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Opened emails drop off viewing pane after 1 month

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  • Paskiausią atsakymą parašė Dropa

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Emails that have been opened and are around 1 month old, drop off my viewing pane, how do I set it up so I can see older emails that I have opened and wish to keep? It is only with this email address [email]@bigpond.com my other email address (hotmail) is fine?? Thanks in advance for any assistance you can provide. Simon Ewen

Emails that have been opened and are around 1 month old, drop off my viewing pane, how do I set it up so I can see older emails that I have opened and wish to keep? It is only with this email address [email]@bigpond.com my other email address (hotmail) is fine?? Thanks in advance for any assistance you can provide. Simon Ewen

Modified by Andrew

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What email program or site are you referring to here? Firefox isn't just a Browser.

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My emails come through MOZILLA THUNDERBIRD Thanks

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That is configured with your online ISP email provider-you need to go and login to their site to see what if there are email still listed there.

Also check your Thunderbird setup as well.

https://support.mozilla.org/en-US/kb/manual-account-configuration https://support.mozilla.org/en-US/products/thunderbird/emails-thunderbird/set-up-email-thunderbird

Thunderbird connects to your ISP email it's not a separate email the actual email is still on your ISP provider email account.