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New profile requires new account, but when I try to log in with a different account, it tells me the primary email must be used

I have a Firefox/Mozilla account associated with one email address. That is my "original profile." When I try to create a new "personal" profile, and I try to log in with… (ebele ya kotanga)

I have a Firefox/Mozilla account associated with one email address. That is my "original profile." When I try to create a new "personal" profile, and I try to log in with a different email address, it tells me that I have to log in using the primary email for my account. But I cannot do that, because I cannot be logged in to two profiles at the same time using the same account.

How can I create a different account for a different profile? I tried doing so, but it doesn't seem to allow me.

Open

Cant pin to taskbar

I recently installed firefox on my Windows 10 laptop, but i cant pin it to the taskbar via right click (this bug wont go away no matter what i do) and also cant open the … (ebele ya kotanga)

I recently installed firefox on my Windows 10 laptop, but i cant pin it to the taskbar via right click (this bug wont go away no matter what i do) and also cant open the start menu (also wont go away). I also tried to pin it directly via the exe, but for some reason, it opens another version of firefox, almost as if it was in another acount was logged in (i only have 1 account in firefox).

check the Youtube Video

please help yo -rafabo2012

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accidentally deleted my profile. How can I restore it so I can have access to all my email and addresses???

Have been using Thunderbird for years. Tried to set it up so my wife could also use it but the profile was the same as mine so when I deleted her profile, it also delete… (ebele ya kotanga)

Have been using Thunderbird for years. Tried to set it up so my wife could also use it but the profile was the same as mine so when I deleted her profile, it also deleted mine and now I do not have access. How can I recover my profile so I can have access to all my previous emails and email addresses??? Also, since I cannot access the profile it will not open the app menu so I do not have access to the version.

Open 1

How to identify which Firefox instance owns the opened Bookmark Manager?

The topic chosen is the best of a 'bad' list. I have started using the Multiple Profiles feature in Firefox. If I have two instances of Firefox running and I open the Boo… (ebele ya kotanga)

The topic chosen is the best of a 'bad' list.

I have started using the Multiple Profiles feature in Firefox.

If I have two instances of Firefox running and I open the Bookmark Manager in both instances there is no obvious indicator as to which Firefox instance a Bookmark Manager belongs.

I have currently created a folder within the Bookmarks Menu folder that has been given the same name as the profile. Is there a better way?

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Thunderbird Profile (copy/paste) no local folders/tasks updated

Hi, I am hoping that the community can help me find an answer to this. I have two computers that I use for work. The one in the office has TB running all the time and be… (ebele ya kotanga)

Hi, I am hoping that the community can help me find an answer to this. I have two computers that I use for work. The one in the office has TB running all the time and before I leave for the weekend/vacation I would close TB, copy the profile folder to a USB (or copy it to cloud) and then paste the profile folder on my work laptop (at home). While all the settings get copied (local folders structure, addons etc.) as I use IMAP, it downloads all the mail on the new system regardless. I thought that it should have the latest mail downloaded as part of the profile folder, is that not the case? The bigger issue is that none of the Completed Tasks Lists, Templates, etc. get updated. It still shows all the older stuff on the work laptop and no updates carry over from the PC (at work). Going through the profile folder I see multiple copies of the files prefs.js, folderCache.json, global-messages-db.sqlite appended as: prefs-computername.js and folderCache-computername.json etc. (The computername is the name of the PC - office/laptop) The profile name is the same between the two computers. TB is only started after the profile is copied locally. TB version is the same between systems. I am left scratching my head why somethings are copied but not others. Hoping that the community can help me here. Thanks!

Eyanolami 12 82

where have all my bookmarks and passwords gone?

Some day not so long ago, while I was busy with something else, something happened and I was asked to choose or create a profile. Since then nothing seems to be as I am u… (ebele ya kotanga)

Some day not so long ago, while I was busy with something else, something happened and I was asked to choose or create a profile. Since then nothing seems to be as I am used to during several years of Mozilla Firefox use, so I want to ask where have all my bookmarks and passwords gone? If it's because of the introduction of something called AI, then please let me rely on my own I. I don't trust the "A" version!

Klaus BB

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I had to log in to Thunderbird and when i did all my folders and previous emails have vanished.

I had to log in this morning, the first time as its automatic, and when i did all my folders and emails have gone. Where are they as there is important information in the… (ebele ya kotanga)

I had to log in this morning, the first time as its automatic, and when i did all my folders and emails have gone. Where are they as there is important information in there which i need. The page layout is different too as i can't delete anything. HELP

Eyanolami 3 9

104.9.0esr 64-bit: - Profile? What profile? (Lots of email, but the Thunderbird profile is MIA...and the app itself is hiding from me!))

Have been using the 104.9.0esr 64-bit release on Windows 11 for some time now (mostly for email, involving a number of email accounts) and have been generally satisfied..… (ebele ya kotanga)

Have been using the 104.9.0esr 64-bit release on Windows 11 for some time now (mostly for email, involving a number of email accounts) and have been generally satisfied...

...but discovered when I started looking into switching over to the 145 default release that I have a capital-P Problem. The first thing recommended on making that change is - sensibly - to back up one's Thunderbird profile. Only as far as I can tell, I don't *have* any such file anywhere on my system. [To answer the obvious question - yes, I've got "View" set in File Explorer such that it should be showing me hidden files.]

I have drilled downward through all the USERS subdirectories on my C: drive. "Default" and "Public" have nothing at all (as one might expect). My personal subdirectory has a Mozilla directory under "Roaming", and both a Firefox and a Thunderbird directory therein, but the only things in the Thunderbird directory are an empty folder labeled "Crash Reports" and a tiny "desktop.ini" file.

There is a "Mozilla Firefox" directory under Program Files, but nothing in that hierarchy looks applicable. There is a "Mozilla Maintenance Service" directory under "Program Files (x86)", but nothing there appears relevant. There is a "Mozilla [alpahnumeric hash]" subdirectory under "Program Data", but nothing there appears relevant.

And in fact, I begin to think I have a bigger issue than I thought I did...because the more I poke at my C: drive, the less I'm seeing...to the extent that I'm not at all sure where the Thunderbird program itself (not to mention a quite large accumulation of associated email) is being kept.

Which would be nice to know if one were attempting to back up one's mail before changing program versions....

Open 2 18

how do i see in my browser which email account i am signed in with

when i am in my browser how can i tell which email account this is for. i have two profiles each with a different email account, i want to able to see which one my curren… (ebele ya kotanga)

when i am in my browser how can i tell which email account this is for. i have two profiles each with a different email account, i want to able to see which one my current browser is tied to.

Open 1

Firefox Profiles is actively destructive!

Today I got on my laptop and opened Firefox like I do every day. The browser looked different. It was an ugly purple color. A window showed me information about 'Prof… (ebele ya kotanga)

Today I got on my laptop and opened Firefox like I do every day. The browser looked different. It was an ugly purple color. A window showed me information about 'Profiles'. I didn't want any 'Profiles', I just wanted my regular Firefox Browser. So I deleted the Profiles. This also ended up deleting all of my bookmarks and passwords!! It took the last two hours and working with AI to recover my most recent backup which was two years old. Firefox hasn't been backing up any of my data that I actually need, and it actively deleted the things I rely on. Your devs and designers really messed up on this one. I bet no one uses Profiles, but everyone uses passwords and bookmarks to some degree. Why would you build it like that?! Shame, Mozilla. This was a serious error on your part. Bad product design. Make it easier to back up the things we need. Get rid of this useless 'Profiles' function that I bet no one uses.

Open 1 27

fire fox keep pop me this: This profile was last used with a newer version of this application. Please create a new profile.

I already signed in with my account, but it still pop up this:" fire fox keep pop me this: This profile was last used with a newer version of this application. Please cr… (ebele ya kotanga)

I already signed in with my account, but it still pop up this:"

fire fox keep pop me this: This profile was last used with a newer version of this application. Please create a new profile.

Open 1 9

Question on Profiles

I'm having a connectivity issues. Did some searching which directed me to the Appdata Profiles folder. When looking inside I see Mail and ImapMail. Both have numerous … (ebele ya kotanga)

I'm having a connectivity issues. Did some searching which directed me to the Appdata Profiles folder. When looking inside I see Mail and ImapMail. Both have numerous folders inside. Too may I believe. Based upon the screen prints of the folder's contents, do you see conflicts?

I have three email addresses with Outlook.com.

Pop.windstream I have not used in many years. Not sure what others I could possible delete.

Thanks.

Open 6 9

Thunderbird keeps re-downloading all email/folders for all accounts

Thunderbird has started acting as if it is the first time being opened after entering in all account info. All the folders expand down the left side (as if it's just fin… (ebele ya kotanga)

Thunderbird has started acting as if it is the first time being opened after entering in all account info. All the folders expand down the left side (as if it's just finding them for the first time) and all email is re-downloaded.

Thunderbird is up-to-date using 151.0.1 on Microsoft Windows 11.

I have setup the same accounts in Microsoft Outlook, the issue is not happening in Outlook.

The email server is Ubuntu Linux, Postfix, Dovecot.

Open 9

How to change Firefox profile FOLDER name? (MacOS)

How do I change a profile folder's name without causing any problems? I'm on a Mac. I know I can change a profile's name for internal Firefox use (by going to about:profi… (ebele ya kotanga)

How do I change a profile folder's name without causing any problems? I'm on a Mac.

I know I can change a profile's name for internal Firefox use (by going to about:profiles in the URL address section of the browser), but the cryptic folder names remain the same. I've read that you should never change a profile folder's name directly (inside ~/Library/Application Support/Firefox/Profiles/), so is there another way?

I run both the standard version of Firefox and the developer edition on the same computer, so it would be nice to immediately see which profile folder belongs to which Firefox version by their names.

Open 18

a pop up for firefox

When I click on a link in outlook recently, I have been getting an seperate firefox pop up but it has none of my passwords. How do i set up to have all the info as the re… (ebele ya kotanga)

When I click on a link in outlook recently, I have been getting an seperate firefox pop up but it has none of my passwords. How do i set up to have all the info as the regular firefox browser I use.

Open 1 9

Dislike profile jazz

Hate the profile jazz. Need to proceed with old format if possible. Having problems downloading and getting set up with new browser

Open 18

Unable to delete profiles with the new profile system. How do I remove them?

I have used the new and old profile system, and I use Firefox Nightly. On one of my profiles I am unable to delete profiles created with the new profile system. When I us… (ebele ya kotanga)

I have used the new and old profile system, and I use Firefox Nightly. On one of my profiles I am unable to delete profiles created with the new profile system.

When I use Manage profiles and click the delete icon I get about:deleteprofile but clicking the Delete button nothing happens. The display doesn't change, no message appears in the browser console, and the profile doesn't get deleted.

This is running Firefox Nightly 153.0a1. When I use Firefox 151 on the same system (different profile) the delete works fine. When I use the same version of Firefox Nightly on a different system about:deleteprofile works fine.

Both computers are running Ubuntu 24.04.4 LTS. The new profiles don't show up in about:profiles. I now have several profiles I can't delete following the instructions from https://support.mozilla.org/en-US/kb/profile-management#w_delete-a-profile . Most of them I created, closed the window, and immediately tried to delete.

Following the instructions from https://support.mozilla.org/en-US/questions/1572980 and https://bugzilla.mozilla.org/show_bug.cgi?id=2000125#c4 I looked at the toolkit.profiles.storeID preference. The preference is the same in the child profiles as in the original profile.

I tried starting the original profile in Troubleshoot Mode. That had no effect on the behavior.

Open 2 9

Stop Profile request and go back to how I had it setup.

You guys did an update that now makes me choose a profile every time I log in. WHY? Keep it simple. I tried to go into Profile and keep it simple. Can you tell me h… (ebele ya kotanga)

You guys did an update that now makes me choose a profile every time I log in. WHY? Keep it simple. I tried to go into Profile and keep it simple. Can you tell me how to go back to reset the old way?

Sometimes, you should leave well enough alone. Right????? HMMMMM???

All I want to do is open Firefox and go to my default page. Okay?

I will wait for your response.

Open 1