Thunderbird Community Forum

anyone know how to recover my email contacts in latest version ot TB, theyve dissapeared since using spam aniallater , with is now uninstalled.

i have the same email acct on my other pc , could i recover everything from therte as its intact thanks

also my TB spam filters have now dissapeared [but still seem to be working] but filtering the wrong things. thanks if anyone can help

My thanks again to sfhowes, Rick and others for assisting me to get back my ability to once again send e-mails from Thunderbird. Now for the next step.

Just days ago, I migrated my years of Thunderbird e-mails on a POP protocol to IMAP. Before doing so and before also uninstalling my old Thunderbird because of e-mail sending problems and then reinstalling a new version, I saved a profile. Now with the most current version of Thunderbird, I lost (i)a decades worth of saved inbox e-mails (but for the last 2 years), (ii)I lost all of my sent e-mails but a few odd ones, (iii)I lost my archived e-mails in Local Folders and (iv) I lost all of my contacts and saved group e-mail address lists.

My profile is saved on an external hard drive. Obviously the new installed version of Thunderbird must have somehow found the last 2 years of my inbox e-mails but nothing beyond that as mentioned above. Can you share please a recommended procedure where I can better import what I assume I saved correct on the profile I saved twice (I saved a master folder named Profile and separately saved 4 folders - 2 folders ending in default and 2 ending in default-release. Thank you.

Hi!

I can't get messages from my Thunderbird account. When I click "Get messages" nothing happens and it usually says "Done" on the bottom left corner. I have to use my domain's webmail account to get my e-mail and it only allows me to read it and delete junk.

I really would love to have my Thunderbird account working again as soon as possible.

Thanks so much, Nancy Pedersen

I am setting up a new email address on Thunderbird. I enter a new email address and when I enter password it is rejected. I have removed all previous emails and passwords

Hi,

I just cannot find any information on how Thunderbird designers see the Threads / Threading features to be used. How would I use it ? What are my (individual) choices for configuration ? etc.

The only info I can find is : [how to manage and turn on/off the feature].

...and of course lots unhappy user voices across the forums.

So: How would I use it ? What are my (individual) choices for configuration ? etc. Please link the respective Mozilla resource (blog, help, user design doc, ... whatever).

Ah, to start with, a description of how the feature is meant to behave, can be a start. (Sorry, I was just too stupid to find that)

hello the flatpak update command tells me that the runtime is eol and its used by the flatpak thunderbird. can you please update the runtime soon? i add a screenshot of the issue, its in german. please review this as fast as you can please greetings oski

Greetings! I read everywhere that we must install the Lightning add-on to use the calendar feature in Thunderbird. But when I search for this add-on, I get a bazillion options, none of which appears Lightning. There is something called Lightning Calendar Tabs that keeps coming up. Is this it? Doesn't seem so.

Where can one download/install the Lightning add-on?

Thank you.

I established a new email address in my existing Thunderbird platform. It only configures an "Inbox" folder and a "Trash" folder. I can not add a "Sent" folder (or "Draft" or "Archives", etc.). I tried deleting the account and re-establishing it, but that did not work. I did notice that emails sent from the new account are being saved in my "Local" account folder's "Sent" folder.

I have also gone into "Account Settings" for the new email account to make sure the software was properly configured with where to store sent messages and drafts, but the setting reverst back to the "Local Folders," presumably because there is no "Sent" folder in the proper account.

Please Help!!!

Yesterday I upgraded my PC from Windows 10 to 11. Today I discovered my Local Folders are not visible. Searching tells me the messages still exist, but TB does not show the folders. I did the same upgrade a month ago on a laptop (Windows 10 Pro to 11), no problems. I didn't externally back up the messages as I am a dinosaur and don't know how, but at least they are still on the hard drive. Thousands of them though so I need the local folders back. Tried all the fixes I can find on the Community Forum, without success. Can anyone help please? Bob

In Thunderbird 143.0.1 (64-bit), my appointment invitations are no longer sent automatically to the respective email recipients, as they used to be. I can't find any settings where I can change this. Under ‘Troubleshooting Information’ in the line ‘Send appointment notifications via email’, the value is not set to ‘true’. I look forward to your help. Best regards, Thorsten

Hallo, bei mir kommt immer wieder das angehängte pop-up. Wie kann ich die Abfrage dauerhaft entfernen. Ich hatte mal ocloud aber schon lange nicht mehr also wird das nicht gebraucht Bitte um Hilfe

LG Manfred

When an email that is received from a sender that has previously been marked as spam then Thunderbird activates the "beep" notification. When I tab to Thunderbird to see the email by then it has already been moved by Thunderbird to the Junk folder. This is quite frustrating as it unnecessarily interrupts workflow just to see that it was junk.

I would like it not to notify on messages that go to the Junk folder. Is there some way I can get this to work.

I am really really distraught right now. It took me two weeks to get the time and focus to write a long reply to a company's nice email to me. Stayed up till 2am to write it. Deliberately wanted to re-read it in the morning before sending. Gone. Nowhere to be found. I pressed "Save to draft" before closing my laptop. But not saved. This account actually has a "draft" folder, unlike most of my other accounts in Thunderbird, which I also cannot figure out and no one has helped me with.

My e-mails are sorted from earliest (top) to the latest (bottom). Suddenly about 15 messages have gone out of order. Early ones have appeared towards the bottom (later ones, have appeared under those). Is there an easy way of moving them so they are all sequential?

Thanks

I have several email accounts of all types (IMAP, POP, etc.) managed by a single Thunderbird instance (v140.3.1esr 64-bit) running on Windows 11 (latest update).

A few weeks ago, I noticed that the 'Trash' folder on one of my IMAP accounts lost the 'Empty Trash' context menu item. Email I deleted still went to the 'Trash' folder, but I needed to delete them manually. 'Trash' folders on other accounts continued to work as expected.

This afternoon, I noticed that the deleted mails were no longer going to the 'Trash' folder. Looking this up online, I found the following old topic from 2023: https://support.mozilla.org/en-US/questions/1420657

However, the link cited within that post (https://support.mozilla.org/en-US/questions/1156586) no longer seems to exist and the details cited there no longer seems to be applicable as the interface and other details provided are no longer representative of the product today.

The elements of the post that seem applicable is a potential corruption of the 'Smart Mailboxes'. If I look at <ProfilePath>/Mail/smart mailboxes, I have several files associated with folders that may or may not be associated with the 'Trash' folder of the email account suffering from this problem. Given the date stamps, I'm not sure what they represent or even if they are involved in the currently running product.

Do note that I have been using this client for more going on 20 years.

Can you please provide updated troubleshooting steps and help me understand how I can map the folders under 'Mail' to the appropriate accounts to be sure I am not disturbing account email that is functioning properly.

Thanks in advance for the help,

AJ

When trying to add my outlook.com email account to Thunderbird 143.0.1, using the instructions at https://support.mozilla.org/en-US/kb/thunderbird-and-exchange, I get an "Exchange auth error." I'm able to add the account manually using imap, but I want to use Exchange so I can access my outlook.com calendar and contact when TB is updated to include them.