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Re-Installing firefox

  • 2 replies
  • 1 has this problem
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  • Paskiausią atsakymą parašė FredMcD

Sasi
Sasi
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Hello! I am using firefox on windows10 I am facing problems with my firefox browser, some buttons are not responding where as the same buttons in site work well and good in chromium based ones. This is my first problem

My second problem is that I uninstall firefox completely and install again. I am getting a welcome window saying "Firefox has been installed before. Let's get a new copy". Please help me get an experience as if i am installing firefox for the first ever time on my machine.

Please address them both

Hello! I am using firefox on windows10 I am facing problems with my firefox browser, some buttons are not responding where as the same buttons in site work well and good in chromium based ones. This is my first problem My second problem is that I uninstall firefox completely and install again. I am getting a welcome window saying "Firefox has been installed before. Let's get a new copy". Please help me get an experience as if i am installing firefox for the first ever time on my machine. Please address them both

Modified by Sasi

All Replies (2)

FredMcD
FredMcD
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some buttons are not responding

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

FredMcD
FredMcD
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I am getting a welcome window saying

Sounds like the browser created a new profile.


https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles


Type about:profiles<enter> in the address bar. How many profiles are listed? How many should be there? Also, open the profile folder in your file explorer.