Thunderbird Community Forum

Good morning,

I have a Thunderbird desktop client connected to an email on a Smartermail server via IMAP. Receiving mail just fine, but sent mail stalled on the send then gives the following error.

Your message was sent but a copy was not placed in your sent folder (Sent Items) due to network or file access errors. You can retry or save the message locally to Local Folders/Sent Items-chrissy@fruitacoop.com.

I can switch it to save to a local sent folder, but that is not a viable permanent solution. I have searched and followed all suggested troubleshooting steps I could find in the community forums without success.

Steps tried: - completely removed the account and added it back - completely removed Thunderbird and all app data, reinstalled - Tried many suggested "copies and folders" configurations

All unsuccessful. If anyone has had this issue and has any insight into a soluution, I would be forever grateful.

Using TB 140.8.1 esr(64 bit) on Win11 Home desktop. My internet speed: About 40 Mbps up and down. All routine Win and TB updates installed when available. No changes in configuration, accounts, settings etc. except installing routine updates to TB and Win11. No problem with sending/receiving email. Sent mails go out immediately and appear right away in my sent folder. No problem receiving USENET news new postings to subscribed groups. I'm subscribed to 3 groups, using news.eternal-september.org. It used to be that when I wrote a reply to a post in a thread the msg would be sent within a few seconds. Recently and consistently, when I post to a group, pop-up notification tells me msg is being assembled. But progress appears to stall and msg often takes an hr. or more to appear in sent folder. Sometimes, it never appears in my sent folder but I can see it was sent because subsequent new postings to the same thread often cite my text and/or reply to it. My sent configuration: outgoing server: smtp.gmail.com port: 465 user name: my gmail email address - which works fine using google's web interface or TB authentication: OAuth2 connection security: SSL/TLS Any idea what's wrong? Any suggestions what to try to get back to prompt processing of sent postings to subscribed USENET groups?

I have been using Thunderbird with two POP3 Hotmail accounts for some time and I am trying to set up a third account with exactly the same configuration. However, both the automatic and the manual configurations failed. The new account receives mail, but the outgoing smtp server config seems to have a problem. Sending messages times out or keeps prompting for a new password.

The Hotmail account has POP3 and IMAP enabled. Thunderbird is set to receive all cookies. I cleared history and cache after every attempt and also temporarily disabled the firewall.

Any suggestions about what the problem could be?

Hi! Since I've installed Thunderbird on my new computer with Windows 11, I've now twice experienced the disappearance from my inbox of a bunch of emails. Never had this before with Thunderbird. Could it be something needs doing in Settings (I couldn't find any relevant options)? The emails weren't among the newest, but they were all important.

Hello everyone. Thanks for all your support.

A few weeks ago I started noticing a pop up window was occurring every (approx) 5 minutes in Thunderbird suggesting that I run a compact to save 992MB. I assumed this would stop happening after a few weeks and a few updates from Mozilla, but the problem has remained, so I'm coming here to ask about it.

Context: I'm on Windows 11. I have multiple email accounts that my Thunderbird reaches out to. At least one of the accounts is retired so reaching out to its historical server fails.

Reproducing: For me to reproduce it, I run the compact. Quit Thunderbird. Start Thunderbird. It reports 992MB can be freed. I let it compact. The main inbox disappears and reappears. I wait a few seconds and restart Thunderbird. It again tells me that it can save 992MB by running a compact.

What I've tried: I've tried repair on the inbox folder of the account I'm typically in. That didn't help. I have many other folders across many accounts and not tried to repair any other folders. I've searched the Mozilla help system.

Logs: It seems to me that a compact is probably failing but I don't know where to look for evidence of the failure.

Help. Help. I have been a very happy Thunderbird user for many years. I have linked my microsoft exchange calendar to thunderbird with the TBSync and Provider for Exchange ActiveSync.

With the upgrade to version 148, those add-ons no longer work.

So I downgraded to 140 ESR and those two add-ons were ok.

But when I tried to link them to my calendar, they would not sync. I received 401 and 403 errors from the automated setups. And the manual setup, asked for my password over and over again. They all worked beautifully before.

Please how can I get them to work again. I do not want to have to shift to outlook.

thank-you

Linux Tbird 140.7.1esr (64bit) running under Ubuntu 22.04, and with imap on all my email accounts. I normally manage emails locally in Tbird, hardly ever go to webmail.

In my list of Local Folders, there are two which show up with the name 'Outbox' and identical icons. Viewing each folder's Properties, the name Outbox is unsurprisingly given for both, but their locations are different: mailbox://nobody@Local Folders/Unsent Messages mailbox://nobody@Local Folders/Outbox

1. Are these two folders supposed to have the same purpose? One (or both) must be for the [in my case extremely rare] situation where I compose an email but its actual sending is frustrated (eg router turned off).

2. I cannot rename either folder, eg by attempting to edit the Name field when viewing the properties box. If their function is distinct, being able to change the name to reflect this would be nice.

3. If the purpose is the same, presumably only one is actually used by Tbird. Which one? Can I delete the other, and if so how - just in case Tbird would automatically recreate it?

Not a big deal - this has been the situation for a long time (brain fog stops me remembering just how long) - but this is untidy and it niggles.

Today I have experienced a problem downloading new messages, bulk, trash or anything else in my mail server into thunderbird. it requires my primary password and then my regular password. I just set up my primary password so I understand why it is asking for that, but I don't understand why it is also asking for my regular password before I can get access to the mail server that I am using. the regular password was set up on 6/17/24 and until today it was working fine.

Hi there, it seems I'm suffering from the same problems as others in several countries. I have also not been able to access my gmx.com account via Thunderbird for about a week now. I live in Belgium and use a Proton VPN, in case this is relevant. I can't find how to delete cookies in history, nor any other potential solutions to the problem. Any help offered is greatly appreciated! Best, Doreen

I have several emails (personal and business) that I use and have them grouped in Unified inbox. Recently one of those emails showed up as a new folder (just under Trash folder) in bold type. It has with a varying number of emails in it, now 18. When I click on the 'open folder arrow', a subfolder 'Archives' with nothing in it shows up. When I open the email folder a new page appears with the email as a header and underneath 'set up another account', 'import from another program', 'about mozilla thunderbird', and 'resources'. What is happening? How can I get rid of this folder since I can't read any of the emails in it and it is just a duplicate of the folder that already is working find in the inbox? TIA

I had about 7 accounts in ThunderBird already setup and working. Now when I try to setup another account, it goes through until the screen that wants me to click to Allow ThuderBird to get information from Google. This screen comes as fullscreen with no scrolling bars. And there is no icon that I can click on the screen to Allow information sharing. I am stuck here and cannot add any more accounts to Thunderbird.

This started happening about a month ago, without me changing my settings, which are to retain all emails unless manually deleted. Probably relatedly, copies of sent emails are not saved in the Sent folder. This is my account on yahoo.co.uk - all the emails are available when I go to yahoo through my browser, so it is just Thunderbird that is not ertaining them. I automatically accept Thuderbird software updates (now 148.0.1)

I have been using Thunderbird for ages now with no problem, but I suddenly realised that no recent emails were appearing from my Gmail account. I have tried everything suggested on line to resolve the problem, including uninstalling and reinstalling Thunderbird, and deleting and re-entering my acccount details but neither the IMAP or SMTP servers will connect to Gmail. I have reset all of the server settings on Thunderbird, and have checked that Gmail is IMAP compliant (which, apparently, is is now automatically). I have spent hours trying to sort this out and am just at the point of abandoning Thunderbird completely, but I am loathe to do so if there is a solution. The latest error message i have received is "Unable to log in at server. Probably wrong configuration, username or password" but I don't know what else I can check or change.

Hi,

First of all thanks for Thunderbird!

I used to use the "Open message in conversation" function from the context menu extensively. It showed all the emails in a conversation across all folders. It's not there any more though.

I've found an option to 'Toggle message threads' but this only shows a thread in the folder i'm already in, not across the whole thread/conversation in all folders.

I've found this https://support.mozilla.org/en-US/questions/1555101 but it doesn't fix the problem.

Please help!!

Thanks