Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

can not remember my login information

  • 1 reply
  • 1 has this problem
  • Paskiausią atsakymą parašė cor-el

more options

somehow i got logged out of firefox and now i can't remember my login to get to my saved passwords

All Replies (1)

more options

The System Details list shows you use an outdated Firefox 20 version.

  • User Agent: Mozilla/5.0 (Windows NT 6.2; WOW64; rv:20.0) Gecko/20100101 Firefox/20.0

Any special reason why you use that version and not the current release (Firefox 56.0.1)?

Make sure you download Firefox from the official Mozilla server and not some special third-party release.