it tells me to download firefox but i already have it downloaded

i go to download an extension,everything is fine until i click the "download extension" button and then all of the sudden it takes me to this other page that tells me to… (ebele ya kotanga)

i go to download an extension,everything is fine until i click the "download extension" button and then all of the sudden it takes me to this other page that tells me to download firefox but i already have it downloaded

Asked by gohdjkin mokolo 1 moleki

Last reply by Paul mokolo 1 moleki

Stop firefox.exe to attempt to establish a connection to www.temu.comm

My anti-virus reports that 30 to 100 times per day, it blocks firefox.exe attempts to establish a connection relying on an expired certificate to to www.temu.com. Can you… (ebele ya kotanga)

My anti-virus reports that 30 to 100 times per day, it blocks firefox.exe attempts to establish a connection relying on an expired certificate to to www.temu.com. Can you please stop your attempts ? Or tell me how to stop them ?

Asked by Philippe Fabre mokolo 1 moleki

Last reply by Agent virtuel mokolo 1 moleki

A website is greyed out because it displays a message

Website: https://www.londonpicturearchive.org.uk/view-item?i=119810&WINID=1764158938344 (for example) On Safari I see there is a message overlay from the website sayi… (ebele ya kotanga)

Website: https://www.londonpicturearchive.org.uk/view-item?i=119810&WINID=1764158938344 (for example) On Safari I see there is a message overlay from the website saying "press the command key to zoom the image". On Firefox, this message is not displayed, and the website is greyed out.

I have looked at all my settings: I can't see anything wrong. Any ideas?

Asked by Jane XNC mokolo 1 moleki

Last reply by Denys mokolo 1 moleki

Audio output not going to Bluetooth headphones (HD 450BT) in Firefox

Hello, I am having an issue with my Bluetooth headphones (Sennheiser HD 450BT) in Firefox on Windows 11. The headphones are properly connected to Windows and work corre… (ebele ya kotanga)

Hello,

I am having an issue with my Bluetooth headphones (Sennheiser HD 450BT) in Firefox on Windows 11.

The headphones are properly connected to Windows and work correctly with other browsers (Edge, Chrome).

Windows shows the headphones as the default output device (stereo), and test sounds play through them.

However, in Firefox, the audio does not go through the headphones. Instead, it plays very loudly through the laptop speakers.

The problem started today; there were no issues for about a year.

I have tried reconnecting/reinstalling the headphones, but it did not help. Drivers are also up to date.

Could you please advise how to make Firefox correctly use my Bluetooth headphones as the audio output device?

Thank you for your assistance.

Asked by elena.kunevich78 baposo 2 eleki

Last reply by Andre O Ewert mokolo 1 moleki

Accessing the Social Security Administration Website

I've received a handful of emails from the Social Security Administration regarding the 2026 cost-of-living adjustment (COLA). Each time I click on the provided sign-in b… (ebele ya kotanga)

I've received a handful of emails from the Social Security Administration regarding the 2026 cost-of-living adjustment (COLA). Each time I click on the provided sign-in button, Firefox fails to connect. I am attaching a screenshot of the message it gives me instead. Today, on a whim, I tried to sign in using Chrome, and it worked fine. What is wrong with Firefox?

Asked by Blaise mikolo 3 mileki

Last reply by Denys mokolo 1 moleki

passwords won't save

latest version of firefox will not let me save a password on a new website, it has always worked before, see image for settings. website is not included in exceptions … (ebele ya kotanga)

latest version of firefox will not let me save a password on a new website, it has always worked before, see image for settings. website is not included in exceptions

Asked by norv mokolo 1 moleki

Last reply by jscher2000 - Support Volunteer mokolo 1 moleki