Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Adding a new Outlook e-mail address to Thunderbird

  • 1 reply
  • 0 have this problem
  • 15 views
  • Paskiausią atsakymą parašė Matt

more options

Hi, I'm trying to add a new Outlook e-mail address to Thunderbird but I keep getting the following message: "Configuration could not be verified, If your username and password are correct, it's likely that the server administrator has disabled the selected configuration for your account. Try selecting another protocol." I have tried both POP3 and IMAP but I get the same message. Any help would be appreciated.

Hi, I'm trying to add a new Outlook e-mail address to Thunderbird but I keep getting the following message: "Configuration could not be verified, If your username and password are correct, it's likely that the server administrator has disabled the selected configuration for your account. Try selecting another protocol." I have tried both POP3 and IMAP but I get the same message. Any help would be appreciated.

All Replies (1)

more options

Go to this link https://outlook.live.com/mail/0/options/mail/accounts

The page will display your personal account settings for accessing IMAP, POP and SMTP. The settings will probably be the same as all other free users, but it is a good way to verify what Thunderbird is getting.

Note that setting up a Thunderbird account will probably require you to use the authentication method oauth2.0