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Cannot see any standard IMAP folders on fastmail account

  • 2 replies
  • 0 have this problem
  • 17 views
  • Paskiausią atsakymą parašė Paul Galbraith

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On my fastmail email account I used to be able to see all custom and standard IMAP folders (drafts, trash, spam, archive, etc) listed under the account, but now they do not appear any more, all I can see is Inbox. I have tried deleting and adding the account but still none of these folders show up. Any solution for this?

On my fastmail email account I used to be able to see all custom and standard IMAP folders (drafts, trash, spam, archive, etc) listed under the account, but now they do not appear any more, all I can see is Inbox. I have tried deleting and adding the account but still none of these folders show up. Any solution for this?

Chosen solution

I couldn't find "subscribe" in the context menu for the account, at least not on the account settings page. However, creating a new profile seems to have fixed things.

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All Replies (2)

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Try this: - highlight account on left side of main view - rightclick and select 'subscribe'

Helpful?

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Chosen Solution

I couldn't find "subscribe" in the context menu for the account, at least not on the account settings page. However, creating a new profile seems to have fixed things.

Helpful?

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