Showing questions for topic:

Unable to set up passkey with thumb drive

Mozilla passkey will not download to thumb drive. Am I missing something when attempting to set up a passkey through USB connection? Using Windows 10 on a laptop. Regards… (ebele ya kotanga)

Mozilla passkey will not download to thumb drive. Am I missing something when attempting to set up a passkey through USB connection? Using Windows 10 on a laptop. Regards, George

Open

How do I save my Firefox passkey to a third-party password Manager?

I was creating two-factor authentication for my account and when I tried to create a passkey the only options were to use iPhone, iPad, or Android device, or Security key… (ebele ya kotanga)

I was creating two-factor authentication for my account and when I tried to create a passkey the only options were to use iPhone, iPad, or Android device, or Security key (see screenshot).

There's no option to add the passkey to a password manager (I'm using BitWarden).

I'm using Firefox Version 155.0 (64-bit) on Windows 11 (25H2).

Open

Well-known (webauthn) not working firefox version 140.14.0

Hello team, I've implemented passkey (webauthn). All browsers working fine along with firefox for regular passkey But we implemented ROR (well-known/webauthn)… (ebele ya kotanga)

Hello team,

            I've implemented passkey (webauthn). All browsers working fine along with firefox for regular passkey But we implemented ROR (well-known/webauthn) for cross domain using rpid (https://web.dev/articles/webauthn-related-origin-requests). Only this is failing for cross domain passkey in firefox where other browsers working good. I am using firefox version 140.14.0. I know its bit old but just asking does it support? We've some limitation so not able to test latest version of firefox. I am getting below error in console

"A resource is blocked by OpaqueResponseBlocking."

Any help regarding this will be appreciated.


Regards! Sourav

Open 4

Facebook security login failure on firefox

Hi, the problem is simple: I cannot pass the security gate of Facebook/Meta at passkey scan. Just because Firefox engine doesn't fire the passkey options from Windows Sec… (ebele ya kotanga)

Hi, the problem is simple: I cannot pass the security gate of Facebook/Meta at passkey scan. Just because Firefox engine doesn't fire the passkey options from Windows Security.

May the dev team see this before I switch to Chrome as my default browser, as this has been inconvenient for months. And you won't happen to see this bug.

To the community, if you know how to fix it, would love to get your advice.

Thanks, T.

Open 3

Set up passkey

Hello, I am trying to set up firefox to add a passkey to sign in into bitwarden. In bitwarden I added my Yubico key in order sign in into my account. Unfortunately, when … (ebele ya kotanga)

Hello,

I am trying to set up firefox to add a passkey to sign in into bitwarden.

In bitwarden I added my Yubico key in order sign in into my account. Unfortunately, when I try to log back into my account with my Yubico key it doesn't work.

Does firefox support passkey ?

Thank you very much in advance for any help.

Open 1 1

Passkey keeps timing out or cancelling during setup – what can I do?

I would like to set up a passkey to make logging in more convenient, but it keeps failing. My network connection is normal, and I don't have a VPN turned on. After enteri… (ebele ya kotanga)

I would like to set up a passkey to make logging in more convenient, but it keeps failing. My network connection is normal, and I don't have a VPN turned on. After entering the verification code, I don't do anything—I just wait for the passkey to be sent. But either it times out or says it's been cancelled, even though I haven't done anything. I've also tried using mobile data, but the same thing happens. I hope you can help me. Thank you.

Solved 4

How can I find a Firefox version that accepts passkeys?

I want to use passkeys while also using Firefox. I read an online article that says this function is considered to be experimental. If so, it seems that it is experimenta… (ebele ya kotanga)

I want to use passkeys while also using Firefox. I read an online article that says this function is considered to be experimental. If so, it seems that it is experimental only with Firefox. I'm able to use them on every other browser I have. Where is the Firefox version that supports them?

Open 4

我是指通行密钥不是设置超时就是已取消,我输了验证码后什么都没做,就等密钥出现,就这样了

我想设置通行密钥,这样登录方便,但是经常失败,我的网络正常,没开VPN,我在输了验证码后什么都没做,等着发通行密钥,可是不是说超时就是已取消,我什么都没做,开了流量也是这样,希望你们能帮我,谢谢

Solved 14 59

Passkey request!

I can't log on my Amazon account because I keep getting a request for a passkey setup from Firefox with a USB. This goes beyond my tech savvy. I was working fine before. … (ebele ya kotanga)

I can't log on my Amazon account because I keep getting a request for a passkey setup from Firefox with a USB. This goes beyond my tech savvy. I was working fine before. This started with my last order with Amazon a couple of weeks ago. Can this situation be resolved from my Mozilla account and how?

Open 2

Cannot login into Shopify using passkeys with the Bitwarden extension

Everyday Shopify asks me to verify my account but when I try to do so using my passkey it fails with the following error message: “We’ve encountered an error accessing yo… (ebele ya kotanga)

Everyday Shopify asks me to verify my account but when I try to do so using my passkey it fails with the following error message: “We’ve encountered an error accessing your passkey. Try again or use a different method.”

When I hit the “Verify” button I can see a POST request being made to https://accounts.shopify.com/user-verification/passkey?native_app=false&os_name=other&token=XXXXXXXXXX and it gets a 200 response with the following JSON:

``` {

 "result": "error",
 "reason": "user_submission_canceled_passkey",
 "credential_options": {
   "challenge": "YYYYYYYYYYY",
   "timeout": 120000,
   "extensions": {},
   "allowCredentials": [
     {
       "type": "public-key",
       "id": "ZZZZZZZZZZZZZZ"
     }
   ],
   "rpId": "accounts.shopify.com",
   "userVerification": "preferred"
 },
 "selected_method": "passkey",
 "other_info": {},
 "severity": null

} ```

(I’ve redacted some information from the request URL and the response body)

The passkey popup from Bitwarden never opens.

I then use 2FA with my authenticator app and am able to login.

I’m using Firefox 153.0.1 and the Bitwarden extension 2026.7.0.

This used to work fine for me some time ago and I can still use passkeys using Chrome + Bitwarden on the same computer.

I've contacted Bitwarden's support and they tell me the problem resides either with Firefox or with Shopify. I've also posted this issue in Shopify's community forums and people tell me it looks like it's Firefox who's cancelling Shopify's POST request given the "user_submission_canceled_passkey" error code.

Shopify's community forums post: https://community.shopify.com/t/cannot-login-using-passkeys-on-firefox-using-bitwarden/659008

Open

I couldn't save my key.

I couldn't save my key because the tab closed automatically during a computer bug. (to the "fbi agent in my computer": fu.) I'm guessing that it was an issue with my comp… (ebele ya kotanga)

I couldn't save my key because the tab closed automatically during a computer bug. (to the "fbi agent in my computer": fu.) I'm guessing that it was an issue with my computer and not the browser, but in case it is a firefox issue:

firefox opened two of my browser extensions that were in the extensions folder:

  • Adblock, with a page highly pushing to give them money
  • Capital One Shopping, with two identical user agreements I was meant to sign

I don't need a detective on the case, but I would really like to get my encrypted key somehow. and if it didn't give the fbi agent more sensiti!e info, that would be great.

Thanks!

Open

my data from my mozilla account was deleted and I can't log in with my email

My data from Firefox was deleted and my email and password were deleted by mistake Can I still use my original login email without a password and use my biometric finger… (ebele ya kotanga)

My data from Firefox was deleted and my email and password were deleted by mistake Can I still use my original login email without a password and use my biometric fingerprint instead.

Open 1