How to install Mozilla VPN on multiple OS platforms using one account

I’m in the market for a vpn and found out u come highly recommended. Have a few questions before I proceed with the purchase. 1. Using one account, how do i install… (ebele ya kotanga)

I’m in the market for a vpn and found out u come highly recommended. Have a few questions before I proceed with the purchase. 1. Using one account, how do i install Mozilla vpn on Windows laptop, iPhones (2), Apple watch? Each of this has their own software installation. 2. Will be traveling to the Philippines this year. Found out Mozilla does not have a vpn server servicing the country. Do you have an alternate solution? 3. If I’m traveling internationally, does your vpn software automatically switch my server closest to where I’m at or do I have to do it manually by doing a search and select function? 4. Do you offer a trial version for Mozilla vpn?

Thank u much, Tony

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What is the "open panel" to activate the vpn?

I logged into my account to try out the VPN. I get to the screen shown in the attached image. It wants me to "go to the open panel and turn it on." What is the open pane… (ebele ya kotanga)

I logged into my account to try out the VPN. I get to the screen shown in the attached image. It wants me to "go to the open panel and turn it on." What is the open panel it refers to?

Open 2

How do i delete an autofill suggestion in a name field?

I have some names that pop up in an autofill dropdown when trying to input names. Some of them are misspelled and some are obsolete. How do i delete these? I've looked in… (ebele ya kotanga)

I have some names that pop up in an autofill dropdown when trying to input names. Some of them are misspelled and some are obsolete. How do i delete these? I've looked in Privacy and Settings and they are NOT present under "Addresses and more". Those are complete addresses with names. The ones i'm referring to are just names that pop up in an autofill drop down. These are names that i can't seem to find anywhere in Settings.

I came across another thread here that said try highlighting the name and Shift+Fn+Delete. This does not work

Thanks in advance.

Open 2

30 day money back guarantee VPN cancellation

I would like to kindly request a refund as I was promised a money back guarantee. I was not at all happy with the macOS VPN software so would like to cancel/refund. Thank… (ebele ya kotanga)

I would like to kindly request a refund as I was promised a money back guarantee. I was not at all happy with the macOS VPN software so would like to cancel/refund. Thanks

Open 1

Loss of everything.

Hello, I had 110 passwords or about that in my account sync. Все они былы стерты после перестановки винды. I'm at a loss and I don't know what to do. Help.

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Folder location cannot be opend after download.

Download arrow shows 5 recently added downloads. Clicking on the folder Icon next to the file does nothing. I cannot open file location. I tried Troubleshooting mode, did… (ebele ya kotanga)

Download arrow shows 5 recently added downloads. Clicking on the folder Icon next to the file does nothing. I cannot open file location. I tried Troubleshooting mode, didn't help. I have totally removed FireFox using Revo Uninstaller Pro and reinstalled with no avail. What's next?

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how do i delete passwords so that when I open banking app it doesn't automatically populate when I open the window

At some point I thought it would be a good idea to save my password for Amex and wells fargo so that I didn't have to enter it every time. When I go to their websites fr… (ebele ya kotanga)

At some point I thought it would be a good idea to save my password for Amex and wells fargo so that I didn't have to enter it every time. When I go to their websites from firefox, they automatically populate at the sign in screen. How do I erase that ?

Open 1

Why are my homepage website icons pushed together into a small area?

Hello, I have a few rows of website icons on my home screen for quick access to my most used sites. The rows were always spread across the screen so that the icons were a… (ebele ya kotanga)

Hello, I have a few rows of website icons on my home screen for quick access to my most used sites. The rows were always spread across the screen so that the icons were a convenient size, and the text (i.e. labels) under the icons were complete and readable ... until yesterday. Now the icons are pushed together into a smaller area of the screen. Not only are the icons small, but the labels under many of them are truncated in order to fit into the smaller space. I did not make any changes to my settings so I don't know how or why this has happened. I am hoping that there is a way to restore the home page to its former state. Does anyone have a solution? Thanks for any help!

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Where did the 'Move Tab to a New Window' go?

So, forgive me, I'm a little frustrated right now, but I needed to move an Open Tab to it's own window, without the use of my mouse (yes, it's having issues right now), b… (ebele ya kotanga)

So, forgive me, I'm a little frustrated right now, but I needed to move an Open Tab to it's own window, without the use of my mouse (yes, it's having issues right now), but: I used to do this by tabbing to the TAB in question and pressing <Shift> F10, which opened a context menu with a Move To sub-menu. Now the menu didn't have that option. see pic below. ...Yes, I was able to do the same via, File | New Window, and coping the address to it with Windows cut/paste and <Alt><Tab>. Still I would like to know how to get to the TAB context menu option without the mouse.

Moderator note: this question has been edited to correct the formatting.

Eyanolami 3

mymercy.net will not load/log in after last firefox update.

After the last Firefox Update, I can no longer log into my healthcare website. It loads login screen, enter information and it fails to redirect, returning to login scre… (ebele ya kotanga)

After the last Firefox Update, I can no longer log into my healthcare website. It loads login screen, enter information and it fails to redirect, returning to login screen. mymercy.net works fine with Edge and Chrome. But I have Firefox set as my default to switching is a pain! I have cleared everything.. reloaded firefox and it still does the same. Tried it with 3 different computers with the same result, so there is something about the new update that mymercy.net doesn't like. any suggestions?

Open 6 18

Sidebar To Be Discontinued?

Hi - Recently when I was on either my desktop or laptop I saw a notification that the sidebar would be going away. I can't seem to find any information on that now thoug… (ebele ya kotanga)

Hi - Recently when I was on either my desktop or laptop I saw a notification that the sidebar would be going away. I can't seem to find any information on that now though. Will the sidebar still be going away soon? I for one would like to say that I enjoy that feature and would like to see it stay an option on desktops/laptops. If it does go away, how do we access bookmarks and synced tabs? Is there anything I need to do ahead of it possibly going away? Thanks in advance for your help!

Open 2

Why does the 'X' to close my Firefox browser keep disappearing??🤷‍♀️

My question is a very obvious one if you look at the two screenshots I've attached. The 'X' to close the Firefox browser keeps disappearing, along with the 'maximize' and… (ebele ya kotanga)

My question is a very obvious one if you look at the two screenshots I've attached. The 'X' to close the Firefox browser keeps disappearing, along with the 'maximize' and 'minimize' options as well. This has been happening for months. The recurrence rate is 50/50 each time I open the FF browser. It's not just an issue with closing or minimizing a page, it also removes the access to my Windows taskbar at the bottom!! Normally, when I move my mouse to the bottom, my taskbar pops up and I can access whatever I need, BUT when the FF browser has NO 'X' at the top corner, my taskbar won't show up at all! This is finally getting on my last nerve!🤦♀

Any knowledge as to why this keeps happening?🤷♀

My FF browser is up to date, as of yesterday. My default search engine is google. My PC is still running Windows 10.....could this be the problem?

Eyanolami 14 81

My cat jumped on my keyboad and Firefox detected 'unusual activity'

My cat jumped on my keyboad and Firefox detected 'unusual activity' She probably hit a combination of keys which lead to said activity. Instantly, I had to verify wheth… (ebele ya kotanga)

My cat jumped on my keyboad and Firefox detected 'unusual activity' She probably hit a combination of keys which lead to said activity. Instantly, I had to verify whether I was a human. I did, but really, it was my cat. Neither my cat, nor myself have bad intentions. I just thought Firefox security should know that these things might happen.

I hope that my cat's activity didn't compromise my account. Maybe 'unusual activity' should be less strict, though I do understand that Firefox must be vigilant. Maybe it would be a good idea to let users describe what happened, before sending Captcha?

Eyanolami 3

SSL_ERROR_RX_RECORD_TOO_LONG

For the past few days almost every site I try to visit gets the error: Secure Connection Failed An error occurred during a connection to.... SSL received a record that e… (ebele ya kotanga)

For the past few days almost every site I try to visit gets the error:

Secure Connection Failed An error occurred during a connection to.... SSL received a record that exceeded the maximum permissible length. Error code: SSL_ERROR_RX_RECORD_TOO_LONG

this has happened on and off in the past for one or two sites but usually fixes itself within a day or less but this time it's been days. I tried everything I've seen online: -Try without add ons, - I am using 'system settings' proxy, -Followed an 8-yr-old suggestion of switching security.tls.version.max from 4 to 3 -My AV doesn't have HTTPS scanning that I can disable -It doesn't allow me to toggle the 'enhanced tracking is on' in the address bar -I've tried adding a site as an exception to DNS over HTTPS and turning Enable DNS over HTTPS off

Nothing has helped. These are all sites I've used in the past. I am using Nightly v150 at the moment but obviously same situation with FF or R3dfox.

If anyone can suggest how to bypass this so I don't have to use Edge/Chrome/Supermium (which all display these sites without issue) I'd appreciate it so much!

(*I'm looking for help with THIS issue on a W7 laptop, not about whether I should upgrade the OS.)

Thanks.

Open 4