Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Jei jums reikia pagalbos, užduokite naują klausimą.

Password doesn't work?

  • 1 reply
  • 2 have this problem
  • 8 views
  • Paskiausią atsakymą parašė christ1

Andyl12
Andyl12
more options

I synced my thunderbird account to my phone over a year ago and initially had no problems sending/receiving email. 3 months ago I started to get a message saying "failed to sign in to account" I click on link and it requires me to enter my password again and every time I try this it comes back password incorrect. Where can I reset find my password? I didn't set up the thunderbird account so don't have the master password to view account details as there are 3 email addresses attached to account.

I synced my thunderbird account to my phone over a year ago and initially had no problems sending/receiving email. 3 months ago I started to get a message saying "failed to sign in to account" I click on link and it requires me to enter my password again and every time I try this it comes back password incorrect. Where can I reset find my password? I didn't set up the thunderbird account so don't have the master password to view account details as there are 3 email addresses attached to account.

All Replies (1)

christ1
christ1
  • Top 25 Contributor
more options

I click on link and it requires me to enter my password ...

What are you talking about?

I didn't set up the thunderbird account so don't have the master password to view account details ...

The master password protects account passwords Thunderbird has remembered. It is not needed to view account details.

To reset passwords Thunderbird has remembered: http://kb.mozillazine.org/Setting_and_changing_email_passwords