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Inbox folder size on disk too big

  • 2 replies
  • 0 have this problem
  • 20 views
  • Paskiausią atsakymą parašė johannes45

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Dear Support,

suddenly my INBOX file has a size of 480GB - the mails in all my IMAP folders online is less than 4GB.

How can that happen?

Is there a fix or should I just re-create the account?

Best wishes, Johannes

Dear Support, suddenly my INBOX file has a size of 480GB - the mails in all my IMAP folders online is less than 4GB. How can that happen? Is there a fix or should I just re-create the account? Best wishes, Johannes

Chosen solution

Thanks for the tip. I couldn't compress, because of to less disk space remaining.

Meanwhile, my first approach to set the files local to a 180 days and deleting some bigger mails somehow did the job.

Skaityti atsakymą kartu su kontekstu 👍 0

All Replies (2)

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First, I suggest looking in File Explorer to verify that the inbox itself is that size, and not a combination of files. I mention this because sometimes users report a large size when, in fact, it is multiple temporary files from failed compactions. Normally, compacting the file works. If you exit TB and delete the inbox & inbox.msf, thunderbird will repopulate it on restart. No need to recreate the account.

Helpful?

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Chosen Solution

Thanks for the tip. I couldn't compress, because of to less disk space remaining.

Meanwhile, my first approach to set the files local to a 180 days and deleting some bigger mails somehow did the job.

Helpful?

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