Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cannot connect to my Ionos email account

  • 1 reply
  • 0 have this problem
  • Paskiausią atsakymą parašė christ1

Morgan
Morgan
more options

I have previously (about 1 month ago) connected without issue to my Ionos email account. Today it will not connect. I have updated all the POP3/SMTP settings, read from the Ionos site. I have re-entered the current password too. My Gmail account downloads fine, it is just my Ionos account that will not load. I don't get an error but the last mail showing is in March (2024) and I have had hundreds since then.

I have previously (about 1 month ago) connected without issue to my Ionos email account. Today it will not connect. I have updated all the POP3/SMTP settings, read from the Ionos site. I have re-entered the current password too. My Gmail account downloads fine, it is just my Ionos account that will not load. I don't get an error but the last mail showing is in March (2024) and I have had hundreds since then.

All Replies (1)

christ1
christ1
  • Top 25 Contributor
more options

Please post your Troubleshooting Information. At the top right of the Thunderbird window, click the menu button ≡, then select Help > More Troubleshooting Information. Press the "Copy text to clipboard button" and paste the information into your reply.

Helpful?

Užduoti klausimą

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.