Thunderbird Community Forum

I have been using Thunderbird since about 2004 or 2005. It used to be somewhat instinctive to use in comparison to the current version. That's about 20 years ago. It now seems to have a minuscule amount of instinctual usability. My question / statement is where is the Tutorial. Like many products including Microsoft, make what they think are brilliant "improvements," and what they primarily do is cause confusion, frustration, greater difficulty in using the product and for many a wish they fervently pray for: "I I want my old thingamajg back."

I hadn't used Thunderbird since February of 2024 - LAST YEAR. Currently it is unrecognizable from then. I had  been hospitalized with 3 stents, a pacemaker and heart valve, I'm back functioning and love life. However - It would have been simple to make a dozen short tutorials on enough things to easily do the basics. Pleading for donations and not making it simpler to use the product doesn't attract new users & make current users happier. I would be grateful if anyone can point me to some simple tutorial. In my opinion what Thunderbird offers is too cryptic for me to process, I hope my post is noticed by a "Solver" Don't misunderstand me. I liked using Thunderbird for these many years because it was incredibly flexible, usable, and partially simple & instinctive. Today few people have the will or time to spend hours poring through help sheets that are a challenge and confusing to use.

Would appreciate your help.

How can I avoid to receive my mails without this long history of receiving daitails of codical signs and useless info for me. this has been done lately to my computer and i don know how I can rid off these useless info.

I get this series of 3 error log reports on every Thunderbird startup. I open the ERROR LOG screen and they are there. I can delete them but then on the next startup they are there again.

Is there a setting I can change to correct this?

My ADD-ONS, EXTENSIONS list is empty.

Thanks, BH

I opened Thunderbird and could not get to the inbox or any other folders—it shows only the donations page. This is not okay. I do donate. Not much, not too often, but I do. However, if I open e-mail client and want to use it, then this is not a right moment to asking for donations. Or I should be able to do what I came to do and deal with donations issue later.

If you want users to pay for Thunderbird, it is of course okay, but please let us know in advance, give some time to mull it over and then clear the sheets. It is most inconvenient when this kind of issue is raised when you actually need to do something. And the message is unclear - how often and how much I need to donate (pay) in order to get to use Thunderbird without interruptions?

Thank you in advance and I do like Thunderbird. Just not this approach.

PS. Sorry for my bad English, not native speaker. PPS. Or, maybe this is some error that donations page does not "go away"?

Hi, I have a weird problem on thunderbird. See pics: the incoming message number show me 10 messages but only 4 are visible. do you know how to repair this wrong number please? (last version updated) thanks regards

I have used Thunderbird for years with no issues, suddenly can not send emails because out going server is being throttled. I have attached a screenshot of the error message. I don't know what has gone wrong or how to fix it. Any help would be appreciated thank you

While looking for another setting, I noticed that a setting about how T-Bird handles spam mail. I have it checked. Today, I received a DOOZY of a spam mail, but Thunderbird didn't flag it. It was so obvious spam, as it asked for credit card, banking, automobile license! Also, the Subject asked to update payment info, but the From field wasn't that company.

Taskbar icon shows incorrect number of email. Question: Anyone else having this issue? Any fix? Today the Sent - my email address taskbar button shows 98 In Thunderbird I have only 2 new sent messages from 4-18 and none for 4-19. I have 9550 overall.

My Inbox on various days show 75 or 14 or 8 BTW I never get more then a few messages at a time so seeing 75 or 14 or 8 would never be correct.

I go to download and none show up. I have the number of Total message count already downloaded displayed and the number does not change. Any new message would also be in Bold.

I disabled the showing on the Taskbar and as an example when I go to check messages and it says 1 of 1 yet none show up.

I have even moved all my Inbox email to a subfolder and no new email will show up in the Inbox when the program says I will have lots. I checked my domain cPanel email and no new email either.

Anytime I use send a file to the email program or use any external process to set up an email from thunderbird, thunderbird will not send the email and a reboot is required.

Copied Thunderbird Profile from Windows 10 PC, pasted to Windows 11 PC - No email history or address book

I followed the steps to copy the profile from the old PC and paste it into the folder on the old PC.

Thunderbird is using that profile, but there are no email history or address book.

I have set up my Gmail account to allow me to recall messages within 30 seconds. Of course, this works on the Web version of Gmail. However, when I use Thunderbird as a client, I do not see that capacity or option. Please advise.

I am using Thunderbird Nebula 128.9.2esr (64-bit) on Windows 10 22H2.

Hello, I have had very good luck with junk being identified and moved to the junk folder, but now, while everything is still being identified as junk, it no longer moves to the junk folder. I have not changed settings and ocasionally some junk messages do go to the folder but then it stops and reverts to junk being identified but remaining in my inbox. Is there something I can try to get it working like it used to?

I know this worked in the past and lately, it doesn't anymore. I have multiple domains and many email addresses coming into my account. There was an extension called Virtual Identity, which would fill in the From field with the Original email address that the email was addressed to.

This was no longer needed because the feature was added to the base code. It worked for years and in the last year or two, it stopped working.

For ex, the email was sent to bob@ex.com, but my account identity is fran@frog.com, when I hit reply(all) it should fill in the FROM field with bob@ex.com, not my account identity. This used to work great, but now it just fills in the account identity instead.

To rule out old settings, I started fresh and it still doesn't work.

I do have “Reply from this identity when delivery headers match:” set to *@ex.com and it still doesn't work.

I am currently running 115.18.0 on linux, but this has been over many versions now.

Did they kill this feature?

Thanks.

I noticed this morning that my Thunderbird tree no longer had a Junk folder. I restarted the program and Junk appeared, with stuff in it, but right-clicking the Junk folder no longer brings up the usual list of options, including Empty Junk. Instead, right-clicking seems to temporarily slow-down or 'hang' Thunderbird, a condition it does recover from in 10 seconds or so. I can open the Junk folder, select all messages and delete them, but something isn't right. Any ideas, anyone?

Update: Realized I didn't mention the version I was running, it was 133.0.3, under Windows 10, but when I opened Help to find this I was invited to do an update... so I did. When the 'update' was complete, I checked and am now running 128.6.0esr (64-bit). That seems strange. Oh, the same Junk problem persists under the 'new' version.

Update #2: Evidently the drop-down menu does eventually appear, if you just wait for it... anywhere from 5 seconds to 30 seconds or so. Normally the right-click is instantaneous. What could have happened, I wonder?

Seems like every week Mozilla does a update to Thunderbird. Every time becomes another problem. Look at all the HELP issues on this forum. There is a old saying " (KISS)KEEP IT SIMPLE STUPID" First my "TRASH" disappeared and it now it goes into the "JUNK" file. Then the "JUNK" icon disappeared and when customized back to the top it no longer worked. I had done away with the password having to constantly being entered EVERY time I to tried to receive or send or even look at a existing email already received. And NOW the demanding a password is back with the last weekly update. Now I am constantly having to put in a password that I deleted from the "SAVED PASSWORD" and no NOT have the blocked checked in the "Use Primary Password". I wish I could do a complete CLEAN REINSTALL OF THUNDERBIRD BUT EVERY TIME IT STILL SEEMS TO RECOVER THE PREVIOUS VERSION. Any help would be appreciated. ANYONE BUT THE ARROGANT ASSHOLE MATT FROM AUSTRALIA who think his insults is truth.

Went with a new ISP. Thunderbird was not working right. After spending hours trying to get it to work, backed up as instructed, uninstalled and reinstalled the latest version of Thunderbird. Still have problems but the main issue is not being able to send PDF files or even something scanned from my printer. The error message I keep getting is: "There is no email program associated to perform the requested action. Please install an email program or, if one is already installed, create an association in the Default Programs control panel.". I have gone into Default Programs, associated Thunderbird as my email client. Doesn't work. Went into Regedit and double checked that Thunderbird is my email client. Doesn't work. What do I need to do so that my Windows 10 Home PC, Version 22H2 can send PDF files. All other regular emails (in/out) work fine.