Error 404

why do I get this error page when I click on an e mail from Homedepo.com and it I type homedepot.com I get in with no problems. I tried to wipe out the cookies and I wipe… (ebele ya kotanga)

why do I get this error page when I click on an e mail from Homedepo.com and it I type homedepot.com I get in with no problems. I tried to wipe out the cookies and I wiped out everything that made life easier and made even the easy things like signing in (or really I never had to re sign into my e mail) to my hotmail or gmail? I don't have this problem on my Linux laptop?

Asked by jufarah56 baseconde 6 eleki

Some folders in Trash won't delete

I moved some old folders to Trash but they won't delete. I've changed the retention policy, tried to delete individual emails, repaired the folders, restarted FireFox man… (ebele ya kotanga)

I moved some old folders to Trash but they won't delete. I've changed the retention policy, tried to delete individual emails, repaired the folders, restarted FireFox many times, but they're still in Trash. How can I permanently get rid of them? Thanks

Asked by lkayser minuti 11 mileki

Cannot log in to Outlook from Firefox (only)

Since latest upgrade (1/16/2026) I cannot log in to Outlook email. This is specific to Firefox 147.0.1 (Chrome and Pop Peeper logins to Outlook work fine). I tried cleari… (ebele ya kotanga)

Since latest upgrade (1/16/2026) I cannot log in to Outlook email. This is specific to Firefox 147.0.1 (Chrome and Pop Peeper logins to Outlook work fine). I tried clearing cache, updating, restarting, rebooting, trouble-shooting mode, private window etc. to no avail. I get 400 error from Outlook.

Asked by webmjmweb bangonga 4 eleki

Last reply by webmjmweb minuti 29 mileki

Blank screens after restart

Background is a little complex. We have been running Win 10 under the ESU, My wife had her box unintentionally do a Win 11 update. She then started a backup which then… (ebele ya kotanga)

Background is a little complex. We have been running Win 10 under the ESU, My wife had her box unintentionally do a Win 11 update. She then started a backup which then looked like it would take days, so she aborted it after a while and ran the procedure to revert to Win 10, which then completed successfully. I think she then rebooted and opened Firefox and all her prior windows were there and working, After a while they got slower and slower, so she closed Firefox, might have rebooted and restarted Firefox. She now has 37 windows that are all completely blank. There is a New Tab tab and now URL in any window,

Is there any way that would likely recover all those open windows? Or, at least the URLs of all the tabs?

Asked by Thomas Mercer-Hursh minuti 43 mileki

Flashing links or icons

Hi, I use FF 146.0.1 64-bit on MacOs Sonoma. I experience this weird FF behaviour. I usually keep FF open all the time. After a while, days, maybe weeks, some UI elemen… (ebele ya kotanga)

Hi,

I use FF 146.0.1 64-bit on MacOs Sonoma.

I experience this weird FF behaviour. I usually keep FF open all the time. After a while, days, maybe weeks, some UI elements start flashing when I hover the mouse above them. As an example, I use the whatsapp web UI. When this happens, I cannot click anymore on the emoji icon (on the right side of the message) to add an emoji icon to a message because that icon is flashing like crazy when I hover the mouse above it, and when I click the mouse I cannot hit it. Refreshing the page doesn't fix it. What I usually do is I restart the browser and then it gets its brains back.

I am just curious if any of you experienced this. It starts to become annoying.

Thanks

Asked by bogc minuti 51 mileki

WhatsApp: Changing Wallpaper

When I try to change the wallpaper in WhatsApp, Firefox freezes completely. I have Windows 11 Home 25H2 on a Dell Ultra 9 PC with 64GB RAM. I've taken these measures wi… (ebele ya kotanga)

When I try to change the wallpaper in WhatsApp, Firefox freezes completely. I have Windows 11 Home 25H2 on a Dell Ultra 9 PC with 64GB RAM.

I've taken these measures without success:

  1. Logged out of WhatsApp.
  2. Deleted cookies & browser cache.
  3. Logged into WhatsApp.
  4. Tried Troubleshoot mode.

This issue doesn't happen in Chrome or Edge. WhatsApp Support had no further advice to give.

Kind regards Gummo

Asked by Gummo ngonga 1 eleki

Navigate by clicking URL segments in the address bar

Is it possible to click individual segments of an URL in the address bar to navigate there directly (without manually selecting and deleting the tail)? It's a convenient … (ebele ya kotanga)

Is it possible to click individual segments of an URL in the address bar to navigate there directly (without manually selecting and deleting the tail)? It's a convenient way to reach upper layers of a website.

For example Vivaldi implements it via Ctrl+<Mouseover/click> (see attached screen capture)

Is there an option or addon to enable this? Thanks in advance

(In reference to [post] where it said "This thread was archived. Please ask a new question if you need help.")

Asked by rev1s poso 1 eleki

Last reply by rev1s ngonga 1 eleki

Video on streaming sites like youtube, Crunshyroll, Netflix etc... Not centered

Every video i watch is not centered on my screen i tried everything thinking it was on my end but if i try it on chrome and edge everything is fine. Note that only the l… (ebele ya kotanga)

Every video i watch is not centered on my screen i tried everything thinking it was on my end but if i try it on chrome and edge everything is fine. Note that only the left and upper side has a space when in full screen the right and bottom are ok In the second image it's on youtube and may appear a bit more clearer

Asked by Hyperion bangonga 2 eleki

Firefox on Windows 11 Pro 25H2 freezes after windows update including KB5074109

Environment: Windows 11 Pro, Version 25H2, Updated windows (include KB5074109) on Jan 16, 2026. Firefox version 107.0 Issue: Firefox freeze shortly (e.g. afte… (ebele ya kotanga)

Environment: 

  Windows 11 Pro, Version 25H2, Updated windows (include KB5074109) on Jan 16, 2026.
  Firefox version 107.0

Issue: 

  Firefox freeze shortly (e.g. after play YouTube video for less than a couple minutes, just browser YouTube videos for a while, or just open about:preferences page).
  
  I installed  Firefox 147.0.1. Same issue. 

  Hover cursor to Firefox, it becomes busy (blue spinner)

  Note: Firefox works fine before the windows update. Chrome exits suddenly after the update too.

Task Manager: shows 15 FireFox processors with 0% CPU usage.

Event Viewer: Fault bucket 1541027055463960799, type 5 Event Name: AppHangB1 Response: Not available Cab Id: 0

Problem signature: P1: firefox.exe P2: 147.0.1.271 P3: 696a121b P4: 79cd P5: 67246080 P6: P7: P8: P9: P10:

Attached files: \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.2bcf31a5-033f-4855-91a8-348910b535af.tmp.WERInternalMetadata.xml

These files may be available here: \\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Critical_firefox.exe_a06ac11b8d36ddc3afaf533a3621d865d77465b2_0c016577_0f9df051-1632-43c0-8b21-1bdd35f2b339

Analysis symbol: Rechecking for solution: 0 Report Id: 4ecd169f-49c4-4d96-bd8d-324fc999200b Report Status: 268435456 Hashed bucket: 26b5c866fc91a78be562d3f1363210df Cab Guid: 0

WER.f4147c4f-eeb0-4620-a50a-da8b248e2de1.tmp.WERInternalMetadata:

<WERReportMetadata> <OSVersionInformation> <WindowsNTVersion>10.0</WindowsNTVersion> <Build>26200</Build> <Product>(0x30): Windows 10 Pro</Product> <Edition>Professional</Edition> <BuildString>26100.7623.amd64fre.ge_release.240331-1435</BuildString> <Revision>7623</Revision> <Flavor>Multiprocessor Free</Flavor> <Architecture>X64</Architecture> <LCID>1033</LCID> <BuildLayers> <BuildLayer LayerName="26100.1.amd64fre.ge_release.240331-1435" OsMajorVersion="10" OsMinorVersion="0" BuildNumber="26200" QfeNumber="7623" IsTopLevel="1" IsChecked="0" BuildStamp="240331-1435" BuildBranch="ge_release" BuildArch="amd64" BuildLab="26100.ge_release.240331-1435" BuildLabEx="26100.1.amd64fre.ge_release.240331-1435"/> <BuildLayer LayerName="26100.1.amd64fre.ge_release.240331-1435" OsMajorVersion="10" OsMinorVersion="0" BuildNumber="26200" QfeNumber="7623" IsTopLevel="0" IsChecked="0" BuildStamp="240331-1435" BuildBranch="ge_release" BuildArch="amd64" BuildLab="26100.ge_release.240331-1435" BuildLabEx="26100.1.amd64fre.ge_release.240331-1435"/> <BuildLayer LayerName="26100.7623.amd64fre.ge_release_svc_prod1.260108-1011" OsMajorVersion="10" OsMinorVersion="0" BuildNumber="26100" QfeNumber="7623" IsTopLevel="0" IsChecked="0" BuildStamp="260108-1011" BuildBranch="ge_release_svc_prod1" BuildArch="amd64" BuildLab="26100.ge_release_svc_prod1.260108-1011" BuildLabEx="26100.7623.amd64fre.ge_release_svc_prod1.260108-1011"/> <BuildLayer LayerName="26100.7623.amd64fre.ge_release_svc_prod1.260108-1011" OsMajorVersion="10" OsMinorVersion="0" BuildNumber="26100" QfeNumber="7623" IsTopLevel="0" IsChecked="0" BuildStamp="260108-1011" BuildBranch="ge_release_svc_prod1" BuildArch="amd64" BuildLab="26100.ge_release_svc_prod1.260108-1011" BuildLabEx="26100.7623.amd64fre.ge_release_svc_prod1.260108-1011"/> </BuildLayers> </OSVersionInformation> <ProblemSignatures> <EventType>AppHangB1</EventType> <Parameter0>firefox.exe</Parameter0> <Parameter1>147.0.1.271</Parameter1> <Parameter2>696a121b</Parameter2> <Parameter3>79cd</Parameter3> <Parameter4>67246080</Parameter4> </ProblemSignatures> <DynamicSignatures> <Parameter1>10.0.26200.2.0.0.256.48</Parameter1> <Parameter2>1033</Parameter2> <Parameter22>79cdc92835a52d4d6fe18eaad0b4697c</Parameter22> <Parameter23>ee57</Parameter23> <Parameter24>ee5795050602fee0b60b85074fca3a49</Parameter24> <Parameter25>79cd</Parameter25> <Parameter26>79cdc92835a52d4d6fe18eaad0b4697c</Parameter26> <Parameter27>ee57</Parameter27> <Parameter28>ee5795050602fee0b60b85074fca3a49</Parameter28> </DynamicSignatures> <SystemInformation> <MID>537F40F1-EDA1-4A66-8FAF-BC926D27E2F5</MID> <SystemManufacturer>Dell Inc.</SystemManufacturer> <SystemProductName>Latitude 5530</SystemProductName> <BIOSVersion>1.32.1</BIOSVersion> <OSInstallDate>1752501831</OSInstallDate> <OSInstallTime>2025-07-14T14:03:43Z</OSInstallTime> <TimeZoneBias>05:00</TimeZoneBias> </SystemInformation> <SecureBootState> <UEFISecureBootEnabled>1</UEFISecureBootEnabled> <PolicyPublisher>{77fa9abd-0359-4d32-bd60-28f4e78f784b}</PolicyPublisher> </SecureBootState> <ReportInformation> <Guid>0483653f-e57b-460c-be7b-d7958bac7471</Guid> <CreationTime>2026-01-16T19:20:43Z</CreationTime> </ReportInformation> </WERReportMetadata>

Asked by Handong Wang bangonga 3 eleki

Unable to bring up a contact when trying to compose an email.

I have discovered Major problem with Firefox which affects the use of my btinternet.com email account . Since the recent update I am no longer able to add the contact n… (ebele ya kotanga)

I have discovered Major problem with Firefox which affects the use of my btinternet.com email account . Since the recent update I am no longer able to add the contact name to a new email which I wish to compose automatically from my contacts (I am required to type it in full. I can still do it, with the shortcut of typing in the first 3 letters, when using other browsers such as Google or Edge or the Outlook muti mail account service but generally prefer Firefox. If this situation prevails I will ditch Firefox as speed of communication and addressing is of the essence to me. Are Firefox aware and are they correcting things?

Could any settings have been altered by the update - which contribute to my problem?

Asked by briansnowden bangonga 9 eleki

Last reply by briansnowden bangonga 6 eleki

Twitch Chat keeps disconnecting/reconnecting exclusively on Firefox

I have a very repeatable issue, that others have been dealing with as well, where Firefox will frequently disconnect Twitch chat after a period of time and go through a l… (ebele ya kotanga)

I have a very repeatable issue, that others have been dealing with as well, where Firefox will frequently disconnect Twitch chat after a period of time and go through a loop of disconnecting/reconnecting.

This is ONLY on Firefox, I can run Chrome or other browsers simultaneously with Firefox and Firefox will disconnect when others do not.

I am not sure what is occurring, but I know it only happens after a while. Like maybe after 30+ minutes of watching a stream, the chat will start skipping other users inputs, just show my own, then give me a Welcome to the chat connection and other messages will start appearing again. Once it hits this hang-up period, it starts disconnecting frequently.

I cannot find any resolution and there are no resources or articles about this, but I made a post on reddit and multiple users reported the same thing.

Asked by cmaxvt bangonga 7 eleki

All my bookmarks/history/passwords are gone

Afternoon, I've used this account for a long time and today I had to reset my PC. I was always signed into to Firefox to manage my bookmarks/passwords/history, however … (ebele ya kotanga)

Afternoon,

I've used this account for a long time and today I had to reset my PC.

I was always signed into to Firefox to manage my bookmarks/passwords/history, however I've signed in now and everything is gone.

It won't sync up. I've tried removing the profile folders, copying them out, uninstalling/reinstalling firefox but nothing is working.

I tried to disable Windows defender, but that didn't do anything either.

The version I had at the time was Mozilla Firefox (x64 en-GB) Mozilla 147.0 which is the same version.

Is there anything that can be looked at, to see what has happened to the data I has?

Asked by jamie.gubb bangonga 8 eleki