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facebook links are no longer visible on firefox browser

elisedep
elisedep
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as of a few days ago all the facebook links in the eblasts we created in Constant Contact have disappeared in every eblast ever sent and in new ones being created. What would cause this?

as of a few days ago all the facebook links in the eblasts we created in Constant Contact have disappeared in every eblast ever sent and in new ones being created. What would cause this?

Chosen solution

Could you give a link to a blast online, or are they only in emails?

Are the links missing only in Firefox or are they also missing when you view the messages in other browsers?

Could you test in Firefox's Safe Mode? That's a standard diagnostic tool to deactivate extensions and some advanced features of Firefox. More info: Diagnose Firefox issues using Troubleshoot Mode.

If Firefox is not running: Hold down the option key when starting Firefox.

If Firefox is running: You can restart Firefox in Safe Mode using either:

  • "3-bar" menu button > "?" button > Restart with Add-ons Disabled
  • Help menu > Restart with Add-ons Disabled

and OK the restart.

Both scenarios: A small dialog should appear. Click "Start in Safe Mode" (not Refresh).

Any difference?

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jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Chosen Solution

Could you give a link to a blast online, or are they only in emails?

Are the links missing only in Firefox or are they also missing when you view the messages in other browsers?

Could you test in Firefox's Safe Mode? That's a standard diagnostic tool to deactivate extensions and some advanced features of Firefox. More info: Diagnose Firefox issues using Troubleshoot Mode.

If Firefox is not running: Hold down the option key when starting Firefox.

If Firefox is running: You can restart Firefox in Safe Mode using either:

  • "3-bar" menu button > "?" button > Restart with Add-ons Disabled
  • Help menu > Restart with Add-ons Disabled

and OK the restart.

Both scenarios: A small dialog should appear. Click "Start in Safe Mode" (not Refresh).

Any difference?