Firefox Community Forum

My bookmarks are not showing up. Firefox shows a message that some Firefox files are being used by another program, or something like that. I have refreshed Firefox numerous times, and the same thing happens each time I try to use Firefox now. This has been happening for over a month. I have uninstalled and reinstalled Firefox multiple times.

Windows 11

Thanks in advance

Impossible de supprimer l'historique depuis quelques jours, que ce soit dans l'onglet historique ou dans les paramètres. Quelle solution pouvez vous nous transmettre. Merci d'avance

I'm having trouble with the ui elements on firefox, the min/max/close buttons are showing some random characters and the menu also shows an "Á" besides some options.

Here's what I tried: reinstalling, clean reinstall, delete start cache, fresh restart, troubleshoot mode, On windows: restore font configuration, sfc /scannow, dism cleanup-image restorehealth, deleting all aditional installed fonts and saving only system included fonts.

Still, the font on tabs and some menus looks strange, and the problem with buttons and menus keeps happening.

I don't really know what else to do

Firefox requested helper tool to download after an update & now it will not perform the helper tool to install and Firefox is not responsive and doesn’t start up. I’ve uninstalled it 2x and it will work for a few days then the helper tool install request pops up and the cycle starts over.

I have Firefox on two computers, both on Windows 10. One has a bug, so I need to re-install it. My Firefoxes sync, so I am afraid that if I delete the buggy Firefox and reinstall, I will loose my bookmarks. How do I avoid that? What procedure would avoid that danger?

bold texttheoretically if I was watching videos will my fiance be able to so how dig any and or all of the data that trails it.. like time spent watching videos or time spent on this app once all is closed

Good day!!! I updated my browser today, and after that, everything I had in it was reset, from my account, open tabs (there were over 300 of them), passwords, themes, and everything else. If you don't know how to properly test your updates, then don't update your browser at all. Thanks to you, I lost a lot of information I needed. Thank you!!!!! I'm uninstalling your crappy software and switching to Edge or Chrome.

We’re experiencing intermittent OCSP issues where all our internal sites fail to validate certificates. The problem appears random and sometimes resolves by simply closing and reopening Firefox.

One of your forums mentions disabling OCSP checking via the UI, but that option is no longer available in the latest version (147.0.1).

We’ve temporarily disabled it via about:config by setting security.OCSP.enabled to false.

Is there a permanent way to disable OCSP checking that can be enforced via Group Policy (GPO)?

I've seen similar reports of this in the past. But I believe my case is different.

I had to reset a password tonight, requiring me to re-login to the account in Firefox. But, the tab/window would just freeze. I don't see anything immediately being blocked (ie: any DNS filter etc).

But, I CAN get it to work in Debugging mode, which suggests either there is an extension that is blocking it, or something else (some variable that is otherwise active in regular running Firefox). I just don't know which.

Has anyone else reported this and what might be the issue? I suspect uBlockOrigin (one), which I do use. But the other extensions I use are just for Youtube, IG, etc.

Thanks!

When I have stories (articles) recommended through Pocket on new tabs that I'm not interested in I will typically "thumbs down" or "dismiss" the story. What I have found recently is that causes them to be promoted to me more rather than less. I believe it's interpreting my interaction as engaging with the content rather than not wanting to see it again. For example, I was shown an article on American football three weeks ago and I gave it a thumbs down. Later that day it was three articles. I gave them the same thumbs down. After repeating this process for days, weeks later I'm still getting multiple articles recommended per day related to football. I've never read one out of interest, and I didn't have any recommendations related to sports until the first one I gave a thumbs down. Based on that, I'm convinced it's having the opposite than intended effect. Dismiss doesn't seem make a difference. Please give me a way to tune the algorithm to what I actually want to see, I like this feature and don't want to have to turn it off.

Hello Mozilla Support Team,

I am reaching out regarding my Firefox account. The email currently associated with my account no longer exists, and I am unable to receive verification codes or reset my password.

I would like to request assistance to update my account settings and, if possible, add a secondary backup email to ensure I can access my account in the future. Please add the following secondary email:

team@aboveallpersonnel.com

I can provide any information needed to verify ownership of the account, including:

Approximate account creation date

Linked devices

Sync history or other identifying information

Thank you very much for your help. I look forward to your guidance on how to proceed so I can regain full access to my Firefox account.

Hi,

Today I was suprised to see that my shortcuts were deleted so i tried to fix it, but instead i somehow deleted my profile which had everything, is there a way to bring it back?