Hi, cookies may have been turned off, so please see Enhanced Tracking Protection in Firefox for desktop.

If that isn't your problem try clearing the cache - How to clear the Firefox cache.

If your question is resolved by this or another answer, please take a minute to let us know. Thank you.

You can inspect and manage permissions for the domain in the currently selected tab via these steps:

• Click the "Site Identity Button" (globe/padlock) on the location/address bar
• Click "More Information" to open "Tools > Page Info" with the Security tab selected
• Go to the Permissions tab (Tools > Page Info > Permissions) to check the permissions for the domain in the currently selected tab

• http://kb.mozillazine.org/Websites_report_cookies_are_disabled