Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Jei jums reikia pagalbos, užduokite naują klausimą.

I can't log into my Chase accounts

  • 3 replies
  • 2 have this problem
  • 31 views
  • Paskiausią atsakymą parašė jonzn4SUSE

govcar
govcar
more options

Won't let me log into my Chase accounts

Won't let me log into my Chase accounts

All Replies (3)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

Have you tried Firefox in Safe Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#search I closed my account sometime ago, but the login still works. see screenshot

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

It is possible that Chase no longer supports your Firefox 78.15.0 version that is the last version for your OS (i.e. you can't update to a more recent version) and in that case you are out of luck.

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

cor-el said
It is possible that Chase no longer supports your Firefox 78.15.0 version that is the last version for your OS (i.e. you can't update to a more recent version) and in that case you are out of luck.

Supported browsers 

   Chrome 95.0 and higher
   Firefox 98.0 and higher
   Safari 15.0 and higher
   Edge 95.0 and higher

We don't support: 

   Beta or development browser versions
   3rd party browser extensions

Required operating systems

Windows® operating system: 

   Windows 7 and higher

Macintosh® operating system: 

   High Sierra (version 10.13 and higher)