Firefox Community Forum

Months ago all bookmarks just disappeared. I tried to restore many of the backups but only was informed "Unable to process the backup file." each time. Tried again today with same result.

When this first occurred I obtained an article with the steps to solve this problem and did them in order. Reinstall didn't work nor the above. Nothing seemed to work. Note that no new bookmarks then and now can be created.

So I have been trying out a new browser which did import Firefox bookmarks - therefore are readable - which placed them on the favorite menu without prompting. These are listed as Firefox Bookmarks. But this is not where new bookmarks are saved. Thus the same topics are in two places. So I attempted to import the Firefox bookmarks manually. It worked but now every folder is on the favorite menu instead of being merged with the new ones created. Of course this is absurd so were deleted.

I don't particularly like the new browser and actually would prefer to get Firefox straightened out.

I don't recall much about the events when this happened but it did not seem just after an update - possibly a week after? I have four extensions: AdBlocker for Youtube, ClearYRLs, DuckDudckGo, and Norton Safe search.

Your wisdom and experience would be appreciated.

Ed

Hi!

I am using Firefox mostly because of the Extended Color Management plugin which allows me to see colours properly with SDR videos (properly = closer to what it was at colour grading). I was on macOS Monterey on my laptop and firefox stopped working a few weeks ago. Then it was on my desktop with macOS Tahoe. I recently made a clean install of my laptop. When I installed firefox, the software was working until I added all my former bookmarks, plugins etc. I installed things one by one and it seems that it's due to the Extended Color Management plugin. The software show a grey background. I can interact with the software: clic on links, make a research but I do not see anything. Also, I can't quit it. I am only able to force it to quit. In between Monterey and Tahoe, I have the same issue. In between a M1 MacBook and a M3 Mac Studio, I have the same issue. I do not have a Mac intel anymore to try... If I uninstall firefox and install it again, it works. But if I add the Extended Color Management plugin and activate it, it fails.

The problem is that I use firefox because of this plugin and for work. Do you know if firefox needs to update the plugin? Do you know a tricky way to avoid this issue?

Thank you in advance for your answers, and I wish you great celebrations. Charles.

I have been using pro cococut for several years with Firefox and have an issue with downloading and saving a file that is over 1Gig, the screen shows that the file downloaded but, when I try to save the file it errors out that there was not sufficient memory and will at times actually becomes locked-up & kick me out of Firefox. Most of the time I have to hit Ct-Alt-Delete and end Firefox/Mozilla. Don't know what to do to remedy this error. All files less than 1Gig download and save with no issue.

Firefox 146.0.1 (aarch64) macOS 26.2 (25C56) on M2 Pro

Hello.

I'm dealing with a strange issue that began with Firefox 146.0 and continues with 146.0.1. I previously blocked categories I do not care about such as Parenting, Cooking, and others. When doing so, for some reason some of my followed topics including Sports, NFL and NHL no longer appear along with the rest of the topics I've followed. (Please notice only followed sports-related topics disappeared...)

Checking the settings for Firefox Home shows no blocked topics (even those I have explicitly blocked), and checking what I can think to think via about:config shows me nothing I can edit to get my desired topics back.

So, I'm not sure what to edit to get my missing topics back. If they were blocked because of some bug, i cannot see blocked topics in the Firefox Home settings, so I cannot unblock them if that's what would need to be done. Has anyone else experienced this? If so, were you able to resolve it or are you aware of some BugZilla or GitHub issue I can watch for this one?

Any help will be certainly be appreciated. Thank you in advance.

I tried to reload old database of bookmarks to resolve issue. Initially OK, but DID NOT work after SYS MECH is run. I tried to delete profile to recover bookmarks. Initially OK, but DID NOT work after SYS MECH is run.

I cannot locate any "setting" in SYS MECH

How can I resolve?

Thanks

Started this afternoon, December 27. When viewing Facebook videos, the audio is not working. This is a random event, sometimes the audio will not start with the video, sometimes the video is good, but when the video ends and restarts, the audio doesn't come on. The volume indicator at the top of the Facebook video shows that the audio is on, but there is no sound. Is this a Firefox issue or a Facebook problem?

ChatGpt isn't working and it tells me An error occurred during a connection to chatgpt.com. Cannot communicate securely with peer: no common encryption algorithm(s).

Error code: SSL_ERROR_NO_CYPHER_OVERLAP

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

The to bar on my browser window - the one above the menu bar - keeps disappearing. I don't know what it's called or I'd tell you, but it's the one in the attached screenshot that says, "Get Support...", etc.

Animation triggers my migraines.

Many, many, many websites trigger zooming animation on mouseover. I can reduce the frame rate to help deanimate this, but I would rather not animate it at all.

On the whole, I think it'd be easier to block all these effects. How can I do that in Firefox?

I'd prefer to still see where links would lead without clicking on them. And I'd prefer to get tooltips working, but I increase mouse cursor sizes, so they're already broken.

Since my credit union merged, firefox will not remember my sign in credentials. Edge browser does. Firefox remembers all others. The new credit union merger is Peak, Was NWCCU.