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Suddenly my online IDs, and many website preferences, and/or cookies are not being saved despite trying all the various privacy settings

Paskelbta

In the past week, perhaps since I downloaded a new Firefox update my cookies are getting deleted every time I close or restart Firefox. I have cleared the cache and my tracking setting is at "Do not tell sites anything about my tracking" although I have also tried the other tracking settings as well. I have "accept cookies from sites" checked although I have "accept third-party cookies" on Never. I have "Keep Unti"l at "they expire" I have removed all extensions. This just suddenly started happening about a week ago although I can't recall changing any settings or installing any other software. The problem only seems to affect Firefox as Safari still remembers my online IDs etc. Is there a bug in the most recent Firefox update for Mac desktops?

In the past week, perhaps since I downloaded a new Firefox update my cookies are getting deleted every time I close or restart Firefox. I have cleared the cache and my tracking setting is at "Do not tell sites anything about my tracking" although I have also tried the other tracking settings as well. I have "accept cookies from sites" checked although I have "accept third-party cookies" on Never. I have "Keep Unti"l at "they expire" I have removed all extensions. This just suddenly started happening about a week ago although I can't recall changing any settings or installing any other software. The problem only seems to affect Firefox as Safari still remembers my online IDs etc. Is there a bug in the most recent Firefox update for Mac desktops?

Chosen solution

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Skaityti atsakymą kartu su kontekstu 10

Papildomi duomenys apie sistemą

Įdiegti papildiniai

  • Shockwave Flash 11.8 r800
  • The Google Earth Plugin allows you to view 3D imagery and terrain in your web browser.
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • Microsoft Office for Mac SharePoint Browser Plug-in
  • EMusic Plugin
  • Amazon MP3 Downloader Plugin 1.0.17
  • iPhoto6
  • RealPlayer Plugin

Application

  • Firefox 22.0
  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.8; rv:22.0) Gecko/20100101 Firefox/22.0
  • Support URL: http://support.mozilla.org/1/firefox/22.0/Darwin/en-US/

Plėtiniai

  • Troubleshooter 1.1a (troubleshooter@mozilla.org)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription:
  • adapterDeviceID: 0x68b8
  • adapterDrivers:
  • adapterRAM:
  • adapterVendorID: 0x1002
  • driverDate:
  • driverVersion:
  • info: {u'AzureCanvasBackend': u'quartz', u'AzureFallbackCanvasBackend': u'none', u'AzureContentBackend': u'none'}
  • numAcceleratedWindows: 2
  • numTotalWindows: 2
  • webglRenderer: ATI Technologies Inc. -- ATI Radeon HD 5770 OpenGL Engine
  • windowLayerManagerType: OpenGL

Modified Preferences

  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.check_doc_frequency: 1
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.parent_directory: AAAAAAGSAAIAAQVhc3RyYQAAAAAAAAAAAAAAAAAAAAAAAAAAAAC8AjFaSCsAAAADLfoMbTVhbnF3YWsuc2x0AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAMt+7wDXmkAAAAAAAAAAP////8AAAkgAAAAAAAAAAAAAAAAAAAAB2RlZmF1bHQAABAACAAAvAKh2gAAABEACAAAvAPO6QAAAAEAGAADLfoAAy35AAMt9QAC2fsAAtn6AAAdfAACAD1hc3RyYTpVc2VyczpnYXI6TGlicmFyeTpNb3ppbGxhOlByb2ZpbGVzOmRlZmF1bHQ6bTVhbnF3YWsuc2x0AAAOABoADABtADUAYQBuAHEAdwBhAGsALgBzAGwAdAAPAAwABQBhAHMAdAByAGEAEgA3VXNlcnMvZ2FyL0xpYnJhcnkvTW96aWxsYS9Qcm9maWxlcy9kZWZhdWx0L201YW5xd2FrLnNsdAAAEwABLwAAFQACAAr//wAA
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.display.screen_resolution: 96
  • browser.history_expire_days.mirror: 180
  • browser.places.importBookmarksHTML: False
  • browser.places.importDefaults: False
  • browser.places.leftPaneFolderId: -1
  • browser.places.migratePostDataAnnotations: False
  • browser.places.smartBookmarksVersion: 4
  • browser.places.updateRecentTagsUri: False
  • browser.startup.homepage: http://www.google.com/
  • browser.startup.homepage_override.buildID: 20130618035212
  • browser.startup.homepage_override.mstone: 22.0
  • browser.tabs.loadInBackground: False
  • browser.tabs.onTop: False
  • browser.tabs.opentabfor.urlbar: True
  • browser.tabs.warnOnClose: False
  • dom.disable_window_flip: False
  • dom.w3c_touch_events.expose: False
  • extensions.lastAppVersion: 22.0
  • general.useragent.contentlocale:
  • gfx.blacklist.direct2d: 3
  • gfx.blacklist.layers.direct3d9: 3
  • gfx.blacklist.webgl.msaa: 4
  • image.animation_mode: once
  • network.cookie.cookieBehavior: 1
  • network.cookie.prefsMigrated: True
  • network.ftp.anonymous_password:
  • network.http.version: 1.0
  • places.database.lastMaintenance: 1375706706
  • places.history.expiration.transient_current_max_pages: 104858
  • places.history.expiration.transient_optimal_database_size: 167772160
  • places.last_vacuum: 1304997634
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • plugin.state.flip4mac wmv plugin: 0
  • plugin.state.java: 0
  • plugin.state.silverlight: 0
  • privacy.cpd.cookies: False
  • privacy.cpd.sessions: False
  • privacy.donottrackheader.value: 0
  • privacy.popups.first_popup: False
  • privacy.popups.prefill_whitelist: False
  • privacy.popups.remove_blacklist: False
  • privacy.sanitize.migrateFx3Prefs: True
  • privacy.sanitize.timeSpan: 0
  • security.disable_button.changePassword: False
  • security.disable_button.resetPassword: False
  • security.OCSP.signingCA:
  • security.OCSP.URL:
  • security.password_lifetime: 0
  • security.warn_viewing_mixed: False
  • storage.vacuum.last.index: 1
  • storage.vacuum.last.places.sqlite: 1373240880

Misc

  • Naudotojo JS: Ne
  • Accessibility: No
the-edmeister
  • Top 10 Contributor
  • Moderator
Sprendimų: 4792 Atsakymų: 35559

Chosen Solution

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.'' To Reset Firefox do the following: #Go to Firefox > Help > Troubleshooting Information. #Click the "Reset Firefox" button. #Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish. #Firefox will open with all factory defaults applied. Further information can be found in the [[Reset Firefox – easily fix most problems]] article. Did this fix your problems? Please report back to us!

Klausimą uždavęs asmuo

Thank you, this seems to have solved my problem . Really appreciate the fast answer.

Thank you, this seems to have solved my problem . Really appreciate the fast answer.
cor-el
  • Top 10 Contributor
  • Moderator
Sprendimų: 14591 Atsakymų: 132319

Naudingas atsakymas

Note that this can be caused by a corrupted cookies.sqlite file.

If it happens again then try to rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete other present cookie files like cookies.sqlite-journal in the Firefox profile folder in case the file cookies.sqlite got corrupted.

Note that this can be caused by a corrupted cookies.sqlite file. If it happens again then try to rename (or delete) <b>cookies.sqlite</b> (cookies.sqlite.old) and delete other present cookie files like <b>cookies.sqlite-journal</b> in the Firefox profile folder in case the file cookies.sqlite got corrupted. *http://kb.mozillazine.org/Cookies *https://support.mozilla.org/kb/Deleting+cookies