2FA disabled but I still need to get an e-mail code to login to account with my browser

This is rather annoying. Firefox will disconnect/logout my account rather frequently. But the actual issue is... when I go to log back into the account. The login proc… (read more)

This is rather annoying. Firefox will disconnect/logout my account rather frequently. But the actual issue is... when I go to log back into the account. The login process will send me an e-mail with a code.

And I have 2FA disabled, but I still have to go through the 2FA process.

How do I effectively TURN THIS OFF.

(I do not store passwords in Firefox...I only store a few convenient shortcuts in the bookmark bar)

I use this feature so I have the same shortcuts in my bookmarks bar across multiple computers.

Thanks in advanced

Asked by Cynyster Prieš 18 minučių

Last reply by Paul Prieš 15 minučių

Replying to emails

I'm not sure if I picked the right topic but am guessing my problem would fall under settings. The last few days I am having a problem replying to emails; when I go to c… (read more)

I'm not sure if I picked the right topic but am guessing my problem would fall under settings. The last few days I am having a problem replying to emails; when I go to click "send" to reply I get an error and it says failed to send. The only way to send a reply back is to compose a new email with my reply in it; send works every time if I do it that way. Hoping someone has the answer to why this is happening because I have no clue where to start.

Thank you for any tips, ~ Kathleen

Asked by Kathy Prieš 3 valandas

Last reply by Paul Prieš 23 minutes

Firefox crashed and lost my window

I was, admittedly, perhaps doing a bit much on my ram at the time. but i didn't expect this. i didn't expect it at all. screen went black a moment, firefox crashed. I fi… (read more)

I was, admittedly, perhaps doing a bit much on my ram at the time. but i didn't expect this. i didn't expect it at all.

screen went black a moment, firefox crashed. I figured it was fine! it crashes sometimes. it always restores my tab. the little bug report was there! willing and ready to restore my session for me. i let it restart fox.

i get the firefox sesion restore tab. but i already am filled with dread and upset. because i can see, in my peripherals, the blue button to restore session, is already greyed out. checking the little drop-down that shows you your session- [expletive]. empty.

God. what the [expletive]. I- what the [expletive]. it's a stupid thing to cry over, im sure. But some, most, of those tabs were YEARS old, from when i moved. and i've been having a hard time thinking about my old home lately. and now i've lost another bit of home. Some of those tabs may not even be in my [expletive] history anymore; i have a weird cut off of my oldest history in the history window, library window, thingy, where i can tell history was wiped, but i never wipe my history. i have no clue why this wipe even happened! Other then pushing it on my pc a bit much, but it's not been the first time i haven't paid attention; and it's restored before! what the [expletive]. Deeply upsetting. i've tried, even, to restore things myself; i have a 'upgrade.jsonlz4' file, few months old, but enough to have most of my tabs if it were stored inside; tried to rename it one of the recovery files, 'recovery.jsonlz4' and 'recovery.baklz4', then both, but doesn't work to get my windows back. This is awful.

Asked by NonconsentualAccount Prieš 5 valandas

Last reply by Paul Prieš 5 valandas

"save image as" behaviour in dialogue window

When I do "save as " action for an image in the browser it opens dialogue window to save selected image. Unfortunately it displays files and folders in some random order,… (read more)

When I do "save as " action for an image in the browser it opens dialogue window to save selected image. Unfortunately it displays files and folders in some random order, rather than my preferred order (sorted alphabetically by name, followed by sorting by type).

I can see no rhyme or reason to the way Firefox lists files and folders in the dialogue window, so every time I am saving an image I have to sort things by name and type before I can find what I want.

This is not permanent so I have to repeat this action every time I save an image.

How do I, please set application preferences? to make this setting permanent?

Asked by bambukouk Prieš 2 savaites

Last reply by Balázs Meskó Prieš 1 valandą

is firefox blocking my email account??

I received a notice from centurylink about their changing my user I.D. from [edited] @q.com to [edited] @myctl.net beginning on 10/21/2025. I signed into my account, usin… (read more)

I received a notice from centurylink about their changing my user I.D. from [edited] @q.com to [edited] @myctl.net beginning on 10/21/2025. I signed into my account, using the new email ([edited] @myctl.net) and now I'm blocked from my email / webmail Is firefox blocking my email account??

Thank You........Steven Could a tech. call me at [edited phone# from public community support forum] if help is available??

Asked by radiostief Prieš 2 valandas

Last reply by Paul Prieš 2 valandas

How do I make sure Firefox is my default browser on Windows 10?

Not sure if this is related, but I had just enrolled to continued Windows 10 updates and then found that CCleaner wouldn't run anymore. I couldn't get it fixed no matter… (read more)

Not sure if this is related, but I had just enrolled to continued Windows 10 updates and then found that CCleaner wouldn't run anymore. I couldn't get it fixed no matter what I tried so I had to reinstall an older version of it. It opened up Chrome browser on my computer after finishing the installation, and now, I can't figure out how to make Firefox the default browser again. Windows 10 Home Alienware 15R4.

Asked by markfleener Prieš 4 valandas

Last reply by Paul Prieš 4 valandas

Font display in Nightly corrupt

Hi, Long time Mozilla supporter here. Keep up all the great work for us!! The fonts on my www site are jibberish. Very weird. Note this is only on my Nightly (I keep it u… (read more)

Hi, Long time Mozilla supporter here. Keep up all the great work for us!! The fonts on my www site are jibberish. Very weird. Note this is only on my Nightly (I keep it updated) browser. Site: https://neilmurphystudio.com/ 1. Image attached showing font display in Nightly regular browser 2. Nightly private browser window displays correctly!!! 3. Regular Firefox (not Nightly) displays correctly. 4. Chrome and other browsers display fonts correctly.

I've tried a few online suggestion. Nothing works so far. Ideas please? I really want to continue using Nightly if possible. My best, Neil Murphy

BTW, I may have more than one Mozilla/Firefox account. How can I check that? Try logging in with the 2 possible emails? This time, I logged in using [email address] I may have an account under [email address]

Thank you!

Asked by Neil Murphy Prieš 4 valandas

Last reply by Paul Prieš 4 valandas

History, shortcuts and recent history gone and no longer being collected

After a re-start, my Firefox browser on a Dell laptop lost all history and has since also not been collecting websites visited. When opening a new tab, the shortcuts and … (read more)

After a re-start, my Firefox browser on a Dell laptop lost all history and has since also not been collecting websites visited. When opening a new tab, the shortcuts and recently visited websites are also gone and no longer being collected. My CCleaner recently updated itself to a new version but I unchecked the delete history for Firefox (which treacherously is clicked by default - I fell into that trap before). Happy to blame the new CCleaner but that would not explain why history is not being collected now - to me the fault seems to lie with Firefox instead. Another possibility that went through my mind: Is Microsoft sabotaging users of Windows 11 to force them to buy new? PS: Under "Privacy", "History", the setting is "Firefox will remember history", as it always has been and should be. But it has forgotten all previous history and it is no longer collecting any new history either!

Asked by w.preiser Prieš 18 valandų

Last reply by jscher2000 - Support Volunteer Prieš 6 valandas

Website LogIn Being Blocked......

Greetings-- Every time I try to log in to a one of my websites I need, I get the below screen visual. "Callback" in the tab area, "mypti.com" with a lot of numbers behi… (read more)

Greetings--

Every time I try to log in to a one of my websites I need, I get the below screen visual. "Callback" in the tab area, "mypti.com" with a lot of numbers behind it in the address bar, and a totally blank screen - nothing else. Also, when I try to log back into the website I am unable to do so at all unless I clear my data and cookies from my browser cache.

Can you help me figure out why? This does not happen on any other webpage/website other then this one. Any suggestions, advice, or recommendations?

I am using Windows 10 Home Pro, and as far as I can see, my Firewall does not appear to be blocking anything as far as I can tell......and I am set up to allow pop ups on visited websites.

I look forward to hearing from you.

Thank you.

Asked by Rjceasar Prieš 9 valandas

Last reply by jscher2000 - Support Volunteer Prieš 6 valandas