After the last update there seem to be po-ups all the time. Was that expected or do I have a problem?
Currently get pop-ups opening working from home web sites and sites identifying windows problems. Also adds appear on the screens of sites I have open. I did not have this problem prior to latest update but like to know it is not a Firefox problem.
Currently get pop-ups opening working from home web sites and sites identifying windows problems. Also adds appear on the screens of sites I have open. I did not have this problem prior to latest update but like to know it is not a Firefox problem.
Chosen solution
hello keno24, the behaviour you've described should not be caused by a firefox update but by adware/malware on your pc, please perform the following steps:
- reset firefox (this wil keep your bookmarks and passwords)
- afterwards go to firefox > addons > extensions and in case there are still extensions listed there (except the ones relating to the norton security program on your system), disable them.
- finally run a full scan of your system with different security tools like the free version of malwarebytes and adwcleaner to make sure that adware isn't present in other places of your system as well.
Troubleshoot Firefox issues caused by malware
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Chosen Solution
hello keno24, the behaviour you've described should not be caused by a firefox update but by adware/malware on your pc, please perform the following steps:
- reset firefox (this wil keep your bookmarks and passwords)
- afterwards go to firefox > addons > extensions and in case there are still extensions listed there (except the ones relating to the norton security program on your system), disable them.
- finally run a full scan of your system with different security tools like the free version of malwarebytes and adwcleaner to make sure that adware isn't present in other places of your system as well.
Thanks for the assistance