Import instruction does not see the created Export Zip file

Hello, I used the Export command on my main Thunderbird installation. The file Thunderbird_profile_backup.zip is 449,5 Mb. When I try to import it on another computer run… (ebele ya kotanga)

Hello, I used the Export command on my main Thunderbird installation. The file Thunderbird_profile_backup.zip is 449,5 Mb. When I try to import it on another computer running the same Linux Mint OS the Thunderbird package does not see the file.

My mistake, apologies, all good now.

Can you help please.

Thank you.

Asked by palmerconsultingfr bangonga 5 eleki

Last reply by ThePillenwerfer bangonga 5 eleki

Starting Thunderbird is extremely slow

Hello, I recently bought a MacBook Air 2024 with G3 chip (Sonoma 14.6.1) and used Time Machine to transfer all the data from my previous Apple MacBook Air from 2015 (Moja… (ebele ya kotanga)

Hello, I recently bought a MacBook Air 2024 with G3 chip (Sonoma 14.6.1) and used Time Machine to transfer all the data from my previous Apple MacBook Air from 2015 (Mojave 10.14.6) to the new computer. This also transferred my Thunderbird profile folder. It has the extension .default and an 8-digit combination of letters and numbers in front of it. Since the old version of Thunderbird no longer ran on Sonoma, I installed Thunderbird 115.15.0 and then opened Thunderbird on the new MacBook Air. Since then, Thunderbird has been taking an extremely long time to open (much longer than on the old MacBook Air with Mojave. Yesterday I updated to 128.2.0esr, which didn't help either. I deleted a deactivated extension in the add-ons, so that there are now no extensions, only a few dictionaries that I deleted as a test, which also did not bring any improvement. Switching off the hardware acceleration, clearing the cache and changing the themes did not improve the situation either. With the themes, I can only switch between dark, light and system theme - automatically. I checked and made sure that Thunderbird actually loads the .default profile folder from my old computer as the active profile. However, Thunderbird has also automatically set up a second profile with the extension .default-release. Could this be causing the problem? My active profile folder has a size of 15.21 GB and the new .deault-release profile folder has 18.6 MB. Both profile folders are located in Library/Thunderbird/Profiles I am quite desperate and hope that someone can help me. Thank you very much!

Asked by buy9 bangonga 4 eleki

Last reply by david bangonga 2 eleki

Search is broken. Is there another version of TB I can try?

The global search in TB is completely defective. I am now running 128.2.0esr and hoped that update might fix it. It hasn't. I just wonder, are there any older or non ESR… (ebele ya kotanga)

The global search in TB is completely defective. I am now running 128.2.0esr and hoped that update might fix it. It hasn't. I just wonder, are there any older or non ESR versions I can downgrade/move to, where the search is fully functional?

Asked by mozilla516 poso 1 eleki

Last reply by Toad-Hall bangonga 2 eleki

how to add another pst in same account

example i am using an account abc@123456.com this mail id account size became 50gb(including all inbox,sent,all folders ) in the same abc@123456.com account i want to … (ebele ya kotanga)

example

i am using an account abc@123456.com this mail id account size became 50gb(including all inbox,sent,all folders )

in the same abc@123456.com account i want to add another pst parllely how can i do this


because my first mail size became 50 gb i do not want to continue , uptp how much GB of mail box can i use in thunderbird

Asked by rkrishna bangonga 9 eleki

Last reply by david bangonga 4 eleki

No longer able to accept meeting invitations sent by email (and no longer added to my calendar)

Up to a few days ago, when someone sent me a meeting invitation by email, I could accept it on my Thunderbird email app (on my windows 11 laptop) and it would be added to… (ebele ya kotanga)

Up to a few days ago, when someone sent me a meeting invitation by email, I could accept it on my Thunderbird email app (on my windows 11 laptop) and it would be added to my Thunderbird calendar. When I would open an email invitation, there was always a line/bar that would appear below the subject line that would say "this message contains an invitation to an event" on the left side and then buttons with "accept" "tentative" "decline" on the right side of that line. This line/bar no long appears in email event/meeting invitations. On my windows 11 Laptop with Thunderbird version 128.2.1esr (64) bit, that line/bar no longer appears and I can no longer accept event/meeting requests sent to me by email. I could do this before, and I have an example from my old windows 10 laptop using Thunderbird version 115.15.0 (32 bit). Did something change with a new Thunderbird update? Or do I need to change some setting in my Thunderbird version 128.2.1esr (64 bit) app? See attached example of meeting requests received by email on both versions of Thunderbird. The email from the 115 version shows that event line/bar the email from the 128 version doesn't. Any advice? Thanks in advance.

Asked by Jean-Yves Vanier-Verbeek bangonga 15 eleki

Last reply by Surah Al Waqiah bangonga 10 eleki

Thunderbird Crashing on Start up

Hello, Thunderbird keeps crashing. That is about all that I can tell you. It started this morning (/when I got to work I fist noticed it). I have not used any add ons.… (ebele ya kotanga)

Hello,

Thunderbird keeps crashing. That is about all that I can tell you. It started this morning (/when I got to work I fist noticed it). I have not used any add ons. I have been submitting crash reports. Crash data avaiable on request. I uninstalled and re installed, same result; crashes immediately on start up.

Please assist.

Thank you

Toll

Asked by Toll baposo 2 eleki

Last reply by Wayne Mery bangonga 13 eleki

A new Template is created every time use a template

Been using TB for many years. This is a new issue. I use templates a lot and now when I use a template for an email TB automatically places a new version of the templat… (ebele ya kotanga)

Been using TB for many years. This is a new issue. I use templates a lot and now when I use a template for an email TB automatically places a new version of the template in the template folder. This is not what I want to have happen. No I am not opening in edit view. I click the template and select message. So what's the answer? Thanks in advance. TB version - 128.2.0esr (64-bit) on Ubuntu 24.

Asked by ov10fac1 mokolo 1 moleki

Last reply by Wayne Mery bangonga 13 eleki

Simply cannot find where to change the email account password

<Rant about how ridiculously hard it is to find where to change the password> I had to change the email password for my Outlook account. Now I'm stuck because ther… (ebele ya kotanga)

<Rant about how ridiculously hard it is to find where to change the password>

I had to change the email password for my Outlook account. Now I'm stuck because there doesn't appear to be any way to change an existing email account's password. It frankly would have taken me less time to delete the account and re-add it than I've spent trying to find where to update this. Screenshot shows where I think it should be but no go. Online help points to interface options that don't exist.

Thunderbird version 128.2.0esr (64-bit)

Asked by SupportMozilla bangonga 15 eleki

Last reply by sfhowes bangonga 13 eleki

sync TB calendar with i phone calendar

I would like to send my TB calendar entries to my i phone calendar I installed TbSync but get bogged down when I do not get an i phone account option. This should be a… (ebele ya kotanga)

I would like to send my TB calendar entries to my i phone calendar I installed TbSync but get bogged down when I do not get an i phone account option.

This should be an easy do ---- but not for me Thanks

Asked by RKingsley bangonga 21 eleki

Last reply by sfhowes bangonga 14 eleki

Not getting email

I have been sent email from PayPal to pay for items ordered from Vermont. The emails, days ago and again this morning, never arrived. I changed my email address with the… (ebele ya kotanga)

I have been sent email from PayPal to pay for items ordered from Vermont. The emails, days ago and again this morning, never arrived. I changed my email address with the sender this morning. My old email is the @teknology.net and I changed it to @aol.com, both using my name "dblieberum". Nothing has arrived to my inbox. Please advise. Don Lieberum

Asked by dblieberum bangonga 22 eleki

Last reply by sfhowes bangonga 14 eleki

sort emails by date

Is there a way to have all emails sorted by date? Most emails in the inbox and sent are in date order, but there are several that are out of sequence, e.g., several emai… (ebele ya kotanga)

Is there a way to have all emails sorted by date? Most emails in the inbox and sent are in date order, but there are several that are out of sequence, e.g., several emails listed for today, Sept 16 in chronological order, but an email for Sept 15 is mixed in with them. The Sept 15 email starts on Sept 15 and has a few messages with the same subject concluding with one today, Sept 16. Would like to have that sorted as Sept 16, not Sept 15. Thx for any help you can provide.

Asked by Joel H. bangonga 18 eleki

Last reply by ThePillenwerfer bangonga 17 eleki

From column displays both sender's name and e-mail address.

Previously, the "from" column when looking at my in-box only displayed the sender's name. Now it displays the e-mail address too. Makes it very busy and hard to read IM… (ebele ya kotanga)

Previously, the "from" column when looking at my in-box only displayed the sender's name. Now it displays the e-mail address too. Makes it very busy and hard to read IMO.

Can I change a setting somewhere to display only the sender's name and NOT the sender's e-mail address?

Thanks

Asked by Mark.Robinson.FC bangonga 18 eleki

Last reply by ThePillenwerfer bangonga 17 eleki

e2ee - unsigned & not encrypted sent, reciever shows unsigned & encrypted!!

Hi, I have configured 2 accounts for E2EE using OpenPGP. I can send signed emails &/or encrypted messages between the 2 accounts. However, if I send a "normal" messag… (ebele ya kotanga)

Hi, I have configured 2 accounts for E2EE using OpenPGP. I can send signed emails &/or encrypted messages between the 2 accounts. However, if I send a "normal" message i.e. no signing & no encryption selected, it arrives as not signed (correct), but encrypted according to the "Show message security" icon. If I send a normal message to an account that has no known encryption setup, then the message arrives and the "Show message security" button is missing (correctly).

Any ideas why this is happening? Thanks for your help.

Asked by adrian100 mikolo 4 mileki

Last reply by christ1 bangonga 19 eleki

HELP! All my contacts are suddenly missing from my address book!

I opened Thunderbird this morning and all my email contacts are missing from my address book! How can I restore them? I do a profile backup every night at 9:30pm. Are my … (ebele ya kotanga)

I opened Thunderbird this morning and all my email contacts are missing from my address book! How can I restore them? I do a profile backup every night at 9:30pm. Are my contacts in this profile? If so, how can I restore my address books? I am in a panic! I don't understand how this could happen. Please help!

Asked by wrgarrett45 bangonga 23 eleki

Last reply by david bangonga 20 eleki

Lost unread emails in INBOX

Lost unread emails in INBOX - did not delete; not in Trash or Junk. Have a backup per "Import/ExportTools NG". When I open the backup "folder" via WIN Explorer, don't see… (ebele ya kotanga)

Lost unread emails in INBOX - did not delete; not in Trash or Junk. Have a backup per "Import/ExportTools NG". When I open the backup "folder" via WIN Explorer, don't see any InBox "folder", etc. and "folder" tree structure does not resemble my T-Bird Folders and Subfolders. Can I just restore the inbox, without having to restore everything in the backup?? Thank you. Greg

Asked by Glospreys mokolo 1 moleki

Last reply by david bangonga 21 eleki

thunderbird mail

My PC puts a lot of mail in Junk Mail. I mark them not junk and return them to the inbox. Then the same thing happens again and again and again. How can I get the system … (ebele ya kotanga)

My PC puts a lot of mail in Junk Mail. I mark them not junk and return them to the inbox. Then the same thing happens again and again and again. How can I get the system to learn that thsee sendesr are not junk? If I mark junk I get a red symbol - if I mark not Junk nothing happens - and the next mail turns up in the Junk box....

Asked by ekhogstrand mokolo 1 moleki

Last reply by david bangonga 21 eleki