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When clicking links within an email from reputable organisations/sites I get SSL_ERROR_ACCESS_DENIED_ALERT.This is only time it happens & have cleared cookies

  • 3 replies
  • 1 has this problem
  • 21 views
  • Paskiausią atsakymą parašė FredMcD

keiron1
keiron1
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The only time it happens is with links within emails. I have tried clearing cookies,history etc but my I.T. skills / knowledge is limited. Many thanks .

The only time it happens is with links within emails. I have tried clearing cookies,history etc but my I.T. skills / knowledge is limited. Many thanks .

All Replies (3)

FredMcD
FredMcD
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Manually copy the link, then paste it in a new window/tab.

What is your e-mail provider? How are you accessing the e-mail? Browser, e-mail program?

Have you tried using another computer?

keiron1
keiron1 Klausimą uždavęs asmuo
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Hi, Thanks for that. I have tried copy and pasting which is ok when the link is there in full but usually it's a case of 'click here' or similar and then it doesn't work. I'm using mail.com and access it via firefox / search. I haven't tried another computer because I don't have another one and I assume it's a problem with my computer that I want to try and sort out. Thanks again for your suggestions.

FredMcD
FredMcD
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Right click on the 'link' and select Copy Link. After you paste it to the browser, check that it looks okay.