Secure connection failed

I read the The Times in the UK and have no problem viewing on my iPad and Google Pixel phone using the Firefox browser. However on my laptop using Firefox I get a screen … (read more)

I read the The Times in the UK and have no problem viewing on my iPad and Google Pixel phone using the Firefox browser. However on my laptop using Firefox I get a screen that says Secure connection failed and recommends contacting the vendor as there is no workaround. On microsoft Edge there is no problem I like Firefox but for me this is a major limitation. Any ideas or suggestions welcome

Asked by colinjordan18 Prieš 1 dieną

Last reply by Balázs Meskó Prieš 13 minučių

  • Išspręsta

Customization Panel, Under The Wallpapers Section

Today (06/12/2025) upon opening a new tab, Firefox slid the new option of uploading a custom picture to apply to the background. Tried the new feature, now I can not find… (read more)

Today (06/12/2025) upon opening a new tab, Firefox slid the new option of uploading a custom picture to apply to the background. Tried the new feature, now I can not find the setting that allows me to change the picture. I read the thread "Customize your wallpapers". The instructions are as follows; You can personalize your Firefox New Tab page by adding one of the available wallpapers. Follow these steps:

  1. In the right corner of the New Tab page, click the gear IG settings icon.
  2. In the customization panel, under the Wallpapers section, you will see different categories like Solid colors, Abstract and Photographs.
       Click the category you prefer. For example, selecting Abstract will show a variety of abstract designs. 


The problem I have is the customization panel is no where to be seen, I have click on EVERYTHING possible, it is not in my settings, why? How do find this?

Asked by T Fontana Prieš 5 dienas

Answered by T Fontana Prieš 4 dienas

When I print web page content using Firefox, the content of checkboxes and buttons is lost.

Due to the lack of a suitable topic related to “print” options, I can only choose the topic related to persistence, "Download and Save." The first image is part of the o… (read more)

Due to the lack of a suitable topic related to “print” options, I can only choose the topic related to persistence, "Download and Save."

The first image is part of the original webpage, where one of the buttons is selected.

However, in the print view (the second image), the selected state disappears.

I have switched across multiple devices, various versions of Firefox, and several different printers (MS Print to PDF or physical printers), and this phenomenon consistently occurs.

Firefox is my daily browser, but in order to print similar financial approval forms, I have to switch to Edge or Chrome to complete the task.

I hope Mozilla's excellent engineers can locate and fix this issue.

Thank you.

Asked by 635219415 Prieš 3 dienas

Last reply by 635219415 Prieš 35 minutes

Google suggestion in Firefox's address bar keep showing Japanese suggestions even though I chose English and Canada as language and location with my google account.

Google suggestion in Firefox's address bar keep showing Japanese suggestions even though I chose English and Canada as language and location with my google account. I us… (read more)

Google suggestion in Firefox's address bar keep showing Japanese suggestions even though I chose English and Canada as language and location with my google account.

I use same google account with google chrome, but google chrome doesn't show Japanese suggestion.

As for setting on Firefox, I unticked other than "show search suggestions".

How do I resolve it?

Thank you.

Asked by grn778 Prieš 16 valandų

Last reply by grn778 Prieš 1 valandą

free youtube downloader wants my age from Firefox to download music videos? huh?

Free youtube downloader wants my age from Firefox to download popular music videos. I am logged in to FireFox and Free YouTube downloader identifies FireFox as my default… (read more)

Free youtube downloader wants my age from Firefox to download popular music videos. I am logged in to FireFox and Free YouTube downloader identifies FireFox as my default browser.

This is really an error for Free YouTube Downloader to correct, but many FireFox users must have solved this already. Any advice?

Thank you!

Asked by Smith Prieš 8 valandas

Last reply by Hassan Prieš 2 valandas

As a domain admin I can't manage FF ("Your browser is being managed by your organization.") - can't remove that

The recommended methods, changing to this in the registry : [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Mozilla\Firefox\Certificates] "ImportEnterpriseRoots"=dword:000000… (read more)

The recommended methods, changing to this in the registry :

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Mozilla\Firefox\Certificates] "ImportEnterpriseRoots"=dword:00000000

Reverts back to 00000001

Put this policies.json and did nothing: {

 "policies": {
   "Certificates": {
     "ImportEnterpriseRoots": false
   }
 }

} What am I missing or what's changed?

My specific need at the moment is to add another search engine option in about:preferences#search

Thanks.

Asked by Alex Prieš 6 dienas

Last reply by Ed Prieš 3 valandas

Java Script

When I want to access a site, I am told JavaScript needs to be enabled for access. In checking I am told JavaScript is already enabled. To check it, I should about:config… (read more)

When I want to access a site, I am told JavaScript needs to be enabled for access. In checking I am told JavaScript is already enabled. To check it, I should about:config in Firefox mobile and toggle JavaScript to true if it is shown as disabled. However, when I do that I am blocked for safety reasons. I want to know what's happening here with JavaScript and Firefox mobile.

Asked by DR CLEMENT AKATENG MD Prieš 4 valandas

Last reply by TyDraniu Prieš 4 valandas

Support for FileSystemAPI

Are their any plans anyone knows off to create a version of Firefox that supports the ability to use FileSystemAPI on directories. The current one won't work with a Bea… (read more)

Are their any plans anyone knows off to create a version of Firefox that supports the ability to use FileSystemAPI on directories.

The current one won't work with a BeatBuddy project and SD cards that are saved on my computer using their online editor - https://bbmo.singularsound.com/ - which forces me to use another browser for that...

Asked by matt43 Prieš 4 valandas

adding a custom search engine to excludes websites I dont want to see.

I want to permanently remove Quora and Reddit from my search results, so I asked AI and on number 4. it says "Add Search Engine" but in my firefox settings their is no su… (read more)

I want to permanently remove Quora and Reddit from my search results, so I asked AI and on number 4. it says "Add Search Engine" but in my firefox settings their is no such setting. Any suggestions would be helpful. Here is the AI response:

To permanently remove Quora and Reddit from your Firefox search results, you can create a custom search engine that excludes these sites. This involves adding a new search engine with a modified search query that includes site exclusions, and then making it your default search engine. Here's how to do it:

 1.  Open Firefox settings: Click the menu button (three horizontal lines) in the top right corner and select "Settings".
 2.  Go to Search: In the left sidebar, click on "Search".
 3.  Find Search Shortcuts: Scroll down to the "Search Shortcuts" section.
 4.  Add a new search engine: Click the "Add Search Engine" button.
 5. Fill in the details:
       Name: Give it a name like "Google Clean" or similar.
       Keyword: Choose a keyword, for example, "gc".
       URL: This is the most important part. Use the following modified URL, replacing YOUR_SEARCH_QUERY with %s: 

https://www.google.com/search?q=%s -site:quora.com -site:reddit.com This tells Firefox to search Google, but exclude results from Quora and Reddit.

   Make it default: Click the three dots next to your newly created search engine and select "Make Default". 

Now, when you type a search query into the Firefox address bar, it will automatically exclude Quora and Reddit from the search results.

Asked by Mike Farris Prieš 13 valandų

Last reply by Agent virtuel Prieš 5 valandas

Volume slider 'contracts' to mute/unmute button when audio file over 1h

On various websites with embedded podcasts, when the file goes past 1h the volume 'slider' goes away and becomes a basic mute/unmute button. How can i force Firefox to al… (read more)

On various websites with embedded podcasts, when the file goes past 1h the volume 'slider' goes away and becomes a basic mute/unmute button. How can i force Firefox to always display the volume slider?

Asked by cosmitzian Prieš 6 valandas

Firefox turns off my display in rare moments when the width of the window passes 1515 pixels.

I know, sounds stupid, but it is what it is. It happens rarely, only with Firefox on the secondary display from my laptop, via HDMI. It starts with some random few thin h… (read more)

I know, sounds stupid, but it is what it is. It happens rarely, only with Firefox on the secondary display from my laptop, via HDMI. It starts with some random few thin horizontal bars across the window itself, and soon, it turns off my display. It seems the bigger the window is, the more severe the issues. So full screen usually, it shuts it off and keeps it off. Not black screen, no signal style. I manage to get it out by Winkey+arrow. If i then put it back same issue. If i lower the width of it, it manages to stay coherent longer, but still resets the display with a quick black screen on page reload. The lower bounds on a 1920x1080 display resolution was 1515 pixels. At 1515 pixels, it works fine, once this is triggered, it's very repeatable on 60-70% of webpages. If i drag another window on top of Firefox, the monitor comes back up.

Before anyone asks: I have tried turning off hardware acceleration. I have tried putting firefox.exe to run on the integrated video card and on the dedicated 1060 Max Q videocard. I have cleared cache and etc.

This persists on a Windows session, across multiple Firefox restarts. A computer restart technically fixes it but i have no clue what triggers it. Laptop monitor works fine.

Asked by cosmitzian Prieš 5 mėnesius

Last reply by cosmitzian Prieš 6 valandas

Recovery key

Hello I have just installed Firefox on a new machine and was wondering how I can activate the recovery key?

Asked by Teesh Prieš 6 valandas

How to find the location of a bookmark in the bookmark system?

Firefox lets me build elaborate hierarchies of bookmarks, just as a modern file system lets me build elaborate hierarchies of files. Once a bookmark exists, though, I can… (read more)

Firefox lets me build elaborate hierarchies of bookmarks, just as a modern file system lets me build elaborate hierarchies of files. Once a bookmark exists, though, I can't find a way to tell what folder it's in. In contrast, once a file exists, it's easy to tell what folder it's in. In Windows, for example, I open a File Explorer window and search for the file by name, then right-click>Open file location to open the folder that contains the file. File Explorer's address bar shows the whole path to the folder.

If I find a bookmark through the Bookmarks>Manage Bookmarks window's search box, the window gives no clue to where the bookmark is. If I display its properties with Bookmarks>Edit Bookmark, it shows what folder the bookmark is in, but it gives no clue to where that folder is. If the folder's name is unique, an I created it, I can probably figure out where it is. But if the name is something generic like Pending, it's hopeless. I could have 193 Pending folders in different places.

Is there any way to find a Firefox bookmark's location?

Asked by JHSACHS Prieš 1 savaitę

Last reply by jscher2000 - Support Volunteer Prieš 6 valandas