Write button doesn't work

After the last update to Thunderbird 139.0.2 on a windows 10 computer, the write button doesn't work. When I click it nothing happens. I receive messages and can even … (ebele ya kotanga)

After the last update to Thunderbird 139.0.2 on a windows 10 computer, the write button doesn't work. When I click it nothing happens. I receive messages and can even reply to messages I just can't write new messages. The error console shows an error: 1750426957343 addons.xpi WARN Checking C:\Program Files (x86)\Mozilla Thunderbird\distribution\extensions for addons UnknownCollectionError: Unknown Collection "thunderbird/moz-essential-domain-fallbacks"

   UnknownCollectionError resource://services-settings/RemoteSettingsClient.sys.mjs:189
   sync resource://services-settings/RemoteSettingsClient.sys.mjs:635

EssentialDomainsRemoteSettings.sys.mjs:110:15 UnknownCollectionError: Unknown Collection "thunderbird/url-parser-default-unknown-schemes-interventions"

   UnknownCollectionError resource://services-settings/RemoteSettingsClient.sys.mjs:189
   sync resource://services-settings/RemoteSettingsClient.sys.mjs:635

SimpleURIUnknownSchemesRemoteObserver.sys.mjs:114:15

I think I have turned add-ons off and still have the problem.

Asked by P_Hess mikolo 2 mileki

Last reply by P_Hess ngonga 1 eleki

Change Send From when sending calendar invitation

I have several email accounts. One of these has a calendar linked to Google. I use this for calendar invitations from any of my accounts. However, I need to be able to se… (ebele ya kotanga)

I have several email accounts. One of these has a calendar linked to Google. I use this for calendar invitations from any of my accounts. However, I need to be able to send calendar invitations from the non-linked account like you can in Outlook. There, each time you add contacts to an invitation, you get an option to send From: Does Thunderbird have this capability? BTW I am not talking about setting default account. I need to be able to select when I create an invitation.

Asked by ian82 ngonga 1 eleki

Body text of emails lost and also no forwarding possible of all emails in local folder based on a NAS

Hi there I tried many solutions that I found concerning body text not displayed. But hat no success. Let me describe in detail. From one day to the other the following ha… (ebele ya kotanga)

Hi there I tried many solutions that I found concerning body text not displayed. But hat no success. Let me describe in detail. From one day to the other the following happened. 1. Emails in the local folder stored on a NAS (for archive purposes) did no longer display the body text (from one day to the next) However I could still transfer them into the corresponding inbox and then read them. 2. Upon trying to change settings, reinstalling the newest version of Thunderbird and also an older version, the solution of putting the emails into the inbox and reading them or forwarding them to another account does no longer work What I tried:

      1. Repair the Folder:
      2. Rebuild the Global Database:
      3. Check for Add-on Conflicts:
      4. Verify Account Settings:
      5. Examine Local Folders Storage:

Now my knowledge is depleted and I am looking for help. Thanks in advance. nelexc

Asked by nelexc bangonga 3 eleki

Email from Aliexpress are not fully showed in Thunderbird for Android in Dark Theme

Hi, some emails are not readable or better say visible in Thunderbird for Android in Dark Mode. In Light mode it's fully visible (see Screenshots). Is it an issue in Thun… (ebele ya kotanga)

Hi, some emails are not readable or better say visible in Thunderbird for Android in Dark Mode. In Light mode it's fully visible (see Screenshots). Is it an issue in Thunderbird, or it's a problem of the email format?

Asked by nebu kadnezar bangonga 7 eleki

Outlook email address shows up as jumbled mess in Thunderbird - Sending and receiving addresses are also swapped

I have two issues that are related to a buggy interaction between Thunderbird and Microsoft's email server. Issue (1) When I send an email with my Outlook email address … (ebele ya kotanga)

I have two issues that are related to a buggy interaction between Thunderbird and Microsoft's email server.

Issue (1) When I send an email with my Outlook email address (from the Android app or from outlook.live.com, but not Thunderbird), my email address shows up as a jumbled mess in the sent folder on Thunderbird.

It appears to the effect of

IMCEAEX-_O=FIRST+20ORGANIZATION_OU=EXCHANGE+20ADMINISTRATIVE+20GROUP+XXXXXXXXXXXXXXXXX+29_CN=RECIPIENTS_CN=XXXXXXXXXXXXXXXX@sct-XX-XX-XXXX-X-msonline-outlook-6f06c.templateTenant

(I have masked some potentially sensitive information).

In the sent folder on my Outlook Android app, my email address looks normal. It also looks fine on a browser in outlook.live.com. However, it's in the sent folder on Thunderbird that my email address is a mess.

Issue (2) When my Outlook email address is involved, the sending and receiving email addresses in the "correspondent" field are swapped in Thunderbird.

There are a couple situations where this swap happens:

  1. Sending an email with my Outlook email account (either through the Android app or outlook.live.com, but not Thunderbird). In my Outlook sent folder on Thunderbird, the "correspondent" field shows my jumbled email address and not the receiving address, such as bob@gmail.com. Likewise, In the inbox of the receiving email account (such as bob@gmail.com) on Thunderbird, the "correspondent" field shows bob@gmail.com and not my Outlook email address.
  2. Sending an email with any other account in Thunderbird to my Outlook email address. In my Outlook inbox on Thunderbird, the "correspondent" field shows my Outlook email address (this time unjumbled) and not the sending email address. However, in the sent folder of the sending email account in Thunderbird, the "correspondent" field shows up correctly (i.e., my Outlook email address).

These two issues are perplexing and probably related. Thank you for any help!

Asked by floen mikolo 4 mileki

Last reply by floen mokolo 1 moleki

Thunderbird for Windows has far more items in Inbox than TB for Android

OK, I give up. As far as I know, my settings for TB for Android are the same as TB for Windows. However, I have 1300 emails in the Inbox in TB for Windows (and can search… (ebele ya kotanga)

OK, I give up. As far as I know, my settings for TB for Android are the same as TB for Windows. However, I have 1300 emails in the Inbox in TB for Windows (and can search them), but only about 20-30 in TB for android (hopeless for a search). What am i doing wrong?

Asked by Tombarkas bangonga 23 eleki

Can't determine which filter is affecting my messages

I have a couple of hundred filters and one of them occasionally kicks in and unexpectedly moves certain messages to a new folder but I can't figure out which filter it is… (ebele ya kotanga)

I have a couple of hundred filters and one of them occasionally kicks in and unexpectedly moves certain messages to a new folder but I can't figure out which filter it is. Rather than me going through every filter manually, can't Thunderbird tell me which filter affected a given message? I'd like to be able to right-click a message and be shown the exact filter(s) which affected it.

Asked by mozilla448 mokolo 1 moleki

Last reply by mozilla448 mokolo 1 moleki

Archiving a message in my Feed accounts moves to email account

Updated from 138.xx to 139.02 today. Archiving from either of my two feed (RSS) accounts doesn't work right. I click archive button, instead copies to the archive folde… (ebele ya kotanga)

Updated from 138.xx to 139.02 today.

Archiving from either of my two feed (RSS) accounts doesn't work right. I click archive button, instead copies to the archive folder of first email account in list.

Used troubleshooting mode to disable addons, still happens. Saw nothing in changelog to explain this.

A bug?

Asked by ownedbycats mokolo 1 moleki

No messages found

Since 5.18.2025 I get a "no message found" in my sent folders and other folders. "Find" will still find the messages and they can be opened, but I can't get the email fo… (ebele ya kotanga)

Since 5.18.2025 I get a "no message found" in my sent folders and other folders. "Find" will still find the messages and they can be opened, but I can't get the email folders to display. I know they are still there. Version 128.10.2esr. How can I get them to display in the folders?

Asked by Robert Corbett sanza 1 eleki

Last reply by Robert Corbett mokolo 1 moleki

How can I build an incremental backup of a webmail account ?

Can I use Thunderbird to build an incremental local backup/archive of all messages transiting (incoming/outgoing) a webmail account ? Any idea how to achieve this&n… (ebele ya kotanga)

Can I use Thunderbird to build an incremental local backup/archive of all messages transiting (incoming/outgoing) a webmail account ?

Any idea how to achieve this ?

My problem is:

  • A POP3 account will miss all folders except the Inbox. (It's a pity that POP4 has not gained traction yet.)
  • An IMAP account creates a mirror, not a backup. Remote deletions in the webmail account must not delete messages from my backup and vice versa.

detailed requirements:

  • one-way sync only, since a local backup/archive must be built, not a mirror (two-way synchronization):
    • Remote deletions must not cause local deletions (otherwise it would be a mirror, not an archive/backup).
    • Local move/delete operations must not be reflected back to the mail server.
    • Read‐only access to the mail server: no moves, deletes or flags remotely.
  • All messages in all folders must be included in the backup: Inbox, Sent, custom folders, etc. Since POP3 can only back up the Inbox, I will probably have to settle for IMAP to include all folders.
  • No duplicates: Messages must not be stored locally more than once.
  • Messages must be stored as full offline copies locally (not just headers).

Asked by welcome mikolo 3 mileki

Last reply by welcome mokolo 1 moleki

How to recover specific account's mail

hello I left account A (Google) and I am mainly using account B (Google) now. However, when I search for the mail of account A, it only shows the result, but after clicki… (ebele ya kotanga)

hello I left account A (Google) and I am mainly using account B (Google) now. However, when I search for the mail of account A, it only shows the result, but after clicking it, it shows that there is no mail. How can I recover it? This is because the most important mail is in account A. PLEASE HELP ME....

Asked by Lucia baposo 2 eleki

Last reply by Lucia mikolo 3 mileki

Images are missing when redirect messages using filters in Thunderbird

Hello! We use some filters in thunderbird to manage messages redirection to other mail-boxes. When message body contains any image, it disappears after redirection via f… (ebele ya kotanga)

Hello!

We use some filters in thunderbird to manage messages redirection to other mail-boxes. When message body contains any image, it disappears after redirection via filter rule.

When you forward same message to the same person by hands - works great, nothing is missing.

Can you help with any suggests / advises for thunderbird client config to fix this?

We use Thunderbird 115.5.0 (64-bit).

Thank you.

Asked by fireguard_tsu mikolo 3 mileki

Spam and Draft Folders are in the Trash Folder

I know this question has been asked before, but haven't been able to resolve the issue - I have in my Trash folder, the Spam and Draft folders there, no idea how they got… (ebele ya kotanga)

I know this question has been asked before, but haven't been able to resolve the issue - I have in my Trash folder, the Spam and Draft folders there, no idea how they got there. I use multiple computers and have the same issue on all. I am running Thunderbird 128.11.1esr (64 bit) on my desktop, which is Linux Mint.

If there are any suggestions on how to move the folders back to their original location, would be good, unless I have to now live with it.

Thanks, V1King

Asked by V1King mikolo 3 mileki

account set up

On my new laptop (Acer Aspire) I set up my gmail account without a problem, but T-bird will not set up my business account (on my domain, hosted by midphase/stackmail). I… (ebele ya kotanga)

On my new laptop (Acer Aspire) I set up my gmail account without a problem, but T-bird will not set up my business account (on my domain, hosted by midphase/stackmail). I used all the settings from my t-bird account on my old laptop, but nothing I try works. I get a yellow box with the message "Unable to log in at server. Probably wrong configuration, username or password". I also tried lettting Thunderbird find the settings; they didn't work either.

What next?

Asked by Howard Mittleman mikolo 3 mileki

Thunderbird email "move" problem

I was moving stored emails between folders. After many moves, when moving a group, the move failed with message "TOO BIG" APPEND  ??. Since then, I have been unabl… (ebele ya kotanga)

I was moving stored emails between folders. After many moves, when moving a group, the move failed with message "TOO BIG" APPEND  ??. Since then, I have been unable to move or copy even single emails. How can this be cleared?

Asked by ndself mikolo 3 mileki

Deleted messages missing from Trash folder

I have set my account to "Don't delete any messages", because I frequently want to reread a deleted message in my Trash folder. However, when I go into my Trash folder to… (ebele ya kotanga)

I have set my account to "Don't delete any messages", because I frequently want to reread a deleted message in my Trash folder. However, when I go into my Trash folder to search for a deleted message, I am finding that messages older than a certain date have disappeared, although I've done nothing to permanently delete them. For example, today everything older than May 3 is gone. What can I do to prevent this?

thanks, CW

Asked by chriswebb poso 1 eleki

Last reply by chriswebb mikolo 3 mileki