saved in History, or Searchable. But it appears that this doesn't apply to the Recently Closed Tabs MenuItem. And there seems to be NO 'delete' or 'clear' option for this field. I can't find any reference to the subject in the Forum or Articles. The picture I've attached is NOT of the Recently Closed Tabs while in Private Browsing, but is the same MenuItem and field contents. Thanks for your interest. I'm hoping someone can help me figure out how to delete/clear this specific history.

Asked by Antiquetuck Prieš 1 dieną

Answered by jscher2000 - Support Volunteer Prieš 1 dieną

  • Išspręsta

Turn off swipe to navigate Back and Forward

When I swipe to the left, Firefox navigates Back & when I swipe to the right, Firefox navigates Forwards. It is VERY ANNOYING!!!! It's really easy to do this accident… (read more)

When I swipe to the left, Firefox navigates Back & when I swipe to the right, Firefox navigates Forwards. It is VERY ANNOYING!!!! It's really easy to do this accidentally while scrolling around a large web page. When you go back, it deletes all data that was filled out on the web form causing DOUBLE the work. How do I turn it off please? Win 10, FF 142.0.1 64-Bit

Asked by D M Prieš 2 dienas

Answered by jscher2000 - Support Volunteer Prieš 2 dienas

  • Išspręsta

pull down bookmarks glitched after rebuilt system

Rebuilt my computer, restored Bookmarks from 'bookmarks-2025-08-30.html' but the original 'Other bookmarks' (just below 'Bookmarks toolbar') is now empty and has been mov… (read more)

Rebuilt my computer, restored Bookmarks from 'bookmarks-2025-08-30.html' but the original 'Other bookmarks' (just below 'Bookmarks toolbar') is now empty and has been moved to the bottom of all my other bookmarks in a new 'Other Bookmarks' folder. How do I get the contents back in the 'Other bookmarks' (just below 'Bookmarks toolbar'). P.S. I have a backed up 'bookmarks-2025-08-30.json' as well as a ' bookmarks-2025-08-30.html' available, if that would help. Regards and Best, NP_145

Asked by np_145 Prieš 2 dienas

Answered by jscher2000 - Support Volunteer Prieš 2 dienas