Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Keep getting redirected to a fake Adobe Flash Player site?

  • 6 replies
  • 6 have this problem
  • 16 views
  • Paskiausią atsakymą parašė yeokaiwei

more options

Every single time I open a link or even a new tab, I keep getting redirected to this page that tells me to update my Adobe Flash Player. It is a fake page. I accidentally downloaded it, not realizing what it was at first, and it put a bunch of crap on my computer, that I ended up having to do a system restore in order to get rid of everything.

What do I need to do, what can I do in order to keep this from happening? It's incredibly annoying. It doesn't appear to be an extension or anything of that sort. A redirect virus, maybe. But I don't know what to do to get rid of it.

Every single time I open a link or even a new tab, I keep getting redirected to this page that tells me to update my Adobe Flash Player. It is a fake page. I accidentally downloaded it, not realizing what it was at first, and it put a bunch of crap on my computer, that I ended up having to do a system restore in order to get rid of everything. What do I need to do, what can I do in order to keep this from happening? It's incredibly annoying. It doesn't appear to be an extension or anything of that sort. A redirect virus, maybe. But I don't know what to do to get rid of it.
Pridėtos ekrano nuotraukos

All Replies (6)

more options

You are Very Wise.

Only use the links with ADOBE in the link.

Update your Flash Player v16.0.0.235 https://www.adobe.com/products/flashplayer/distribution3.html Shockwave Director v12.1.5.155 http://get.adobe.com/shockwave/

Adobe Support https://forums.adobe.com/community/flashplayer

Please report this site to Adobe. Also;


. Whenever you get a message / popup that software / files need to be updated;

DO NOT USE ANY OF THE PROVIDED LINKS

While this may be a legitimate message, it could also be Malware or a Virus. Any time you want or need to check for upgrades, go to the web site of the True Owner of the program in question. For example, to check out Firefox, go to Mozilla.org. {web link}

You can sent a report to The FBI via their web site Internet Crime Complaint Center (IC3) {web link}

You can also report such a site at; Google Report Phishing Page {web link} which is the same when done while on site by going to Help > Report Web Forgery

more options

Your System Details shows;

Installed Plug-ins

Adobe PDF Plug-In For Firefox and Netscape "9.5.5" Adobe PDF Plug-In For Firefox and Netscape 10.1.11

Shockwave Flash 16.0 r0 Shockwave Flash 15.0 r0 Shockwave Flash 12.0 r0

Adobe Shockwave for Director Netscape plug-in, version 11.6.7.637 Adobe Shockwave for Director Netscape plug-in, version 12.1.3.153

Having more than one version of a program may cause issues.

Grab the uninstaller from here: Uninstall Flash Player | Windows Uninstall Flash Player | Mac Then reinstall the latest version.

Flash Player v16.0.0.235 https://www.adobe.com/products/flashplayer/distribution3.html Shockwave Director v12.1.5.155 http://get.adobe.com/shockwave/

more options

Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.

You can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us!

more options

Three posts and the unrelated fbi link, really Fred.

more options

Hello

James said

Three posts and the unrelated fbi link, really Fred.

+1

also i think that the fbi link it is not necessary, hey come on let's make the answers more simple, otherwise we confuse the users :-)