Firefox Community Forum

I have always accessed my LinkedIn account on Firefox. Suddenly today, my PW does not work, and my email address for PW reset does not return a PW reset link. Cleared cache without success. I can access LinkedIn on Chrome. Can you suggest what I have done to my Firefox to cause this? Thanks!

I'm using Windows 10 on a PC. Norton Security app is preventing web browsing by Firefox. The message I get is: "We prevented your connection to ful.hartonly.com because it is a dangerous webpage. Threat category: URL:Blacklist" I can still web browse using Google Chrome without any problem. What is ful.hartonly.com and how do I clear it?

Hi Moz Support,

I've had this happen several times before, but this time it really annoyed me.

I sent tabs from one Firefox instance to another on another device. I closed these tabs on the source device. These tabs were quite old this time, I'd not opened them in a while - this becomes important later.

On the destination device, let's call it "madbilly's destination Firefox", these tabs didn't arrive. After doing a couple of tests where I sent a tab from my mobile to this instance, I realised that this was a similar problem to what I'd had before, which is one where a Firefox instance/profile for some reasons "resets" itself and it seems to create a new instance in Firefox Sync. Tabs which have previously been sent to "madbilly's destination Firefox" don't arrive, because (I think) it's not registered in Firefox Sync as the same instance. These sent tabs, if closed on the source instance (which I did) are lost, unless one reopens the source instance and Ctrl-Shift+T reopens closed tabs. Unfortunately, in this case because the tabs were old and I hadn't opened them for a while there was no way to do this, because Firefox doesn't remember closed tabs which are not stored in memory (another bug, any fix?), except for looking in old session store backups which I'm going to do after I write this post, though I don't know if that will work.

Also, on Android, because it only remembers 10 closed tabs it's not really feasible to retrieve lost sent tabs this way either, and as there's no access to the session store backups the tabs are definitely lost.

Oddly, when this happens "madbilly's destination Firefox" usually appears twice in the send-tab-to menu, but in this case it didn't. To be able to send to this instance I had to sign out of Firefox sync on this instance and sign in again. Then the same instance appeared twice in the sync menu, the old one being now unreachable.

I'd like to know: 1. Why does this happen? 2. How to avoid it happening? 3. Is there a bug registered about this? 4. When will it be fixed and prevented from happening again.

I generally find that this happens when a Firefox instance isn't shut down properly, which on my old desktop I put down to it running out of resources, but on this shiny new laptop from work that doesn't make sense.

All help much appreciated thanks :)

Hello I have lost my ability to access my gmail account(canadettes@gmail.com) immediately after somehow I now have to deal with Outlook!!!

Hello! Since the latest update to Firefox (153, I believe) my Firefox has not worked. It starts up perfectly fine, but quickly freezes, becomes non-responsive, and needs to be closed. No matter how many times I attempt to open it, the same thing occurs. There’s been been occasions where it hasn’t frozen immediately so I have been able to turn off hardware acceleration as well as remove my theme and disable all my add-ons/extensions, but this has done nothing. Creating a new profile does not help, nor does trying Safe Mode: the same thing happens no matter what. I tried to reinstall the update, but this also did nothing. I haven’t yet tried to uninstall & reinstall or do a Firefox refresh as those are my last resorts and I won’t do them unless I’m sure they’ll make a difference. I haven’t downloaded any new extensions recently, and this only started happening after the most recent update. I’m not sure what else I can try at this point, and am very frustrated.

The VIEW tab in my Firefox will/can read some links and articles to me. It is wonderful.Choosing 'READER VIEW' in the VIEW tab. But some it does not. I'm hoping some AI will have this feature.- speaking it to me. Thanks.

Hello,

I don't know if it's because I don't have the latest version of Firefox. But I cannot find tab grouping. I have checked to see if there is an update, but I can't find any update at all so just wondering what's going on. the version of Firefox I'm using is: 153.0 (Build #2016172927)

Thanks for the help

Hello! I'm on Debian, and there Firefox ESR is the default browser, it is now basically unusable as it is so out of date that Cloudflare Turnstile no longer works.

This is a major problem.

I have opened a ticket over at Cloudflare, but they have not commented at all on the problems: https://community.cloudflare.com/t/turnstile-not-woring-for-the-last-few-days/939637

Thank you for your time.