Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird mail

  • 6 replies
  • 0 have this problem
  • 14 views
  • Paskiausią atsakymą parašė Matt

more options

Can't receive or send mails on my main address peter.lerche@mail.dk on my PC. Can receive but not send on my phone. Can receive and send on my spareaddress peter.lerche28@gmail.com on my PC.

Can't receive or send mails on my main address peter.lerche@mail.dk on my PC. Can receive but not send on my phone. Can receive and send on my spareaddress peter.lerche28@gmail.com on my PC.

All Replies (6)

more options

This indicates that the email provider, mail.dk, has changed requirements for their SMTP servers. If you post screenshot of your SMTP server settings for that account, someone here may have suggestions on what to change. We have been seeing such changes all year, as providers tighten security requirements. Some changes have been a simple as requiring full email addresses, or requiring password security.

more options

You're probably right. I have uploaded screenshots of the server settings.

more options

I suggest trying ssl/tls or starttls to see if that does it . and it may require trying different combinations of ports, either 465 or 587 to find the right combination.

more options

None of the combinations ssl/tls, starttls, 465 and 587 worked. But on the starttls the system suddenly suggested 110, and that worked!!!!! Only problem now is that I still can't send mails from my phone (Android). Any suggestions?

more options

I suggest making the same change to your android phone. starttls and 110. I cannot tell you the steps because each app is different.