Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Authentication failure while connecting to server imap.gmail.com.

  • 27 replies
  • 4 have this problem
  • 153 views
  • Paskiausią atsakymą parašė david

more options

I am getting the Mozilla Thunderbird Email wants to access your Google Account all the time while using TBM, I have removed the gmail account and the pop up does not show, so I know it is for the email account just removed. I re-add the email address and enter the email address and password and let it find the config itself. Click Done, and get the Mozilla Thunderbird Email wants to access your Google Account again, then click Allow and get the Authentication failure while connecting to server imap.gmail.com. message in the bottom left of my desktop. How can i get gmail to work again please.

I am getting the Mozilla Thunderbird Email wants to access your Google Account all the time while using TBM, I have removed the gmail account and the pop up does not show, so I know it is for the email account just removed. I re-add the email address and enter the email address and password and let it find the config itself. Click Done, and get the Mozilla Thunderbird Email wants to access your Google Account again, then click Allow and get the Authentication failure while connecting to server imap.gmail.com. message in the bottom left of my desktop. How can i get gmail to work again please.

Chosen solution

There's apparently something interfering with the connection, such as antivirus, VPN. Run Windows in safe mode and see if the accounts can be added (or remove AV if it's not Windows Security, and VPN if used).

Skaityti atsakymą kartu su kontekstu 👍 0

All Replies (20)

more options

Be sure you have Thunderbird set to allow cookies at settings>privacy&security when attempting to set up account, omit the password. That often works.

Helpful?

more options

I have Accept cookies from sites and third party both selected.

Helpful?

more options

I still get the yellow background message in account setup saying Unable to log in at server. Probably wrong configuration, username or password. i have checked username (email address) and password, all correct after logging in via another browser where my password is not stored. So I know all details entered are correct.

Helpful?

more options

Did you enter the password and successfully have Thunderbird confirm the account?

Helpful?

more options

That is, my suggestion is that you NOT use the password.

Helpful?

more options

ok, theres are what steps I took.I open TBM, go to settings, click show cookies, and remove all relating to Google. Thenclicked saved passwords and removed the passwords for the account, click TBM and waited a while, reopened TBM and back to adding the account. Entered my name, email and normal password (not App password) Clicked continue Config found message shows. The popup shows my email address and I click next, and enter my password in the next window and click nexted. 2 step verification shows next, and I confirm on my mobile that it's me. the mozilla thunderbird email wants access to your google account, Click Allow for all access. Then the window closes and back in TBM in yellow the message states Unable to log in at server. Probably wrong configuration, username or password.

Helpful?

more options

You are not understanding. I suggested to NOT enter the password. No guarantee, but it often works.

Helpful?

more options

Ah, just seen that message, yes I tried to do it with password in account setup. It shows me the pop up to enter my email then next windows my password after

Helpful?

more options

sorry I meant to say without password

Helpful?

more options

So, what is status?

Helpful?

more options

Still same message that it can not authemticate

Helpful?

more options

I thought, I'd try to remove TBM and reinstall, but I get all account still showing when it starts ! I restarted being reinstaling. Still I get that Unable to log in at server. Probably wrong configuration, username or password.

Helpful?

more options

Just to say I have two other gmail.com email address in TBM and there is no issue with these sending or receiving emails.

Helpful?

more options

would you please post a screenshot of what the screen looks like when you do the setup? That is, one that looks like the attached. I did that sample, and when I clicked 'done' a google prompt came up.

Helpful?

more options

I opted to completely remove TBM and remove the profile, then restarted pc, installed TBM. Al email address gone now, added just the one account gmail.com, still same message ! aaarrrggghhh !!! Attached in the image.

Helpful?

more options

I just tried to add one of the other gmail accounts, now I get the same with that

Helpful?

more options

here is whats in manual config

Helpful?

more options

Chosen Solution

There's apparently something interfering with the connection, such as antivirus, VPN. Run Windows in safe mode and see if the accounts can be added (or remove AV if it's not Windows Security, and VPN if used).

Helpful?

more options

I turned off AVG and tried and still I get the message Unable to log in at server. Probably wrong configuration, username or password.

Helpful?

more options

I just tried after using safemode and it worked, and after starting pc, gmail seems to back to normal. But now I am facing issues with some of the yahoo emails !

Helpful?

  1. 1
  2. 2
Užduoti klausimą

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.