Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Jei jums reikia pagalbos, užduokite naują klausimą.

Firefox crashes

  • 3 replies
  • 1 has this problem
  • 3 views
  • Paskiausią atsakymą parašė FredMcD

derive
derive
more options

Firefox doesn’t start, it crashes all the time. Safe mode doesn’t help and also downloading a fresh version didn’t change anything. Here is the Crash ID: bp-efef270e-e551-4c59-a5ca-f37600181129 The problem started yesterday, I didn’t have any problems of this kind before. Thanks for your help.

Firefox doesn’t start, it crashes all the time. Safe mode doesn’t help and also downloading a fresh version didn’t change anything. Here is the Crash ID: bp-efef270e-e551-4c59-a5ca-f37600181129 The problem started yesterday, I didn’t have any problems of this kind before. Thanks for your help.

All Replies (3)

user633449
user633449
more options

Do you have something called "FBPlugin" or "Facebook uploader" on your computer? Uninstall that, it's causing the crash

Modified by user633449

derive
derive Klausimą uždavęs asmuo
more options

Thank you! Everything works again

FredMcD
FredMcD
more options

Hello,

I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution more easily.

Thank you for contacting Mozilla Support.