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Firefox crashes

  • 3 replies
  • 1 has this problem
  • 3 views
  • Paskiausią atsakymą parašė FredMcD

derive
derive
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Firefox doesn’t start, it crashes all the time. Safe mode doesn’t help and also downloading a fresh version didn’t change anything. Here is the Crash ID: bp-efef270e-e551-4c59-a5ca-f37600181129 The problem started yesterday, I didn’t have any problems of this kind before. Thanks for your help.

Firefox doesn’t start, it crashes all the time. Safe mode doesn’t help and also downloading a fresh version didn’t change anything. Here is the Crash ID: bp-efef270e-e551-4c59-a5ca-f37600181129 The problem started yesterday, I didn’t have any problems of this kind before. Thanks for your help.

All Replies (3)

user633449
user633449
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Do you have something called "FBPlugin" or "Facebook uploader" on your computer? Uninstall that, it's causing the crash

Modified by user633449

derive
derive Klausimą uždavęs asmuo
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Thank you! Everything works again

FredMcD
FredMcD
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Hello,

I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution more easily.

Thank you for contacting Mozilla Support.