Thunderbird Community Forum

Hello,

I have had this issue since at least 2022 starting with version 102.4.1. I am currently running 128.1.0esr on OS 14.6.1.

I figured I would post again, as it has been a few years and the previous posts are now archived, to see if any new solution options are known.

In short, Thunderbird runs perfectly fine in troubleshoot mode. When launched normally, it locks up as soon as it checks for new messages, I get the spinning beach ball, and I have to force quit to close it. Letting it sit for an extended time has no impact. Screenshot of status when it locks is attached.

If I start in Troubleshoot Mode it works normally. No problems at all. I don't appear to have any add-ons or extensions running, so I don't understand why this is fixing things. I've just been running it in troubleshoot mode for years now, which is fine, but annoying.

The only themes, extensions, or add-ons present are "light," "dark," and "system theme -auto." Nothing else.

I had read a previous post about disabling access to Contacts in System Preferences, I tried that, no luck. I also deleted all add-ons and extensions files, and folders. Folders were empty, no change.

Any other theories?

Hiya,

I just started setting up Thunderbird and I have come across a bug. At least, I think it's a bug.

The situation: I'm viewing favorite folders and unified folders. What I want, is to show some unified folders in my favorite folders. That is, my unified inbox, drafts, and sents. So, I right click on them, I select "✅ Favorite folder" and they appear among my favorite folders. All good, right? However... When I restart Thunderbird, the unified inboxes have disappeared from my favorite folders. And when I right click them, it still says they are marked as "✅ Favorite folder" And the way to make them reappear is by deselecting and reselecting them as favorite folders. See the picture.

So, what is happening? Is this a bug? My guess is that it is. Could anyone help me to circumvent this?

I have used Thunderbird for quite a while so finally sent a donation. Withing a few months, my emails won't send. Sometimes they won't receive either. I went to Comcast and asked for help and they gave me a new password for one email address and it worked for a few days now NOTHING. I'm so frustrated! I don't believe it has anything to do with Thunderbird but since Comcast is no help, I'm desperate. I have 4 email addresses and each is important to have access to. Please help me. Linda Collison van der Veur SillySam@comcast.net LatonHigh@comcast.net TahoeDocTom@comcast.net kissincousin@comcast.net

Ubuntu 24.04, Thunderbird 128.1.0esr (64-bit)

I have a mix of POP and IMAP accounts. All are read when starting Thunderbird, I receive the messages. But then, only the IMAP accounts get the messages, whatever the configuration of the Server Settings. I.e. no messages for the POP accounts from "Check for new messages every X minutes", nor from "Get Messages". I have to restart Thunderbird to get the new messages for the POP accounts.

Everything worked well before, this problem happens since I have upgraded Xubuntu from 22.04 to 24.04, where the Thunderbird package switched to a mandatory Snap, where it upgraded to 128.1.0.

I have multiple email accounts configured in Thunderbird, all of them are IMAP and hosted through Google/gmail.

Occasionally emails that I delete or move to folders will return to my inbox. This happens very irregularly. Sometimes it happens daily, sometimes it can go many days without an occurrence.

If emails are sorted within the gmail browser interface, the problem never happens.

I've tried a complete deletion of Thunderbird and all app data, and resetting all email accounts but the problem persists.

Thanks in advance!

Last night, after transferring several emails from my Inbox to another folder listed in the left sidebar, I later discovered that they were corrupted and looked like this:

Received: by 2002:a05:6830:c8b:b0:70f:5b16:394e with SMTP id bn11csp798892otb;

       Thu, 29 Aug 2024 11:10:24 -0700 (PDT)

X-Google-Smtp-Source: AGHT+IH2nbVZyZiCOmfmlo//5s738npdwGHURCCYVNOi/7sQnA0yXsht4BSfL7lfN+f3jqO7thY/ X-Received: by 2002:a05:620a:448a:b0:79f:1352:8318 with SMTP id af79cd13be357-7a8084a6ee2mr565344185a.4.1724955024593;

       Thu, 29 Aug 2024 11:10:24 -0700 (PDT)

ARC-Seal: i=1; a=rsa-sha256; t=1724955024; cv=none;

       d=google.com; s=arc-20160816;
       b=ozvQYozIzSqSgd80kdPRZZAqiil5/r0UUIRHhVhxl1aNA/yURiQVbHcQL14i/XE4ml
        u9qo6fmx1mHONqenQ2PQWeFnjswDVjdpBcohjplhSP3GM17LSYZc01F3a13UkF27OyVb

Now, that is not happening. What did happen, and how can I get them back in their proper form?

I am a 20-year (give or take) user of Thunderbird, and it is getting almost unusable.

I am hopeful someone can help.

A lot of context....

My principal account is at Comcast (POP3; normal password), but a consulting gig has caused me to add a Outlook account (POP3; OAuth2). And I think that (along with Thunderbird updates within the past year) are the cause of my issues. And the only circumvention I have found is restarting. And yes, I have a large, multi-decade collection of e-mails in about 100 local folders.

Issues that appear intermittently:

1) Pauses (for instance, while composing e-mails) lasting up to 15 seconds where Thunderbird is unresponsive to keystrokes or other UI gestures. 2) Sometimes there are permanent "(Not responding)" lockups. Also there are times where the address book is inaccessible until Thunderbird is closed and restarted. Restarting is also the frequent cure for the persistent authentication issues. 3) Inability to access address book implicitly or via menu item 4) On start-up, generally both accounts get authenticated, but I keep getting nags to enter the Outlook password - If I ignore the nag, it pops up every couple of minutes. If I enter the password incorrectly, it tells me, but if I enter it correctly the login screen goes away, but login screen reappears within a few minutes. 5) Likely in conjunction with (4) above, I intermittently cannot send e-mails outbound to the Comcast account, with Tbird complaining about authentication; reentering the Comcast password does not help until I restart. 6) If (5) above happens, when I restart Tbird, I have to reenter Comcast passwords, even though I always select "remember password" 7) nstmp folders keep getting created.

Thank you for any assistance you can offer.

Jonathan

The recent upgrade to 128.1.1esr (64-bit) has left a bug that I cannot find a way to correct. The unified folders feature is very slow and prone to freeze. In particular, when I attempt to delete emails from the Junk or Trash folders, I cannot do so. Right clicking on any of the accounts of the primary unified folder does not reveal the menu. The program will freeze for several seconds and then may even open up a new instance of TB. The regular account folder work fine.

In Thunderbird, which I have used for years, there were some 95 messages in a folder. For some unknown reason (did my mouse finger slip perhaps?) they disappeared. I can see them by using "Search", but would very much like to restore them to their folder -or any folder. Can someone advise?

I have (I hope) attached a screenshot of what ""search" produces - any idea as to how I can get these messages back into a folder? I've tried making a new one, but that didn't work.

Roy

I was moving an email folder in Thunderbird the other day and once the move function was complete, many of the messages will not load. In other words, once moved I can no longer access them. Any tips? If I click on that folder TBird just sits and says it's loading but it never catches up. TIA!

Hi,

I am working with Thunderbird Nebula 128.1.1esr. The problem I encounter is that I can not change contact information in my adressbook. Also deleting e-mail adresses in a mailinglist is nog possible. Even delete a mailinglist and add a new one is not possible since these actions are not available the text is gray and cannot be selected.

I am working on an iMac M3 24" Sonoma 14.6.1.

Can someone tell me the solution

Hello,

I tried to add an email account but failed because of the error message on the screenshot.

I was able to add an email account within @163.com. This one has an APP specific password, not sure if that's the reason.

If someone could assist with this, it would be appreciated.

Thanks.

I recently had to reinstall my email account in Thunderbird when Yahoo (unannounced) changed their password policy. My email is billdinger@cox.net but is now being handled by Yahoo. Before this reinstall, everything had worked perfectly for years. However, Thunderbird is now downloading emails on it's own although I have told it not to via the Account settings - see attachment.

I normally use an intermediary program between Yahoo and the server called Pop Peeper which checks the mail and I delete mail I don't want to look at on the server using that program, then I activate Thunderbird which, as a result, just has access to the mail I want to see. Again, I have used this arrangement for at least 15 years without a problem.

I deactivated the email checker program to see if Thunderbird was doing the downloading of all mail on it's own and this is the case. What can I change or fix to stop this behavior?

Bill

PS - I'm not sure if the image I intended to attach completed uploading. The message on the page says "Uploading "TB Settings.jpg" but doesn't indicate it was completed. It's a small file 153 KB.

I'm on T'bird 128.1.1esr and have been a user for many years. I use T'bird to manage 5 email accounts.

In previous versions if there are new emails the Inbox folder turns blue and tells me how many new emails have been received. This is particularly useful to me as with so many email accounts to monitor I have a number of rules that move new emails into folders thus with the target folder colour changing to blue I (1) know how many new emails I have received and (2) I can make sure I find them all.

Except that this is no longer working. Sometimes the indication is that there are x new emails yet none appear, at other times there are x new emails but I cannot find them all (assuming they exist in the first place, see my first point) as it seems some folders with a new email are no longer turning blue.

I don't think this is a setting issue, it seems to have started with the last one (or maybe, two) Thunderbird updates.

Regards

Gary Thomas UK

Afte sending a mail, the popup menu shows that a copy is trying to be sent to the sent-file ( blue bar ) Nothing happens and system freeze. Opening the sent file shows message is there, but when trying to open it, system freezes again. It started about a week ago. Sincerely Jan Nielsen My accounts Jan.nielsen@demax.dk sales@demax.dk Business@ demax.dk

Dear Sir/Madame,

I am running Thunderbird v. 128.1.1esr, and having the problem, that all the content of my emails older than a given date vanished. I have all the heathers, but all the emails are empty.

Can you please give me some advise, what could be the reason? Thank You in advance! Norbert

Suddenly yesterday Thunderbird stoped to connect to my imap account. I managed to change to pop and it works, but i can only download inmail and no settings. I have Hostinger Titan Email since years. There is no problem at their end.

Regards Ben

Bonjour, utilisateur depuis de nombreuse année de Thunderbird, je rencontre un problème depuis juillet 2024. En effet sur l'ensemble de mes comptes, lors de transfert de mail avec pièce jointe, celle-ci n'est plus inclus dans le mail. pouvez vous m'aider merci.

I get emails from pinterest, & a couple others but, when I click on them, I can't read them, as they go away. You say kindness is at the heart of the community, so making my emails go away, is not kindness. C. Marek