Why doesn't Firefox fix the problem with the bookmarks toolbar rather than providing instructions that people try to follow. I have "fixed this" three times and because I am old, I have trouble following even though I have read the instructions. Thanks

I need a more permanent fix to the disappearing bookmarks issue when the file is in use by another entity. I have tried to fix it, read the instructions and when I start… (ebele ya kotanga)

I need a more permanent fix to the disappearing bookmarks issue when the file is in use by another entity. I have tried to fix it, read the instructions and when I start to apply the fix, the instructions disappear and now I have to depend on my faulty memory.

Asked by brian.mcculloch ngonga 1 eleki

Account recovery

About two years ago, I created an account on Mozilla, and by then I'd already set up two-step authentication using the app's Authenticator. But then I had to reset Window… (ebele ya kotanga)

About two years ago, I created an account on Mozilla, and by then I'd already set up two-step authentication using the app's Authenticator. But then I had to reset Windows and lost my backup keys and other stuff. Soon after, I experimented with other browsers and forgot about Firefox (I also deleted the Firefox profile in the Authenticator app). Now I've decided to log into my account, but since I can't log in without the app, I figured there's an option to log in using the email linked to the account (I have access to it), but for some reason, they're asking me for an account recovery key. So, I know my email address and have the password for it, but I can't log into my account without the Authenticator app. To try this alternative, I need to know the account recovery key, but I've lost it too. So, I'd be very grateful if anyone knows a solution to this problem. For reference, I also logged out of my Mozilla account on other devices and I haven't received any emails related to this situation (like checking email, etc.).

Asked by cotkote831 bangonga 5 eleki

Техническая проблема

Здравствуйте. Внезапно не стала работать игра. Ничего не меняла в настройках Всё работало корректно. Как обычно закрыла страницу игры, потом открыла через несколько минут… (ebele ya kotanga)

Здравствуйте. Внезапно не стала работать игра. Ничего не меняла в настройках Всё работало корректно. Как обычно закрыла страницу игры, потом открыла через несколько минут и ничего не работает. вышло сообщение, что на скрине. Прошу помочь, пожалуйста. В Гугл браузере игра работает. однако. мне удобно в вашем браузеое.

Asked by Oksana bangonga 7 eleki

Firefox Search Suggestions/Autocomplete Not Working

My Firefox is not showing search suggestions/autocomplete when I search for a term in the search bar. First screenshot is what I see, second screenshot is from Chrome. Th… (ebele ya kotanga)

My Firefox is not showing search suggestions/autocomplete when I search for a term in the search bar. First screenshot is what I see, second screenshot is from Chrome. Third screenshot is my settings.

I would like to continue using Firefox, but this is extremely infuriating.

Asked by timothytu07 bangonga 7 eleki

Missing sync data

Dear Support, Since ages ago I've always logged into Firefox and turned on sync so whichever device I was on (or if I have formatted my PC) I would still have acces to m… (ebele ya kotanga)

Dear Support,

Since ages ago I've always logged into Firefox and turned on sync so whichever device I was on (or if I have formatted my PC) I would still have acces to my browser history, tabs etc. Today I've formatted my PC to switch from win 10 to win 11 and logged into firefox as usual, but after trying to Sync nothing happens. My tabs, my history, everything is empty for some reason and I cannot find my original device (the one from a few hours ago connected in win 10) in my connected devices list either.

Please help me, my whole life is in that sync :(

Best Regards, Peter

Asked by ghjtzuyxc mikolo 2 mileki

Last reply by ghjtzuyxc mikolo 2 mileki

Bookmark location on the screen

My name is Nichael and I'd appreciate assistance. I changed computers yesterday and then downloaded Firefox. I prefer the old appearance with bookmarks listed vertically … (ebele ya kotanga)

My name is Nichael and I'd appreciate assistance. I changed computers yesterday and then downloaded Firefox. I prefer the old appearance with bookmarks listed vertically in a sidebar as opposed to them listed horizontally along the top. Which setting(s) will change locations of the bookmarks to what I prefer?

Thanx in advance, Michael

Asked by mjz689 bangonga 8 eleki

audible bell tones ONLY produced with Firefox

No other browser or software is behaving as Firefox regarding playing a tone if I select a menu pull down or Right click on a tab etc. The answers regarding Sounds from … (ebele ya kotanga)

No other browser or software is behaving as Firefox regarding playing a tone if I select a menu pull down or Right click on a tab etc.

The answers regarding Sounds from the internet do not correct this as I've already disabled Windows tones. This is specfic to Firefox only. I've tried shutting off extensions and restarting the browser in safe mode or troubleshoot mode. The browser still plays tones with mouse clicks. If I silence Mozilla with my windows area then I can't listen to video audio such as youtube. Toggling audio off and on is annyoing and was never necessary before. This is must be a software issue within the browser.

Why the tones have suddenly begun when they never have before is a mystery. I don't get tones anywhere else.

I can't believe Firefox doesn't have a simple toggle within it's own software. It needs one now.

Asked by kevinp5571 bangonga 8 eleki

Why can't see my browser history and bookmarks on my new laptop

i have opened my account on firefox and it has a very old version of my bookmarks, i have logged in to the same account on both computers and it isn't showing up on the n… (ebele ya kotanga)

i have opened my account on firefox and it has a very old version of my bookmarks, i have logged in to the same account on both computers and it isn't showing up on the new one

Asked by nova yoga bangonga 10 eleki

Multiplication sans fin des doublons des marque-page

Comment supprimer la Multiplication sans fin des doublons des marque-page ? J'ai testé toutes les suggestions proposées par Microsoft Copilot, en vain. Pourquoi Fire… (ebele ya kotanga)

Comment supprimer la Multiplication sans fin des doublons des marque-page ? J'ai testé toutes les suggestions proposées par Microsoft Copilot, en vain. Pourquoi Firefox accepte-t-il de créer des doublons de Marque-page ? Merci de votre aide. Crdlt Eric LAURENT

Asked by Eric LAURENT bangonga 11 eleki

Why can't they fix this problem where every update destroys all my personal settings and passwords?

bold text'I am so fed up with these updates loosing my passwords and data, why ? All my settings are messed up and last time it took two weeks to get everything bac… (ebele ya kotanga)

bold text'I am so fed up with these updates loosing my passwords and data, why ? All my settings are messed up and last time it took two weeks to get everything back, why? I give up total idiots for releasing updates that are sub par!

Asked by eeddmm99 mokolo 1 moleki

Last reply by eeddmm99 bangonga 12 eleki

Password and usernames that are saved in the login forms of visited websites

Hello ! How can I retrieve password and usernames that are saved in the login forms of visited websites ? I know how to see "password and login" in Mozilla s… (ebele ya kotanga)

Hello !


How can I retrieve password and usernames that are saved in the login forms of visited websites ?

I know how to see "password and login" in Mozilla settings (Private life & Security / Saved Passwords).

But on some websites, the connection to my account is automatic : password and usernames are saved in the login forms (like cookies may be ?), and they are not present in Mozilla setting and Saved Passwords.

I didn't find anything in the web on my request.


Is it possible te recover this recorded data ?

Thank you by advance.

Asked by rla7 bangonga 12 eleki

My Firefox browser on Android is very slow. YouTube videos buffer and lag. Pages take a long time to load. Sometimes Firefox freezes or crashes. Please help me fix performance and video playback issues. My phone has limited RAM and storage

My Firefox browser on Android is very slow. YouTube videos buffer and lag. Pages take a long time to load. Sometimes Firefox freezes or crashes. Please help me fix perfor… (ebele ya kotanga)

My Firefox browser on Android is very slow. YouTube videos buffer and lag. Pages take a long time to load. Sometimes Firefox freezes or crashes. Please help me fix performance and video playback issues. My phone has limited RAM and storage

Asked by Piyush Patil bangonga 14 eleki

Last reply by Piyush Patil bangonga 14 eleki

Firefox slow and video buffering problem

My Firefox browser on Android is very slow. YouTube videos buffer and lag. Pages take a long time to load. Sometimes Firefox freezes or crashes. Please help me fix perfor… (ebele ya kotanga)

My Firefox browser on Android is very slow. YouTube videos buffer and lag. Pages take a long time to load. Sometimes Firefox freezes or crashes. Please help me fix performance and video playback issues. My phone has limited RAM and storage

Asked by Piyush Patil bangonga 14 eleki