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Inserting links in Thunderbird mail causing message to freeze

  • 5 replies
  • 6 have this problem
  • 310 views
  • Paskiausią atsakymą parašė Sheri Moise

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In the past two days I've not been able to insert a hyperlink into an email via either the link icon nor the insert navigation.

When I hit either I am no longer able to do anything with the message I am working on it freezes. I am still able to go back to the rest of my mailboxes/folders without an issue.

Anyone know if this is a known issue or what the fix might be?

Thanks in advance.

In the past two days I've not been able to insert a hyperlink into an email via either the link icon nor the insert navigation. When I hit either I am no longer able to do anything with the message I am working on it freezes. I am still able to go back to the rest of my mailboxes/folders without an issue. Anyone know if this is a known issue or what the fix might be? Thanks in advance.

All Replies (5)

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Chosen Solution

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Its annoying. I can not create emails with links at all. I have had to use another email client due to this. Its been going on for weeks now. Being a business we need links and so far we are not getting what we need.

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Roger Bunch (Grub Runner Food Delivery) said

Its annoying. I can not create emails with links at all. I have had to use another email client due to this. Its been going on for weeks now. Being a business we need links and so far we are not getting what we need.

Did you do the tests mentioned in the link in my first reply?

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I switched back to version 115 and my problem went away. For some reason beta I could not fix it.

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Thank you sfhowes the launch in safe mode and then reset fixed the issue with inserting links. Appreciate the info I missed it when you posted. Glad I came back around to this.