Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Jei jums reikia pagalbos, užduokite naują klausimą.

Thunderbird Automatically Updated to 115, Losing All Logins and Messages

  • 1 reply
  • 0 have this problem
  • 12 views
  • Paskiausią atsakymą parašė Wayne Mery

mrivlin
mrivlin
more options

Thunderbird updated on its own without notice to version 115. When I tried to open Thunderbird, I received login errors for each account and all my messages were missing. I tried uninstalling it and reinstalling version 102 and now it says that my profile is incompatible. My POP account and local messages are all gone. I don't want version 115. It is clearly incompatible with my computer and accounts.

Thunderbird updated on its own without notice to version 115. When I tried to open Thunderbird, I received login errors for each account and all my messages were missing. I tried uninstalling it and reinstalling version 102 and now it says that my profile is incompatible. My POP account and local messages are all gone. I don't want version 115. It is clearly incompatible with my computer and accounts.

All Replies (1)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Your path forward is with 115. I hope with three questions we can sort this out.

1. Do you have both pop and imap? Or only pop? 2. For the pop accounts in Account Settings > Server Settings > Advanced do you see the radio button in NOT as set in this screen shot, but rather on the second radio button "Inbox for a different account" 3. Is the folder pane headings just above the top Inbox, does it show Unified Folders or All Folders? (you will see either those exact words or nothing) - feel free to share a screen shot.